Download Print this page

Dell Precision M6300 User Manual

Dell precision m6300: users guide.
Hide thumbs

Advertisement

Dell Precision™ Mobile
Workstation M6300
User's Guide

Advertisement

Troubleshooting

   Also See for Dell Precision M6300

   Related Manuals for Dell Precision M6300

   Summary of Contents for Dell Precision M6300

  • Page 1

    Dell Precision™ Mobile Workstation M6300 User’s Guide...

  • Page 2

    Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency.

  • Page 3: Table Of Contents

    Contents Finding Information ....About Your Computer ....Determining Your Computer’s Configuration .

  • Page 4

    Checking the Battery Charge ....Dell™ QuickSet Battery Meter ... ® ® Microsoft Windows Vista™ Power Meter .

  • Page 5

    ® ® Microsoft Windows Logo Key Functions ..® ® Microsoft Windows Vista™ Logo Key Functions ..... . Touch Pad .

  • Page 6

    What You Need to Establish a Mobile Broadband Network Connection ....Checking Your Dell Mobile Broadband Card ..Connecting to a Mobile Broadband Network .

  • Page 7

    Dell Diagnostics ..... When to Use the Dell Diagnostics ..Starting the Dell Diagnostics From Your Hard Drive .

  • Page 8

    Starting the Dell Diagnostics From the Drivers and Utilities Media ....Dell Diagnostics Main Menu ... .

  • Page 9

    Using Microsoft Windows System Restore ..Using Dell™ PC Restore and Dell Factory Image Restore ..... . .

  • Page 10

    Modem ......Removing the Modem ....Replacing the Modem .

  • Page 11

    Palm Rest ......Removing the Palm Rest ....Replacing the Palm Rest .

  • Page 12

    IEEE 1394 Connector ....16 Dell™ QuickSet ....

  • Page 13

    ..... Contacting Dell .....

  • Page 14

    Contents...

  • Page 15: Finding Information

    Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Finding Information...

  • Page 16

    You can use the media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 166), to run the Dell Diagnostics (see "Dell Diagnostics" on page 139). Readme files may be included on your media to provide last-minute updates...

  • Page 17

    • How to care for my computer may not ship with your computer. • Basic troubleshooting information • How to run the Dell Diagnostics • Tools and utilities • How to set up a printer • How to open my computer...

  • Page 18

    These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure,...

  • Page 19

    • Service and support — Service call status and support history, service contract, online discussions with technical support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer documentation,...

  • Page 20

    Find It Here Dell Support Utility • Software upgrades and troubleshooting hints — Frequently asked questions, hot The Dell Support Utility is an automated topics, and general health of your upgrade and notification system installed computing environment on your computer. This support provides...

  • Page 21

    What Are You Looking For? Find It Here The operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Restoring Your Operating System" on page 170" or in your Owner’s Manual. After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came...

  • Page 22

    Finding Information...

  • Page 23

    Finding Information...

  • Page 24

    Finding Information...

  • Page 25

    Finding Information...

  • Page 26

    Finding Information...

  • Page 27

    Finding Information...

  • Page 28

    Finding Information...

  • Page 29

    Finding Information...

  • Page 30

    Finding Information...

  • Page 31

    Finding Information...

  • Page 32

    Finding Information...

  • Page 33: About Your Computer

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Access the Windows Help and Support Center. For instructions, see "Windows Help and Support Center"...

  • Page 34: Front View

    Front View display latches (2) display latch release display power button device status lights biometric reader (optional) touch pad media control buttons speakers (2) touch pad buttons touch-pad scroll zone keyboard battery conservation button keyboard and wireless status lights — Keep the display closed. D I S P L A Y L A T C H E S About Your Computer...

  • Page 35

    — Slide to release the display latches and open the display. D I S P L A Y L A T C H R E L E A S E — For more information about your display, see "Using the Display" on D I S P L A Y page 81.

  • Page 36

    • Solid green: The battery is charging. • Flashing green: The battery is almost fully charged. • Off: The battery is adequately charged (or external power is not available to charge battery. If the computer is running on a battery, the light operates as follows: •...

  • Page 37

    Play the previous track. Play the next track. Stop. — To adjust the volume of the integrated speakers, press the media S P E A K E R S control buttons or speaker-volume keyboard shortcuts. For more information, see "Speaker Functions" on page 77. —...

  • Page 38

    Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To quickly enable or disable wireless networking, press <Fn><F2>. ®...

  • Page 39: Left Side View

    Left Side View security cable slot air vent USB connectors (2) optical drive optical-drive tray eject button — Lets you attach a commercially available antitheft device S E C U R I T Y C A B L E S L O T to the computer.

