Goodwe GW3500L-EO-BR User Manual
Goodwe GW3500L-EO-BR User Manual

Goodwe GW3500L-EO-BR User Manual

Residential smart off-grid inverter
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EO 3.5-6.0kW+Lynx Home A
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Summary of Contents for Goodwe GW3500L-EO-BR

  • Page 1 Residential Smart Off-Grid Inverter Solutions EO 3.5-6.0kW+Lynx Home A User Manual...
  • Page 2 Copyright © GoodWe Technologies Co. Ltd. 2024. All rights reserved. No part of this manual can be reproduced or transmitted to the public platform in any form or by any means without the prior written authorization of GoodWe Technologies Co.,Ltd. Trademarks and other GOODWE trademarks are trademarks of GoodWe Technologies Co.,...
  • Page 3: Table Of Contents

    1 About This Manual ..........................8 1.1 Overview ............................8 1.2 Applicable Model ........................8 1.3 Symbol Definition........................8 2 Safety Precautions ..........................9 2.1 General Safety ..........................9 2.2 Personnel Requirements ...................... 10 2.3 System Installation ......................... 10 2.3.1 PV String Safety ......................11 2.3.2 Off-grid Inverter Safety .................... 11 2.3.3 Battery Safety .......................
  • Page 4 4.1 Check before Acceptance ....................24 4.2 Package Content ........................24 4.2.1 Off-grid Inverter Deliverables (EO) ............... 25 4.2.2 Battery Deliverables (Lynx Home A) ..............25 4.2.3 Smart Dongle (WiFi/ LAN Kit-20) ................27 4.3 Storage ............................27 5 Installation ............................28 5.1 System Installation and Commissioning Procedure ..........
  • Page 5 6.5 Connecting the PV Cable ..................... 42 6.6 Connecting the Battery Cable .................... 43 6.6.1 Connecting the Power Cable between Inverter and Battery ...... 48 6.6.2 Connect the Communication Cable between Inverter and Battery ..51 6.7 Connecting the AC Cable ....................53 6.8 Connect the Inverter Communication Cable ..............
  • Page 6 9.1.2 LCD Screen Settings ....................73 9.1 SolarGo Overview ........................78 9.2.1 App Interface Structure .................... 79 9.2.2 Introduction to the SolarGo App Login Interface ........... 80 9.2.3 Introduction to the Main Interface of SolarGo App ........81 9.3 Connecting the Inverter via SolarGo ................82 9.4 Communication Configuration ..................
  • Page 7 10.3.2 View Alarm Information ..................110 11 Maintenance ............................ 111 11.1 Power OFF the System ..................... 111 11.2 Removing the Equipment ....................113 11.3 Disposing of the Equipment ..................114 11.4 Routine Maintenance ....................... 114 11.5 Troubleshooting ......................... 115 11.5.1 System Troubleshooting ..................115 11.5.2 Inverter Troubleshooting ..................
  • Page 8: About This Manual

    Read through this manual before installing and operating the products. This manual is subject to update without notice. For more product details and latest documents, visit https://en.goodwe.com/. 1.2 Applicable Model The energy storage system consists the following products:...
  • Page 9: Safety Precautions

     Strictly follow the installation, operation, and configuration instructions in this manual. The manufacturer shall not be liable for equipment damage or personal injury if you do not follow the instructions. For more warranty details, please visit https://en.goodwe.com/warranty.
  • Page 10: Personnel Requirements

    2.2 Personnel Requirements NOTICE Personnel who install or maintain the equipment must be strictly trained, learn about  safety precautions and correct operations. Only qualified professionals or trained personnel are allowed to install, operate,  maintain, and replace the equipment or parts. 2.3 System Installation DANGER ...
  • Page 11: Pv String Safety

     Do not apply mechanical load to the terminals, otherwise the terminals can be damaged.  If the cable bears too much tension, the connection may be poor. Reserve a certain length of the cable before connecting it to corresponding ports. ...
  • Page 12: Battery Safety

    normally after the fault is solved.  AC OUTPUT function is not recommended if the PV system is not configured with batteries. Otherwise, there may be a risk of system power outage. 2.3.3 Battery Safety DANGER  Keep Power Off before any operations to avoid danger. Strictly follow all safety precautions outlined in this manual and safety labels on the equipment during the operation.
  • Page 13: Safety Symbols And Certification Marks

    electrolyte is corrosive. It will cause skin irritation or chemical burn to the operator. Anyone contacts the leaked substance accidentally has to do as following:  Breath in the leaked substance: Evacuate from the polluted area, and seek immediate medical assistance. ...
  • Page 14 Operate the equipment properly to avoid explosion. Batteries contain flammable materials, beware of fire. The equipment contains corrosive electrolytes. In case of a leak in the equipment, avoid contact the leaked liquid or gas. Delayed discharge. Wait 5 minutes after power off until the components are completely discharged.
  • Page 15: Eu Declaration Of Conformity

    RCM mark 2.5 EU Declaration of Conformity 2.5.1 Equipment with Wireless Communication Modules GoodWe Technologies Co., Ltd. hereby declares that the equipment with wireless communication modules sold in the European market meets the requirements of the following directives: Radio Equipment Directive 2014/53/EU (RED) ...
  • Page 16: Battery

    (REACH) 2.5.3 Battery GoodWe Technologies Co., Ltd. hereby declares that batteries sold in the European market meets the requirements of the following directives:  Electromagnetic compatibility Directive 2014/30/EU (EMC)  Electrical Apparatus Low Voltage Directive 2014/35/EU (LVD)  Battery Directive 2006/66/EC and Amending Directive 2013/56/EU ...
  • Page 17: System Introduction

