ZKTeco C3 Pro Plus Series User Manual

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Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 2 ZKTeco supplied equipment vests in and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third party without express written permission of ZKTeco.
Page 3 C3-X00 Pro Plus Series User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face template-reader Door Locks.
Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 6: Table Of Contents
IRING EQUIPMENT COMMUNICATION ......................37 ..................37 CCESS ONTROL ETWORKING IRES AND IRING TCP/IP C ..........................38 OMMUNICATION DIP S ..........................39 WITCH ETTINGS LOGIN TO THE WEB SERVER ........................ 43 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 7 ET THE OMMUNICATION DDRESS ........................58 EVICE ON THE OFTWARE ......................59 ERSONNEL ON THE OFTWARE ★ ..........................60 OBILE REDENTIAL PRIVACY POLICY ..........................64 10 ECO-FRIENDLY OPERATION .........................66 P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 8: Safety Instructions
Power supply: Operate the equipment with only the type of power supply indicated on the label. Contact the technician for any uncertainty about the type of power supply. P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 10 It is recommended to use the power supply delivered with the system as the control panel power supply. In a place with substantial magnetic interference, galvanized steel pipes or shielded cables are recommended, and proper grounding is required. P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 11: Overview
W26/W34/W66) for seamless integration with third-party access control readers. The C3 Pro Plus Series levels up data storage encryption by AES 256-bit algorithm. Also, C3 Pro Plus Series adopts the AES 128-bit algorithm encryption to ensure the communication between controller, readers and I/O expansion boards secure.
Page 12: Specifications
Aux Inputs *4, Aux Outputs *4, Electric Lock*1, Door Sensor*1, Electric Lock*2, Door Sensor*2, Electric Lock*4, Door Sensor*4, Exit Button*1, Alarm*1 Exit Button*2, Alarm*2 Exit Button*4, Alarm*4 | 11 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 13 151 x 94 x 65 mm (L*W*H)] Gross Weight: 3.35Kg Gross Weight: 3.35Kg Gross Weight: 3.56Kg Certifications ISO14001, ISO9001, CE, FCC, RoHS Factory ID AC02-C11H-U10 AC02-C12H-U10 AC02-C14H-U10 | 12 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 15: Control Panel Indicators
PC RS485 (RX) indicator (green): PC485 communication indicator, indicates receiving of 485  data if it flashes; CARD indicator (yellow): indicates input of Wiegand signal if it is lit.  | 14 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 17: Installation And Connection
Figure 3-1 Installation the metal enclosure on the wall Note: The metal enclosure is equipped with an tamper alarm switch. When it is working normally, please keep the enclosure closed. | 16 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 18: Installation Of Access Control Panel Wires
The access control wires must be separated according to heavy and light current; the control  panel wires, electronic lock wires, and exit button wires must run through their casing pipes, respectively. | 17 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 19: Controller System Installation
PC, access control management personnel can remotely perform various management functions, like adding/deleting a user, viewing event records, opening/closing doors, and monitoring the status of each door in real-time. | 18 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 20: Access Control Operator Panel System Power Supply Structure
UPS at least, and access control locks are powered externally to guarantee the access control management system can still work normally during power failure. | 19 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 21: Terminal And Wiring Description
C3-X00 Pro Plus Series User Manual Terminal and Wiring Description Terminal Description 4.1.1 C3-100 Pro Plus Figure 4-1 C3-100 Pro Plus terminal description | 20 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 24: Description Of The Terminals
Exit button Control lock relay Door sensor Extension input Extension output    TCP/IP RS485 extension    communication PC485 Customization Customization Customization communication | 23 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 25: Wiring Description
C3-X00 Pro Plus Series User Manual Wiring Description 4.2.1 Power Wiring Without Backup Battery  With Backup Battery  Figure 4-4 Power supply wiring diagram | 24 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 26: Network Wiring
The C3-400 Pro Plus provides four readers, which can be connected in the two-door two-way or four-door one-way mode. The Wiegand interfaces provided by the C3 Pro Plus series can be connected to different types of readers. If your card reader does not use the voltage of DC 12V, an external power supply is needed.
Page 27: Auxiliary Input Wiring
C3-400 Pro Plus has eight relays (four used as control locks by default, and the other four used as auxiliary outputs). | 26 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 28: Exit Button Wiring
(such as light switches and computers). It is recommended to use two-core wires with a gauge over 0.3mm as the connection wire between an exit switch and the Control panel. Figure 4-9 Exit button supply wiring diagram | 27 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 29: Rs485 Reader Wiring
On the software side, click Access > Access Device > Reader, select the reader and check Encrypt in the pop-up editing window to enable the encryption function. This is shown in the figure below. | 28 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 30 200 meters, set the number 8 DIP switch to the ON position. The number 8 DIP switch is for setting the RS485 termination resistance. This is equivalent to a parallel connection of one 120ohm resistance between the 485+ and 485- lines. | 29 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 31 Figure 4-11 QR50 wiring diagram External Readers Verification Status  After the external reader is connected to the controller, the status of the buzzer and LEDs are shown below. | 30 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 32 Voice prompt: The indicator (red) Verification The buzzer sounded four times Verification lights up briefly four timeout fast (timeout is 8 seconds). timeout times. | 31 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 33: Pc485 Extension Communication Wiring
4.2.8 PC485 Extension Communication Wiring The C3 Pro Plus series can be connected to the EX0808 expansion board via PC485. Note: PC software communication is a customized feature and not supported by default, please contact your dealer if you need it.
Page 35: Lock Relay Wiring