  • Page 40: Right Side View

    Right Side View smart card slot hard drive ExpressCard slot IEEE 1394 connector 5-in-1 media memory card reader audio connectors (2) air vent — Supports one smart card. See "Smart Cards" on page 126. S M A R T C A R D S L O T —...

  • Page 41: Back View

    A U D I O C O N N E C T O R S Attach headphones or speakers to the connector. Attach a microphone to the connector. — The computer uses fan(s) to create airflow through the vent(s), which A I R V E N T prevents the computer from overheating.

  • Page 42

    air vent S-video TV-out connector network (RJ-45) connector modem (RJ-11) connector USB connectors (2) USB connectors (2) Digital-Video Interface (DVI) video (VGA) connector connector AC adapter connector air vent V I D E O O U T C O N N E C T O R Connects your computer to a TV.

  • Page 43

    (RJ-11 ) M O D E M C O N N E C T O R To use the internal modem, connect the telephone line to the modem connector. For additional information on using the modem, see the modem documentation supplied with your computer under the Windows Help and Support Center.

  • Page 44

    The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. For optimum performance, use only the AC adapter that came with your computer. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 45: Bottom View

    Bottom View battery charge/health gauge battery-bay latch release battery strike zone cover for optional internal card with hard drive ® Bluetooth wireless technology air vent mini-card/modem cover docking-device connector memory module cover air vent optical-drive locking screw — Provides information on the battery B A T T E R Y C H A R G E G A U G E H E A L T H G A U G E charge status.

  • Page 46

    D O C K I N G D E V I C E C O N N E C T O R or other docking device. See the Dell documentation that came with your docking device for more information. NOTICE: Your computer features Undock &...

  • Page 47: Setting Up Your Computer

    Setting Up Your Computer Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running ®...

  • Page 48: Running The Files And Settings Transfer

    Running the Files and Settings Transfer Wizard Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start→...

  • Page 49

    2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears.

  • Page 50: Wizard

    Computer To My New Dell™ Computer Using the Microsoft Windows Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button , and then click Transfer files and settings→...

  • Page 51

    Setting Up Your Computer...

  • Page 52

    Setting Up Your Computer...

  • Page 53: Using A Battery

    Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...

  • Page 54: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 55: Microsoft ® Windows ® Vista™ Power Meter

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 56: Low-battery Warning

    To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains.

  • Page 57: Power Management Modes

    NOTE: See "Configuring Power Management Settings" on page 58 for information on conserving battery power. Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out).

  • Page 58: Configuring Power Management Settings

    NOTICE: You cannot remove devices or undock your computer while your computer is in hibernate mode. Your computer enters hibernate mode if the battery charge level becomes critically low. To manually enter hibernate mode in Windows XP , click the Start button, click Turn off computer, press and hold <Shift>, and then click Hibernate.

  • Page 59: Accessing Power Options Properties

    NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on.

  • Page 60: Removing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 61: Storing A Battery

    battery-bay latch release battery To replace the battery, follow the removal procedure in reverse order. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.

  • Page 62

    Using a Battery...

  • Page 63

    Using a Battery...

  • Page 64

    Using a Battery...

  • Page 65

    Using a Battery...

  • Page 66

    Using a Battery...

  • Page 67

    Using a Battery...

  • Page 68

    Using a Battery...

  • Page 69

    Using a Battery...

  • Page 70

    Using a Battery...

  • Page 71

    Using a Battery...

  • Page 72

    Using a Battery...

  • Page 73

    Using a Battery...

  • Page 74

    Using a Battery...

  • Page 75: Using The Keyboard

    Using the Keyboard Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn>...

  • Page 76: Key Combinations

    Battery Meter, see "Dell™ QuickSet Battery Meter" on page 54. CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see "Dell™ QuickSet" on page 251. Display Functions <Fn><F8>...

  • Page 77: Power Management

    Power Options Properties window. See "Power Management Modes" on page 57. <Fn><F1> Puts the computer into hibernate mode (if you have used QuickSet to set up this keyboard shortcut). For more "Dell™ QuickSet information, see " on page 251 Speaker Functions <Fn><Page Up>...

  • Page 78: Functions

    ® ® Microsoft Windows Vista Logo Key Functions ™ Windows logo key and Cycle through programs on the taskbar by using <TAB> Windows Flip 3-D (only if using the Aero interface). CTRL+Windows logo key Use the arrow keys to cycle through programs on the and <TAB>...

  • Page 79

    touch pad touch pad buttons (3) • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. •...

  • Page 80: Customizing The Touch Pad

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings. 1 Open the Control Panel, and then click Mouse. For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center"...

  • Page 81: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 82: Making Images And Text Look Bigger Or Sharper

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 83

    3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution. 4 Click How do I get the best display? for further instructions. Using the Display...

  • Page 84

    Using the Display...