    Model Description Type In the same system, it is not supported to use different  models of off-grid inverters. The nominal output voltage of GW3500L-EO-BR is 127V,  GW3500L-EO-BR Off-grid and the nominal output voltage of GW6000-EO is GW6000-EO inverter 220/230V.
  • Page 18 IBat rated: The rated (Purchase from current of the battery). GoodWe)  BCB-11-WW-0: Used with LX A5.0-10, the battery system supports a maximum working current of 360A, a working power of 18kW, can connect to a maximum of 3 off-grid inverters and 6 batteries.
  • Page 19: Product Overview

    The power generated in the PV system can be used or stored in the battery. Nominal output Model Nominal output voltage power GW3500L-EO-BR 3.5kW 127V GW6000-EO 220/230V 3.2.2 Battery The battery system can store and discharge electricity according to the requirements of the PV energy storage system, and the input and output ports of the energy storage system are all low-voltage direct current.
  • Page 20: Smart Dongle

    Model Number of modules Usable energy (kWh) LX A5.0-10 3.2.3 Smart Dongle The smart dongle can transmit various power generation data to SEMS Portal, the remote monitoring platform, in real time. And connect to the SolarGo App to complete local equipment commissioning.
  • Page 21: Supported Grid Types

    3.3 Supported Grid Types 3.4 System Working Mode Self-use Mode  Self-use mode is the basic working mode of the system.  When the power generated in the PV system is sufficient, it will supply the loads in priority, and the excess power will charge the batteries. When the power generated in the PV system is insufficient, the battery will supply the loads;...
  • Page 22 Back-up mode  The back-up mode is mainly applied to the scenario where the grid is unstable.  When the grid is disconnected, the inverter turns to off-grid mode and the battery will supply power to the AC OUTPUT loads; when the grid is restored, the inverter switches to grid-tied mode.
  • Page 23 Peakshaving Mode  Peakshaving mode is mainly applicable to industrial and commercial scenarios.  When the total power consumption of the loads exceeds the peak shaving limit, the battery discharges to reduce the power consumption exceeds the peak shaving limit. ...
  • Page 24: Check And Storage

    4 Check and Storage 4.1 Check before Acceptance Check the following items before accepting the product. 1. Check the outer packing box for damage, such as holes, cracks, deformation, and other signs of equipment damage. Do not unpack the package and contact the supplier as soon as possible if any damage is found.
  • Page 25: Off-Grid Inverter Deliverables (Eo)

    supplier as soon as possible if any damage is found. 4.2.1 Off-grid Inverter Deliverables (EO) Parts Description Parts Description Expansion screw Off-grid inverter x1 Battery power Protection grounding connection terminal x2 terminals x 2 4Pin Tubular terminal communication terminal x 1 2Pin communication Smart dongle x 1 terminal x 1...
  • Page 26 Parts Description Parts Description Battery module x Battery bracket x 2 (optional) M5 grounding M4*8 screw x 8 screws x 2 (optional) M5 OT terminals x 2 Terminal resistor M8 OT terminals x 4 Electrical label x Documents x 1 Warning label x 1 ...
  • Page 27: Smart Dongle (Wifi/Lan Kit-20)

    720A busbar box M6 expansion bolt x 4 M8 OT terminal x M10 OT terminal x 6 4.2.3 Smart Dongle (WiFi/LAN Kit-20) Parts Description Parts Description Smart dongle x 1 Documents x 1 4.3 Storage If the equipment is not to be installed or used immediately, please ensure that the storage environment meets the following requirements: If the equipment has been long term stored, it should be checked by professionals before being put into use.
  • Page 28: Installation

    Stacking requirements: 1. The height and direction of the stacking inverter should follow the instructions on the packing box. 2. The off-grid inverter must be stacked with caution to prevent them from falling. Battery Dis-/Charge Requirements: Storage SOC: 25%-50% SOC. Circle the charge-discharge every 6 months. 5 Installation DANGER Install and connect the equipment using the deliverables included in the package.
  • Page 29: Installation Requirements

    5.2 Installation Requirements 5.2.1 Installation Environment Requirements 1. Do not install the equipment in a place near flammable, explosive, or corrosive materials. 2. The temperature and humidity at the installation site should be within the appropriate range. 3. Do not install the equipment in a place that is easy to touch, especially within children’s reach.
  • Page 30: Installation Space Requirements

    5.2.2 Installation Space Requirements Reserve enough space for operations and heat dissipation when installing the system. When using CAT7 communication cables among inverters, the maximum distance can reach 10 meters, while using CAT5 communication cables, the maximum distance can reach 5 meters.
  • Page 31: Tool Requirements

    5.2.3 Tool Requirements NOTICE The following tools are recommended when installing the equipment. Use other auxiliary tools on site if necessary. Installation Tools Tool Description Tool Description Diagonal pliers RJ45 crimping tool Wire stripper YQK-70 hydraulic pliers PV connector tool Adjustable wrench PV-CZM-61100 Torque wrench...
  • Page 32: Equipment Handling

    Cable tie Vacuum cleaner Level tool Personal Protective Equipment Tool Description Tool Description Insulation gloves and Dust mask safety gloves Goggles Safety shoes 5.3 Equipment Handling CAUTION Operations such as transportation, turnover, installing and so on must meet the  requirements of local laws and regulations.
  • Page 33: Installing The Battery System