Wet mode jumper setting: short 2-3 and 4-5 , and the lock power supply  will be used for the relay output. Figure 4-14 Schematic diagram for switching between wet and dry modes | 34 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 36 NC LOCK (normally closed at power on) is connected with 'NC' and 'COM' terminals. Normally Opened Lock Powered From Lock Terminal: Figure 4-16 Schematic diagram of the controller sharing power with the NO Lock | 35 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 37 (static loss 300mA, maximum dynamic current 500mA), you can connect up to 4 electric locks. For equipment with high power consumption, it is recommended to use separate power supply to ensure stable operation of the equipment. | 36 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 39: Tcp/Ip Communication
Figure 5-1 TCP/IP Communication System Networking In Access software: Click Device > Search Device to search for access controllers in the network, and directly add from the search result. | 38 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 40: Dip Switch Settings
111001, put number 1, 2, 3, and 6 to ON position, as illustrated below. Figure 5-3 DIP switch setting diagram Table 4-1 485 address setting table Switch Setting Place Address Address No. | 39 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 42 OFF position, the factory settings will be restored after the access control panel is restarted. The procedure is shown below. Figure 5-4 DIP switch setting diagram | 41 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 43 RS485 termination resistance. This is equivalent to a parallel connection of one 120ohm resistance between the 485+ and 485- lines. Figure 5-5 Restoring factory setting | 42 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 44: Login To The Web Server
Then you can visit the Web Server. When Web Server is used, “User Name“ and “Password“ should be set firstly. The default “user name” is admin and the default “password” is zkteco@12345. Click Sign In to access the Web Server.
Page 45: Basic Operation Bar Of The Web Server
Enter the old and new passwords in the pop-up window and click Confirm to change the administrator login password. Language Settings  Click , change the language in which the server interface is displayed, and click Confirm. | 44 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 47: Network Settings
Primary DNS: the default value is null, and you can set its value.  Click Confirm to write parameters into the device. please restart the device by manual. | 46 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 48 Http Port: Indicates that the client initiates an HTTP request to a specified port on the server. the default HTTP Port is 80, and you can modify it according to the actual. | 47 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 50: Data Encryption
Time Settings You can manually configure the controller time or synchronize the controller time with the PC time, and click Confirm to complete the setting. | 49 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 51: Device Information
User Manual System Settings Click Reboot. The device will be restarted. Device Information You can view the basic information, remaining capacity, and network information of the current device. | 50 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 52: Operation Log
Users can view and download webserver operation logs here. Load Certificate This feature enables users to upload their authenticated browser certificate for accessing the C3 Pro Plus series's webserver. | 51 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 53: Connect To Zkbiocvsecurity Software
Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdown and click [OK] to add the device. | 52 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 54: Add Personnel On The Software
Fill in all the required fields and click OK. Click Access Device > Device > Control > Synchronize All Data to Devices to synchronize all the data to the device including the new users. | 53 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 55: Mobile Credential
QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. On the Server, choose [System] > [Authority Management] > [Client Register] to add a registered App client. | 54 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 56 The Mobile Credential function is only valid when logging in as an employee, tap on Employee to switch to Employee Login screen. Enter the Employee ID and Password (Default: 123456) to login. | 55 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 57 When using this function for the first time, the App will prompt to authorize the modification of screen brightness settings, as shown in the figure: | 56 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 58 The QR code is automatically refreshed for every 30s, and it also supports manual refresh. Note: For other specific operations, please refer to ZKBioCVSecurity Mobile App User Manual. | 57 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 59: Connect To Zkbio Cvaccess Software
Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdown and click [Confirm], then the added devices are displayed automatically. | 58 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 60: Add Personnel On The Software
C3-X00 Pro Plus Series User Manual Add Personnel on the Software Click Personnel > Person > New to register a new user. | 59 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 61: Mobile Credential
In ZKBio CVAccess > System > System Management > Parameters, set Enable QR Code to ‘’Yes’’, and select the QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. | 60 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 62 Tap the QR Code icon to scan the QR code of the new App client. After the client is identified successfully, set the client’s name and tap Connection Test. After the network is connected successfully, tap Save. | 61 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 63 When using this function for the first time, the App will prompt to authorize the modification of screen brightness settings, as shown in the figure: | 62 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 64 C3-X00 Pro Plus Series User Manual The QR code refreshes automatically for every 30s and supports manual refresh. Note: For other specific operations, please refer to ZKBio CVAccess User Manual. | 63 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 65: Privacy Policy
Privacy Policy Notice: To help you better use the products and services of ZKTeco and its affiliates, hereinafter referred as “we”, “our”, or “us”, the smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
Page 67: Eco-Friendly Operation
The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. | 66 P a g e Copyright©2024 ZKTECO CO., LTD. All rights reserved.
Page 68 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2024 ZKTECO CO., LTD. All Rights Reserved.

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ZKTeco C3 Pro Plus Series User Manual

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