  • Page 85: Using Multimedia

    Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.

  • Page 86

    3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write data. For more information, see the Drivers and Utilities CD (the CD is optional and may not be available for your computer or in certain countries).

  • Page 87: Media

    Ensure that you observe all copyright laws when copying media. This section applies only to computers that have a DVD+/-RW drive or a BD-RE drive. NOTE: The types of optical drives offered by Dell may vary by country. Using Multimedia...

  • Page 88

    For help, open Roxio Creator, and then press <F1>. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 88.

  • Page 89

    Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use a blank CD-RW if you plan to erase, rewrite, or update information on that disc later. Blank DVD+/-R or BD-R media can be used to permanently store large amounts of information.

  • Page 90

    Media Type Read Write Rewritable DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL BD-R BD-RE Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator and open a Creator project. •...

  • Page 91: Adjusting The Volume

    Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume.

  • Page 92: Adjusting The Picture

    Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector.

  • Page 93

    S-video TV-out connector S-video connector S-video TV-out connector composite video adapter S/PDIF digital audio connector composite video-output connector S-video connector S-video TV-out connector component video adapter S/PDIF digital audio connector Pr (red) component video-output connector Pb (blue) component video-output Y (green) component video-output connector connector Using Multimedia...

  • Page 94

    If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations. • S-video and standard audio • Composite video and standard audio •...

  • Page 95

    standard S-video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).

  • Page 96

    S-Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter composite video adapter S-video cable S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. Using Multimedia...

  • Page 97

    2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter. composite video adapter S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV.

  • Page 98

    Composite Video and Standard Audio audio input connector S-video TV-out connector composite video adapter composite video adapter composite video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. Using Multimedia...

  • Page 99

    2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter. composite video adapter composite video cable 4 Plug the other end of the composite video cable into the composite video- input connector on the TV.

  • Page 100

    Composite Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter composite video adapter composite video cable standard audio cable Using Multimedia...

  • Page 101

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.

  • Page 102

    Component Video and Standard Audio S-video TV-out connector component video adapter component video adapter component video cable standard audio cable Using Multimedia...

  • Page 103

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 104

    Component Video and S/PDIF Digital Audio S-video TV-out connector component video adapter Using Multimedia...

  • Page 105

    component video adapter component video cable standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.

  • Page 106

    component video adapter component vide-output connector component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.

  • Page 107

    5 Click the DVD Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the SPDIF option. 7 Click the Back button once, and then click the Back button again to return to the main menu screen.

  • Page 108

    9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.

  • Page 109

    Using Multimedia...

  • Page 110

    Using Multimedia...

  • Page 111: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 112: Setting Up A Network In The Microsoft® Windows® Xp Operating System

    Setting Up a Network in the Microsoft® Windows® XP Operating System 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

  • Page 113: Setting Up A Network In The Microsoft Windows Vista™ Operating System

    Setting Up a Network in the Microsoft Windows Vista™ Operating System , and then click Connect To→ 1 Click the Windows Vista Start button, Set up a connection or network. 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected...

  • Page 114: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    Start Button and Connect To Option In Microsoft Windows XP , click Start→ Connect To→ Show all connections. → NOTE: If your computer is set to the Classic Start menu option, click Start → Settings Network Connections to view your network connections. , and In Microsoft Windows Vista, click the Windows Vista Start button, then click Connect To→...

  • Page 115

    4 Shut down your computer and any other wireless-enabled computers in , or menu. the vicinity through the Windows Vista Start button, 5 Disconnect your broadband modem power cable from the electrical outlet. 6 Disconnect the network cable from the computer and the modem. 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.

  • Page 116: Connecting To A Wlan

    If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...

  • Page 117

    NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 118: Mobile Broadband / Wireless Wide Area Network Wwan)

    You can turn your computer’s wireless networking function on and off by pressing the <Fn><F2> key combination. Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices.

  • Page 119: What You Need To Establish A Mobile Broadband Network Connection

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (see "Windows Help and Support Center"...

  • Page 120: Connecting To A Mobile Broadband Network

    Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center see "Windows Help and Support Center" on page 20. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 121

    For more information, click Start→ Control Panel→ Security→ Windows Firewall, or see "Windows Help and Support Center" on page 20. Setting Up and Using Networks...

  • Page 122

    Setting Up and Using Networks...

  • Page 123: Using Cards

    Using Cards ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) • ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector) The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm card only fits into a 54 mm card slot.

  • Page 124: Expresscard Blanks

    ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.

  • Page 125: Removing An Expresscard Or Blank

    release button ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the Product Information Guide...

  • Page 126: Smart Cards

    release button ExpressCard Smart Cards About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.

