Omtech SH-F50 User Manual page 19

5.3 Troubleshooting Guidance
Potential Problems
No Laser Output
No Engraving
despite Laser Output
Other Laser Errors
5.4 Disposal Instructions
Electrical products should not be disposed of with household products. In the EU and UK, according to the
European Directive 2012/19/EU for the disposal of electrical and electronic equipment and its implementa-
tion in national laws, used electrical products must be collected separately and disposed of at the collection
points provided for this purpose. Locations in Canada and the US may have similar regulations. Contact
your local authorities or dealer for disposal and recycling advice.
Contact Us
Thank you for choosing our laser equipment! For a .pdf copy of the latest version
of this manual, use the appropriate app on your smartphone or other device to
scan the QR code to the right.
Come join the OMTech community at our official laser group on Facebook or visit
the company forums at omtechlaser.com. Check our YouTube channel for helpful
hints and instructional videos. If you encounter any problem regarding your
engraver, do not hesitate to contact customer service with your order number at
support@omtechlaser.com. Our teams will respond within 24 hours to make
things right. You can also reach us at (949) 438-4949.
Thank you and we hope you will choose us again for all your laser needs!
Possible Solutions
Correct the focus by adjusting the height of the laser arm.
Correct the software parameters if they are invalid or mistaken.
Have a technician fix or establish the connection between the laser and the mainboard.
Have a technician fix or establish the connection between the laser and its power supply.
If either the fiber laser source or its power supply have worn out, have a technician
replace them.
Confirm that the material can be safely engraved with this device.
Correct the focus by adjusting the height of the laser arm.
Adjust the software parameters to create greater intensity.
Have a technician check the control panel, scanning lens, and its power supply. Correct
any problems or replace the part.
Have a technician check the fibre laser source and the mainboard. Correct any problems or
replace the part.
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