Prestigio Multiboard Light+ Quick Start Manual page 10

ATTENTION! Use only mini computers recommended by the manufacturer (models PMB528K001, PMB528K002, PMB528K003, PSMB528K001) for
this interactive panel.
Shut down
When you are finished using the interactive panel, close all applications. Next, finish the interactive panel operation in one of the following ways:
 Put the device in standby mode by pressing once the power button (I-13) of the interactive panel or the button (II-1) of the RC unit (pressing one
of these buttons again puts the interactive panel in operation mode);
 Turn the power toggle switch (I-30) to position O ("Off").
NOTE. For more information about the interactive panel functionality, see the full user manual for the device at prestigio-solutions.com.
Troubleshooting
1. Power button indicator does not light up and the interactive panel does not turn on: the power supply is faulty. Connect the interactive panel to
another mains socket. Check that the mains are in good working order.
2. Interactive panel responds to the remote control buttons only from a short distance or not at all:
 There is an obstacle between the IR receiver and the remote control. Remove the obstacle to the remote control signal;
 Batteries in the remote control are discharged. Replace the batteries.
3. Image on the screen has a dotted line or stripe: there is an electrical appliance nearby that is causing interference. Remove the source of interference
or move the interactive panel.
4. There is no image on the screen, touch control does not work – there is no contact with an external device or a mini computer installed in the
interactive panel:
 Signal source cable does not match the interface of the interactive panel. Check that the cable matches the interface;
 Mini computer is not properly connected to the interactive panel. Make sure that the mini computer is inserted into the slot as far as it will go
and that the screws are securely tightened. If necessary, disconnect the mini computer and reinsert it into the slot, tighten the screws.
5. Interface on the screen "freezes" or does not respond:
 Too many programs are running at the same time. Turn off the power to the device for 1–2 minutes and turn it on again;
 The firmware and/or the application you are using is out of date. Update the device firmware and/or application to their latest versions.
6. Touch control is offset: a failure occurred in the coordinate system of the device. Contact a service center to calibrate the display.
ATTENTION! If none of the suggested solutions solve the problem, contact your supplier or an authorized service center (see prestigio-
solutions.com/warranty for centers' addresses). Do not disassemble the device or attempt to repair it yourself.
SIMPLIFIED DECLARATION OF CONFORMITY
ASBISC hereby declares that the device complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the
following web address: files.prestigio-solutions.com/documents/certificates/multiboards.
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Multiboard Light+
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