     Avoid the water pipes and cables buried in the wall when drilling holes.  Wear goggles and a dust mask to prevent the dust from being inhaled or contacting eyes when drilling holes.  Make sure the off-grid inverter is firmly installed in case of falling down. Step 1: Remove the off-grid inverter cover to expose the mounting holes.
  • Page 34 LX A5.0-10: Stacking Installation NOTICE Up to 6 batteries can be stacked for stacking installation. Step 1: Place the battery vertically, install the bracket in the bottom and secure it with screws. Step 2: Remove the handles and install another brackets and secure it with screws. Step 3: Place the batteries flat, and then stack and install multiple batteries.
  • Page 35: System Wirings

    6 System Wirings DANGER  Perform electrical connections in compliance with local laws and regulations. Including operations, cables, and component specifications.  Disconnect the DC switches and the AC output switches to power off the equipment before any electrical connections. Do not work with power on. Otherwise, an electric shock may occur.
  • Page 36: System Wiring Diagram

     Cable colors in this document are for reference only. The cable specifications shall meet local laws and regulations. For parallel systems, follow the safety precautions in the user manuals of related  products in the system. 6.1 System Wiring Diagram NOTICE ...
  • Page 38: Detailed System Wiring Diagram

    6.2 Detailed System Wiring Diagram 6.2.1 Single Inverter System Wiring Diagram 6.2.2 Single-phase Parallel System Wiring Diagram...
  • Page 39: Three-Phase System Wiring Diagram

    6.2.3 Three-phase System Wiring Diagram 6.3 Preparing Materials WARNING Do not connect loads between inverter and AC switch directly connected to the inverter.  Install one AC output circuit breaker for each inverter. Multiple inverters cannot share  one AC circuit breaker. Prepare switchboard according to the number of inverters. An AC circuit breaker shall be installed on the AC side to make sure that the inverter can ...
  • Page 40: Preparing Breakers

    The power cable between inverter and battery.  The power cable between batteries  The power cable between inverter and busbar  The power cable between battery and busbar  6.3.1 Preparing Breakers Circuit breaker Recommended specifications Comment Prepared by AC OUTPUT ...
  • Page 41: Connecting The Pe Cable

    Conductor cross-sectional area:  6mm²  Outer diameter: 5mm  Single-core outdoor copper cable  Conductor cross sectional area: Prepared by Recommend 35mm² between Battery DC cable inverter and battery; recommend customers. 25mm² between batteries.  Outer diameter: 15.7mm-16.7mm  Single-core outdoor copper cable Prepared by Conductor cross-sectional area: ...
  • Page 42: Connecting The Pv Cable

    connected when there are multiple inverters.  To improve the corrosion resistance of the terminal, you are recommended to apply silica gel or paint on the ground terminal after installing the PE cable.  The PE cable should be prepared by the customer. Inverter Battery system NOTICE...
  • Page 43: Connecting The Battery Cable

    Make sure that the max short circuit current and the max input voltage per MPPT are within the permissible range. 2. Make sure that the positive pole of the PV string connects to the PV+ of the inverter. And the negative pole of the PV string connects to the PV- of the inverter. WARNING ...
  • Page 44  Ensure that the open circuit voltage of the battery is within the permissible range of the inverter.  Install a DC switch between the inverter and the battery in compliance with local laws and regulations. Battery system wiring diagram LX A5.0-10: Hand to hand connection ...
  • Page 45 LX A5.0-10: Used with busbar BCB-11-WW-0.  The nominal charge and discharge current of a single battery is 60A.  The battery system supports a maximum working current of 360A, a working power of 18kW, and can connect to a maximum of 3 off-grid inverters, and 6 batteries. LX A5.0-10: Used with busbar BCB-22-WW-0.
  • Page 46 LX A5.0-10: Used with third-party busbar connection method  The nominal charge and discharge current of a single battery is 60A.  The battery system supports a maximum working current of 900A, a working power of 45kW, and can connect to a maximum of 3 off-grid inverters, and 15 batteries.
  • Page 47 Connection instructions for BMS communication between off-grid inverter and battery Connected to Port Inverter port the battery Description definition port  The inverter communicates with the battery through CAN. 4:CANH1 BMS(CAN) COM1  Connect the BMS1 port of the 5:CANL1 inverter to COM1 port of the battery.
  • Page 48: Connecting The Power Cable Between Inverter And Battery

    Parallel OUT+ Parallel OUT+ Parallel communication port CAN_1H CAN_1H Connect the inverter communication port or battery parallel communication port. CAN_1L CAN_1L Reserved Parallel OUT- Parallel OUT- Parallel communication port 6.6.1 Connecting the Power Cable between Inverter and Battery WARNING  Measure the DC cable using the multimeter to avoid reverse polarity connection. Also, the voltage should be within the permissible range.
  • Page 50 Make inverter cable Make battery cable (LX A5.0-10)
  • Page 51: Connect The Communication Cable Between Inverter And Battery

    6.6.2 Connect the Communication Cable between Inverter and Battery NOTICE The BMS cable is included in the package of the inverter, the included BMS communication cable is recommended. If more communication cables are needed, prepare shielded network cables and RJ connectors by yourself to make the cable. Only crimp PIN4 and PIN5 of the connector when making the cable, otherwise the communication may fail.
  • Page 53: Connecting The Ac Cable

