How To Obtain Service - DCS RDS-305 Use And Care Manual

HOW TO OBTAIN SERVICE

BEFORE YOU CALL FOR SERVICE
Is the circuit breaker tripped or the fuse blown?
Is there a power outage in the area?
IF THE COOKTOP BURNERS DO NOT LIGHT
Is the two piece burner put together correctly? (See page 27, fig. 14)
Is the burner head assembly aligned correctly? (See page 27, fig. 14)
Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.
For warranty service, please contact DCS Customer Service Representative at (888) 281-5698, Monday
thru Friday, 6 am - 4:30 pm PST. Before you call, please have the following information ready:
Model Number (located on rating plate above the kickpanel).
Serial Number (located on rating plate above the kickpanel).
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction,
please call, write or email us at:
Write:
DCS
Attention: Customer Service
5800 Skylab Road
Huntington Beach, CA 92647
email: support@dcsappliances.com
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