    6.7 Connecting the AC Cable WARNING The residual current monitoring unit (RCMU) is integrated into the off-grid inverter to  avoid the residual current exceeds the limit. The inverter will disconnect the utility grid quickly once it found the residual current exceeds the limit. When wiring, ensure that the AC cable is completely matched with the "AC OUTPUT", ...
  • Page 54: Connect The Inverter Communication Cable

    6.8 Connecting the Inverter Communication Cable NOTICE  The communication function of the off-grid inverter is optional, please choose according to the actual needs.  In parallel system, the DIP switches of the first and the last inverter need to be turned to ON position.
  • Page 55 Port Description Parallel Connection Used for connecting cable for parallel (PARALLEL CONNECTION) communication. Generator communication Used for controlling the start and stop of the cable (NO, GEN) generator. Load control port (NO, LOAD) Used for controlling the load switch. Used to connect USB flash drive to export log or USB port (USB OTG) upgrade the inverter locally.
  • Page 56: Connect The Smart Dongle

    (RS485) Connecting the communication cable 6.9 Connecting the Smart Dongle NOTICE  The inverter supports connecting to mobile phones or WEB interfaces via WiFi/LAN Kit- 20 to set device-related parameters, view equipment operation information and error messages, and promptly know the system status. ...
  • Page 57: System Commissioning

    7 System Commissioning 7.1 Check before Power ON Check Item The inverter is firmly installed in a clean place where is well-ventilated and easy to operate. The PE, DC input, AC output, communication cables, and terminal resistors are connected correctly and securely. Cable ties are intact, routed properly and evenly.
  • Page 58: Power On A Single Inverter System

    them can start all the batteries. 7.2.1 Power on a Single Inverter System 7.2.2 Power on a Multi-inverter System WARNING When the parallel system is powered on, please ensure that all off-grid inverters on the AC side are powered on within one minute after the main back-up inverter is powered on. Single-phase parallel system...
  • Page 59 Single-phase to three-phase system...
  • Page 60: Indicators

    7.3 Indicators 7.3.1 Off-grid Inverter Indicator Indicator State Description The AC input port provides power. The powered is supplied by PV or battery. The battery is fully charged. The battery is charging The battery is discharging or the battery is in non- charging and non-discharging state.
  • Page 61: Smart Dongle Indicator

    Green light The battery system is charging. steady on The last SOC indicator blinks 1 time/s. When 5%≤SOC<25%, SOC 1  blinks. When 25%≤SOC<50%, SOC 2  blinks. Green light The battery system is in steady on discharging status. When 50%≤SOC<75%, SOC 3 ...
  • Page 62 Indicator State Description Steady on: The smart dongle has been Power indicator powered on. Off: The smart dongle is not powered on. Steady on: Communication in WiFi mode or LAN mode is normal. Blink 1 time: The Bluetooth signal of the smart dongle has been turned on, waiting for connection to SolarGo App.
  • Page 63: Quick System Commissioning

    transmitted or received. The Ethernet cable is not connected. Button Description Press and hold for 0.5~3 seconds to restart the smart dongle. Press and hold for 6~20 seconds to restore the smart dongle to Reload factory settings. Quickly double-click to turn on the Bluetooth signal (only maintain for 5 minutes).
  • Page 64: Connect The Inverter Through Solargo

    8.2 Connect the Inverter through SolarGo NOTICE The device name varies depending on the inverter model or smart dongle type: Bluetooth module: Solar-BLE***  WiFi/LAN Kit-20:WLA-***  Connect the inverter via Bluetooth Connect to the inverter via WiFi...
  • Page 65: Communication Settings

    8.3 Communication Settings Step 1: Enter the settings page through Home > Settings > Communication Configuration > Network Settings. Step 2: Configure WLAN or LAN network according to the actual situation. Name/Icon Description Applicable for WLAN. Please choose the corresponding Network Name network based on actual situation, and communicate with devices through routers or switches.
  • Page 66 Description Parameter Choose the corresponding safety code according to the country Safety Code or region where the equipment is located. Select the actual mode of connecting the battery to the off-grid inverter. If there is no battery connected in the system, there is BAT Connect Mode no need to configure the battery model and operation mode, and the device will operate in self-use mode by default.
  • Page 67 Select Battery Model Select the actual battery model. Set the working mode of the equipment during operation. Working Mode Supports: peakshaving mode and self-use mode. The App interface is as following when Self-use mode is selected. Enter Advanced Settings to set the detailed working mode and related parameters. NOTICE When the off-grid inverter "QUICK CHARGE"...
  • Page 68 Depth of discharge (on- The maximum depth of discharge of the battery when the grid) system is working on-grid. Depth of discharge (off- The maximum depth of discharge of the battery when the grid) system is working off-grid. Back-up mode Buy electricity from the grid Enable this function to allow the system to buy electricity from for charging.
  • Page 69 Description Parameter Peakshaving Start time Within the start and end time, when the electricity consumption of the load does not exceed the electricity purchase quota, the battery can be charged from the grid. End time Beyond the time range, the battery can only be charged using the power generated by the photovoltaic system.
  • Page 70: Creating Power Plants

    8.5 Creating Power Plants NOTICE Login to the SEMS Portal app using the account and password before creating power plants. If you have any questions, refer to the Plant Monitoring section. Step 1: Enter the interface for creating a power plant. Step 2: Carefully read the prompts on the interface and fill in the power plant information based on actual conditions.
  • Page 71: System Commissioning

    9 System Commissioning The off-grid inverter can be commissioned through the LCD screen or SolarGo APP. 9.1 Set Parameters through LCD Screen 9.1.1 Introduction to LCD Screen Name/Ico Description Connected to the server via WiFi.
  • Page 72 Connected to the server via LAN. Connected to the server via LAN Bluetooth. The server has been successfully connected. The USB flash drive has been inserted. Buzzer state. Settings Fault or alarm states. Inverter status, M stands for master inverter, S stands for slave inverter. The output is provided by the grid or diesel generator.
  • Page 73: Lcd Screen Settings

    Function button, indicating to exit the current menu level. Function button, upward. Function button, downward. Function button, confirm. By adjusting the numbers of this module, different function settings Display Function Settings Table module 1 can be made. Please refer to the for details.
  • Page 74 screen function buttons. Example: Set working mode Step 1: Long press the ENTER button to enter the parameter setting interface. Step 2: On the parameter setting interface, when the number of module 1 is adjusted to 001, press ENTER button shortly to confirm and start setting the working mode. Step 3: Module 2 blinks, press the DOWN button to adjust the working mode.
  • Page 75 Function Settings Table Display Display Display Description module 1 Module 2 Module 3. MODE Set the inverter working mode to self-use mode. MODE Set the inverter working mode to back-up mode. MODE Set the inverter working mode to economic mode. Set the inverter working mode to peakshaving MODE mode.
  • Page 76 HOUR Set the time to 23 o'clock. Set the minutes to 59 minutes. Set the seconds to 59 seconds. Set to disable inverter output. Set to enable inverter output. Set the inverter as master inverter. Set the inverter as slave inverter. Set the phase of the inverter to phase R.
  • Page 77 ES mainland Barbados Greece China Highest Denmark Britain G99 Belgium SE LV Romania Chile BT Britain G98 Brazil LV Australia A New Zealand FR mainland IEEE1547 208Vac China IEEE1547 220Vac 60Hz Default IEEE1547 240Vac PL LV 60Hz LV Default South Africa 50Hz LV Default Brazil JP 50Hz...
  • Page 78: Solargo Overview

    Austria Switzerland India IT CEI 0-16 50Hz Default Cyprus Warehouse Australia B Philippines Australia C 9.2 SolarGo Overview SolarGo App is a mobile application that communicates with the inverter through Bluetooth or WiFi modules. Commonly used functions are as follows: Check the operating data, software version, alarms, etc.
  • Page 79: App Interface Structure

    9.2.1 App Interface Structure...
  • Page 80: Introduction To The Solargo App Login Interface

    9.2.2 Introduction to the SolarGo App Login Interface Name/Icon Description Tap the icon to open the page downloading the SEMS Portal app. Tap to read the connection guide. Not found Check information such as app version, local contacts, etc.  ...
  • Page 81: Introduction To The Main Interface Of Solargo App

    Select the device by checking the serial number of the master  inverter when multi inverters are parallel connected. The device name varies depending on the inverter model or  communication module. Search Tap Search Device if the device is not found. Device 9.2.3 Introduction to the Main Interface of SolarGo App Single inverter...
  • Page 82: Connecting The Inverter Via Solargo

    Home. Tap Home to check Serial Number, Device Status, Energy Flow Chart, System Status, etc. Home Parameters. Tap Parameters to check the running parameters of the system. Settings. Log in before entering Quick Settings and Advanced Settings. Initial password: goodwe2010 or 1111. Tap Total Number to check serial number of all inverters.
  • Page 83: Communication Configuration

    Connect to the inverter via WiFi 9.4 Communication Configuration Setting WLAN/LAN NOTICE When the smart dongle connected to the inverter is different, the communication configuration interface may vary. Please refer to the actual interface for details. Step 1: Go to Home > Settings > Communication Configuration to enter the settings page.
  • Page 84: Quick Settings

    Step 2: Configure WLAN or LAN network according to the actual situation. Name/Icon Description Suitable for WLAN. Please choose the corresponding network Network according to the actual situation, and communicate with the devices Name through router or switch. Password Suitable for WLAN. Enter the password for the selected network. Enable DHCP when the router is in dynamic IP mode.
  • Page 85 Description Parameter Choose the corresponding safety code according to the country or Safety Code region where the equipment is located. Select the actual mode of connecting the battery to the off-grid inverter. If there is no battery connected to the system, there is no need BAT Connect Mode to configure the battery model and working mode.
  • Page 86 Select the battery model according to the actual situation. After selecting the battery type and model, you need to set the parameters Select Battery Model of the battery in the advanced settings - battery function settings section. Set the working mode of the equipment during operation. Support Working Mode self-use and peak shaving modes.
  • Page 87 Parameter Description Self-use mode: Based on the self-use mode, back-up mode and economic mode can be enabled at the same time, and the inverter will automatically select the working mode. Depth of discharge (on- The maximum depth of discharge of the battery when the grid) system is working on-grid.
  • Page 88 Parameter Description Peakshaving Start time Within the start and end time, when the electricity consumption of the load does not exceed the electricity purchase quota, the battery can be charged from the grid. Beyond the time range, the battery can only be End time charged using the power generated by the photovoltaic system.
  • Page 89: Basic Settings

    9.6 Basic Settings 9.6.1 Setting Basic Parameters Step 1: Go to Home > Settings > Basic Settings to enter the settings interface. Step 2: Set up functions according to actual needs. Parameter Description After turning on, when the battery shuts down due to Battery wake-up under-voltage protection, the battery can be activated.
  • Page 90 Setting the Backup Function After setting up the back-up power function, when the grid power is cut off, the load connected to the AC OUTPUT port of the off-grid inverter can be powered by the battery to ensure uninterrupted power supply to the load. Parameter Description UPS Mode - Full...
  • Page 91: Advanced Settings

    9.7 Advanced Settings 9.7.1 Setting AFCI detection Step 1: Go to Home > Settings > Advanced Settings, enter the parameter setting page. Step 2: Set parameters according to actual needs. After entering the parameter values, click " √ " or "Save" to save the parameter settings successfully. Parameter Description AFCI Test...
  • Page 92: Setting Safety Parameters

    Depth of discharge (off- grid) The battery will be charged to preset SOC protection value by utility Backup SOC grid or PV when the system is running on-grid. So that the battery Holding SOC is sufficient to maintain normal working when the system is off- grid.
  • Page 93 mode mode, etc. Setting the Set the angle and Output Power Factor of the inverter. reactive power mode Grid Set grid protection parameters and frequency protection parameters. Protection Parameters Grid Set the parameters for start-up on-grid and fault reconnection. connection parameters Voltage ride Set parameters such as low voltage high voltage crossing, fault crossing...
  • Page 94 Step 1: Go to Home > Settings > Advanced Settings > Safety Parameters Settings > Active Mode Settings, enter the parameter setting page. Step 2: According to the actual needs, input the parameters. After the parameter settings are successful, the off-grid inverter will adjust the ratio of active power and apparent power output in real time based on the actual value and rated value of the grid voltage.
  • Page 95 Set the power factor based on actual needs. Range: -1~-0.8, or Power Factor +0.8~+1. Setting the Fix Q Step 1: Go to Home > Settings > Advanced Settings > Safety Regulation Parameter Settings > Reactive Power Mode Settings to access the parameter settings page.
  • Page 96 Setting the Cosφ Curve Step 1: Go to Home > Settings > Advanced Settings > Safety Regulation Parameter Settings > Reactive Power Mode Settings to access the parameter settings page. Step 2: Input parameters according to actual needs, and successfully set the inverter to back-up mode.
  • Page 97 Step 2: Enter parameter values according to actual needs. Parameter Description Voltage Protection Parameters Set the grid overvoltage protection threshold value, n = 1, 2, OV Stage n Trip Value OV Stage n Trip Time Set the grid overvoltage protection tripping time, n = 1, 2, 3. Set the grid undervoltage protection threshold value, n= 1, UV Stage n Trip Value 2, 3.
  • Page 98 9.7.3.5 Setting Voltage Ride Through Step 1: Go to Home > Settings > Advanced Settings > Safety Parameter Settings > Voltage Ride Through to enter the parameter setting page. Step 2: Enter parameter values according to actual needs. Serial numb Parameter Description LVRT...
  • Page 99: Port Connection

    Indicates the longest duration the inverter can remain connected to Ride Through the grid when the grid voltage is at the Ride Through Voltage End Time End Point Point. Ride Through LVRT is allowed when the grid voltage is lower than Ride Through Trip Threshold Trip Threshold HVRT...
  • Page 100 Manual control generator (does not support dry node connection): This type of generator only supports manual start and stop. Automatic control generator (supporting dry node connection): This type of generator supports automatic start-stop. Parameter Description Set switch control mode and automatic control mode. This function only takes effect for generators that support dry contact connection.
  • Page 101 Continuous running time of the generator. The generator will automatically shut down after exceeding the set running time. The Running time default running time is 8 hours. This function only applies to generators that support dry node connection. Set the upper limit of the operating voltage of the generator Upper Voltage according to the local safety regulations.
  • Page 102: Setting Load Control

    9.8.2 Setting Load Control Step 1: Go to Home > Settings > Port Connection > Load Control to enter the parameter setting interface. Step 2: Enter the parameter values as needed, then click on the "√" to successfully set the parameters. Dry contact mode: When the switch status is set to ON, power is supplied to the load;...
  • Page 103 can be stopped.
  • Page 104: Monitoring Power Plant

    10 Monitoring Power Plant 10.1 SEMS Portal Overview SEMS Portal App is a monitoring platform. Commonly used functions are as follows: Manage the organization or User information; Add and monitor the power plant information; Equipment maintenance. Login Page of SEMS Portal App Name Description Login Area...
  • Page 105 Home Page of SEMS Portal App Name Description Create a new power plant. Plant status The summary of the plants working information under the account. Find the plant by entering the plant name, device SN, Email address, or Find the plant map.
  • Page 106: Manage The Plant Or Devices

    Complete WiFi configurations when a Wi-Fi Kit dongle is used. WiFi To set and check system messages. Message To edit the account, create My QR Code, set Income Settings, etc. Discovery 10.2 Manage the Plant or Devices 10.2.1 Creating Power Plant Step 1 Enter the Create Plant page.
  • Page 107: Managing The Plant

    10.2.2 Managing the Plant Step 1: Enter the power plant monitoring page and delete or modify the power plant information based on actual needs.
  • Page 108: Managing The Devices

    10.2.3 Managing the Devices Step 1 Select the power plant and enter the detailed information page. Step 2 Add, delete, or replace the devices based on actual needs.
  • Page 109: Monitoring Power Plant

    10.3 Monitoring Power Plant 10.3.1 Viewing Power Plant Information Log in the SEMS Portal app with the account and password. The overall working situation of all power plants under this account will be displayed. The interface varies depending on the devices. Step 1: (Optional) Search the plant name, inverter SN, or Email to find out the plant quickly.
  • Page 110: View Alarm Information

    10.3.2 View Alarm Information Step 1 Tap Alarm tab and enter the Alarm Details page. Step 2 (optional) Enter the plant name, inverter SN, or owner’s Email address in the search bar to find out the plant which is alarming. Step 3 Tap the alarm name to check the alarm details.
  • Page 111: Maintenance

    11 Maintenance 11.1 Power OFF the System DANGER  Power off the equipment before operations and maintenance. Otherwise, the equipment may be damaged or electric shocks may occur.  Delayed discharge. Wait until the components are discharged after power off. ...
  • Page 113: Removing The Equipment

    11.2 Removing the Equipment DANGER  Make sure that the equipment is powered off. Wear proper personal protective equipment during operations.  Please use standard disassembly tools when removing wiring terminals to avoid  damaging the terminals or equipment.  Unless otherwise specified, the dismantling process of the equipment is in reverse order to the installation process, and it will not be further elaborated in this document.
  • Page 114: Disposing Of The Equipment

    Step 5: Properly store the equipment and ensure storage conditions meet the requirements if it will be used again in the future. 11.3 Disposing of the Equipment If the equipment cannot work anymore, dispose of it according to the local disposal requirements for electrical equipment waste.
  • Page 115: Troubleshooting

    are installed tightly. 2. Check whether the equipment is damaged or deformed. Check whether the cables are securely Verify the reliability connected. Check Electrical Once 6-12 months of electrical whether the cables are connection broken or whether there connections. is any exposed copper core.
  • Page 116 ******/ is powered on and the blue indicator is flashing or steady on. WLA-****** Make sure that the Smart Dongle is within its communication range. Refresh the device list in the app. Restart the inverter 5. Quickly double-click the Reload button to turn on the Bluetooth signal.
  • Page 117: Inverter Troubleshooting

    Restart the router. 4. Put the router nearer to the Smart Dongle. Or add a WiFi relay device to enhance the WiFi signal. After completing all configurations, the Smart Dongle fails Restart the router and inverter. connecting to the router. 11.5.2 Inverter Troubleshooting Single inverter Fault...
  • Page 118 Component configuration Disconnect the AC output switch and DC input Single PV switch, then connect them 5 minutes later. hardware unreasonable. Contact the dealer or the after-sales service if overcurrent the problem persists. Hardware damage. installation Check whether the ventilation of the location of the inverter installation location is good and if inverter is not...
  • Page 119 temperature is too high, please improve the The ambient ventilation and heat dissipation conditions. temperature is too high, Contact the dealer or after-sales service if exceeding both the ventilation and the ambient 60℃. temperature are normal. Internal fan working abnormally. PV string reverse The PV strings are...
  • Page 120 abnormal supply blocking the rotation of the fan. abnormal. Disconnect the AC output switch and DC Mechanical input switch, then connect them 5 minutes failure (rotor later. Contact the dealer or the after-sales blocked). service if the problem persists. The fan is damaged due to aging.
  • Page 121 is not well value in rainy weather, please reset the insulated to "Insulation Resistance Protection Point". the ground. Inverters for the Australian and New Zealand markets can also be alerted in the following ways in the event of insulation impedance failure: The inverter is equipped with the ...
  • Page 122 connection or short circuit. Disconnect the AC output switch and DC input Inverter Excessive inverter switch, then connect them 5 minutes later. software current triggers Contact the dealer or the after-sales service if overcurrent protection. the problem persists. R phase Disconnect the AC output switch and DC input Excessive inverter inverter...
  • Page 123 grid voltage exceeds the permissible range. If the voltage of the power grid is within  the permissible range, it is necessary to obtain the consent of the local power company. Modify the overvoltage protection threshold, HVRT or disable the overvoltage protection function after obtaining the consent of the local power company.
  • Page 124 grid voltage exceeds the permissible range. Modify the grid overvoltage rapid  protection threshold after obtaining the consent of the local power company if the grid voltage is within the permissible range. If the problem occurs occasionally, the utility grid may be abnormal temporarily. The inverter will recover automatically after detecting that the utility grid is normal.
  • Page 125 permissible range. If the problem occurs occasionally, it may be The input caused by a cable exception. The inverter insulation will recover automatically after the problem Abnormal impedance is solved. GFCI 30mA becomes low Check whether the impedance between the when the inverter PV string and PE is too low if the problem is working.
  • Page 126 damage. Auxiliary DSP1 CAN module error. Main DSP module communicatio error. n failure Disconnect the AC output switch and DC input Main DSP Main DSP switch, then connect them 5 minutes later. communica communicatio Contact the dealer or the after-sales service if tion n timeout the problem persists.
  • Page 127: Battery Fault (Lynx Home A)

    is damaged. Fault Disconnect the AC output switch and DC input AFCI Self- Abnormal arc switch, then connect them 5 minutes later. test Fault define detection device Contact the dealer or the after-sales service if the problem persists. 11.5.3 Battery Fault (Lynx home A) When the battery ALM indicator turns red, troubleshoot the issue by referring to the SOC indicator's display status.
  • Page 128 Discharging please contact the after-sales service. Low Insulation Contact the after-sales service. Resistance Excessive Power off and wait for 2 hours. If the Temperature problem persists, please contact the after- Difference sales service. Power off and wait for 2 hours. If the Voltage Difference problem persists, please contact the after- Exception...
  • Page 129 Restart the battery. If the problem persists, Precharge Failure please contact the after-sales service. Power off and wait for 2 hours. If the MOS Over- problem persists, please contact the after- temperature Fault. sales service. Power off and wait for 2 hours. If the Current Diverter problem persists, please contact the after- Overtemperature...
  • Page 130: Parameters

    12 Parameters 12.1 Inverter Parameters Technical Parameters GW3500L-EO-BR GW6000-EO Battery Input Type Li-Ion/Lead-acid Li-Ion/Lead-acid Nominal Battery Voltage (V) Battery Voltage Range 40~60 40~60 Start-up Voltage (V) Number of Battery Input Max. Continuous Charging Current (A) Max. Continuous Discharging Current Max. Charging Power...
  • Page 131 Start-up Voltage (V) Nominal Input Voltage Max. Input Current per MPPT (A) Max. Short Circuit 37.5 37.5 Current per MPPT (A) Max. Backfeed Current to The Array (A) Number of MPPT Trackers Number of Strings per MPPT AC Input Max. Apparent Power 4,445 8,050 from Utility Grid (VA)
  • Page 132 Power (VA) Nominal Output Power 3,500 6,000 Max. Output Apparent 3,500(7,000 at 5sec) 6,000(12,000 at 5sec) Power (VA) * 4 Max. Output Power 3,500(7,000 at 5sec) 6,000(12,000 at 5sec) Nominal Output 27.6 26.1 Current (A) Max. Output Current 27.6(55.2 at 5sec) 27.6(55.2 at 5sec)...
  • Page 133 Output Power Factor P.F:~1,0.8cap...0.8ind P.F:~1,0.8cap...0.8ind AC Data (Generator) Nominal Input 3,500 6,000 Apparent Power (VA) Max. Input Apparent 4,445 8,050 Power (VA) Nominal Input Voltage 220/230 Input Voltage Range 90~165 90~280 Nominal AC generator 50/60 50/60 Frequency (Hz) AC generator 45~65 45~65 Frequency Range (Hz)
  • Page 134 Residual Current Integrated Integrated Monitoring Battery Reverse Integrated Integrated Polarity Protection AC Overcurrent Integrated Integrated Protection AC Short Circuit Integrated Integrated Protection AC Overvoltage Integrated Integrated Protection DC Surge Protection Type III Type III AC Surge Protection Type III Type III AFCI Optional Integrated...
  • Page 135 Portal Weight (Kg) Dimension (W×H×D 400*495*130 400*495*130 Noise Emission (dB) <55 <55 PV: Non-isolated, BAT: PV: Non-isolated, BAT: Topology Isolated Isolated Self-consumption at <15 <15 Night (W) No Load Power ≤30 ≤30 Consumption(W) Ingress Protection IP21 IP21 Rating BAT: Copper Bar(T=2.0) BAT: Copper Bar(T=2.0) DC connector PV: Terminal(4pin*12.5)
  • Page 136: Battery Technical Data

    Supply System Country of China China Manufacture 12.2 Battery Technical Data Technical Parameters LX A5.0-10 2*LX A5.0-10 n*LX A5.0-10 Usable Energy (kWh) *1 n×5 Battery Module LX A5.0-10:51.2V 5.0kWh Number of Modules Cell Type LFP(LiFePO ) Nominal Voltage (V) 51.2 Operating Voltage Range 47.5~57.6 Nominal...
  • Page 137: Smart Dongle Technical Data

    Mounting Method Rack mounted/Ground mounted Round-trip Efficiency Safety IEC62619,IEC 63056,IEC62040-1,INmetro Standard EN IEC61000-6-1,EN IEC61000-6-2,EN IEC61000-6-3,EN IEC61000-6-4 Certificatio Transportat UN38.3,ADR *1: Test conditions, 100% DOD, 0.2℃ charge & discharge at +25±2 °C for battery system at beginning life. System Usable Energy may vary with different Inverter. *2: The nominal charge and discharge current and power are affected by temperature and SOC status.
  • Page 138 Mounting Method USB port insertion and removal Operating Temperature Range (℃) -30~+60 Storage Temperature Range (°C) -40~+70 Relative Humidity 0-95% Max. Operating Altitude (m) 4000...
  • Page 139: Appendix

    13 Appendix 13.1 FAQ 13.1.1 How to upgrade device version Through the firmware information, you can view or upgrade the DSP version, ARM version, BMS version, and communication module software version of the inverter. Some smart dongles do not support software version upgrade via SolarGo App, and the actual situation shall prevail.
  • Page 140 Max. Continuous Charging Current batt,max (C/D) Max. Continuous Discharging Current Rated Energy Max. Input Voltage DCmax MPPT Operating Voltage Range Max. Input Current per MPPT DC,max Max. Short Circuit Current per MPPT SC PV Nominal Output Power AC,r Nominal Apparent Power Output to Utility Grid r (to grid) Max.
  • Page 141 Power Consumption Power Consumption AC,r Frequency (Hz) Max. Input Short Circuit Current SC PV Range of input Operating Voltage dcmin dcmax Power Supply Input Voltage AC,rang(L-N) Max System Voltage sys,max Max. Operating Altitude altitude,max Power Factor THDi Total Harmonic Distortion of Current THDv Total Harmonic Distortion of Voltage C&I...
  • Page 142 Power Limit / Export Power Limit DRED Demand Response Enabling Device Ripple Control Receiver AFCI AFCI GFCI Ground Fault Circuit Interrupter RCMU Residual Current Monitoring Unit Fault Ride Through HVRT High Voltage Ride Through LVRT Low Voltage Ride Through Energy Management System Battery Management System Battery Measure Unit Battery Control Unit...

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Gw6000-eoEo series

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