  • Page 127: Installing A Smart Card

    Installing a Smart Card You can install a smart card in the computer while the computer is running. The computer automatically detects the card. To install a smart card: 1 Hold the card so that the gold contact pad is facing upward and pointing toward the smart card slot.

  • Page 128

    smart card slot smart card ExpressCard slot Using Cards...

  • Page 129: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 130: Passwords

    Passwords About Passwords NOTE: Passwords are disabled when you receive your computer. A primary password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways. The following table identifies types and features of passwords available on your computer.

  • Page 131: Using A Primary Password

    If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 263). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 132: Using A Hard Drive Password

    Dell. See "Contacting Dell" on page 263. Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.

  • Page 133: Trusted Platform Module (tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.

  • Page 134: Security Management Software

    2 Load the security management software: Turn on (or restart) your computer. When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

  • Page 135: Computer Tracking Software

    Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.

  • Page 136: Alert Standard Format (asf)

    Periodic heartbeats have been transmitted to verify Entity Presence system presence. For more information about Dell's ASF implementation, see ASF for Dell Portable Computers and the ASF Administrator's Guide for Dell Portable Computers, which are available on the Dell Support website at support.dell.com.

  • Page 137: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the Product Information Guide safety instructions in the Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.

  • Page 138

    NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

  • Page 139: Troubleshooting

    If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 149 ) and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.

  • Page 140: Starting The Dell Diagnostics From The Drivers And Utilities Media

    If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition.Press any key to continue." 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media.

  • Page 141: Dell Diagnostics Main Menu

    <Enter>. 5 Type 1 to start the Resource CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

  • Page 142

    The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 143: Solving Problems

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Troubleshooting...

  • Page 144: Battery Problems

    (see "Replacing the Coin-Cell Battery" on page 215). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 263).

  • Page 145

    Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. D J U S T T H E I N D O W S V O L U M E C O N T R O L L I C K T H E S P E A K E R I C O N I N T H E L O W E R...

  • Page 146: E-mail, Modem, And Internet Problems

    Start Click and click Computer. Right-click Local Disk C:. Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. Follow the instructions on the screen.

  • Page 147: Error Messages

    Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is not available on certain computers. Windows Vista: → → Click Start All Programs Modem Diagnostic Tool. Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers.

  • Page 148: Ieee 1394 Device Problems

    If so, run the program that you want to use first. — Contact Dell (see "Contacting Dell" on P E R A T I N G S YS T E M N O T F O U N D page 263).

  • Page 149: Lockups And Software Problems

    F Y O U H A V E P R O B L E M S W I T H A E L L D E V I C E "Contacting Dell" on page 263). IEEE 1394 — F Y O U H A V E P R O B L E M S W I T H A N...

  • Page 150

    A program is designed for an earlier Windows operating system U N T H E R O G R A M O M P A T I B I L I T Y I Z A R D Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

  • Page 151: Memory Problems

    • Reseat the memory modules (see "Memory" on page 185) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 139). — F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 152

    — See "Troubleshooting Software and U N T H E A R D W A R E R O U B L E S H O O T E R Hardware Problems" on page 169. Troubleshooting...

  • Page 153: Power Problems

    Power Problems CAUTION: Before you begin any of the procedures in this section, follow the Product Information Guide safety instructions in the — The computer is in standby mode. F T H E P O W E R L I G H T I S B L I N K I N G G R E E N Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

  • Page 154: Scanner Problems

    NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. — See the printer documentation for setup H E C K T H E P R I N T E R D O C U M E N T A T I O N and troubleshooting information.

  • Page 155: Sound And Speaker Problems

    E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S •...

  • Page 156: Touch Pad Or Mouse Problems

    — Ensure that the electrical outlet is working by E S T T H E E L E C T R I C A L O U T L E T testing it with another device, such as a lamp. —...

  • Page 157: Video And Monitor Problems

    E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 139).

  • Page 158: If Only Part Of The Display Is Readable

    2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell " on page 263 Power Lights...

  • Page 159

    The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states: • If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

  • Page 160

    Troubleshooting...

  • Page 161: System Setup Program

    System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, access the Help and Support Center.

  • Page 162: Viewing The System Setup Screens

    NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 163

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 164

    5 When the boot device list appears, highlight the device from which you want to boot and press <Enter>. The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored. System Setup Program...

  • Page 165: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your computer.

  • Page 166: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...

  • Page 167

    NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties.

  • Page 168

    7 Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.

  • Page 169: Troubleshooting Software And Hardware Problems In

    3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software.

  • Page 170: Restoring Your Operating System

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP:...

  • Page 171

    1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click the Windows Vista Start button, , and click Help and Support.

  • Page 172: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP:...

  • Page 173

    NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore.

  • Page 174: Using Dell™ Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 175

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 176: Using The Operating System Media

    7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.

  • Page 177

    The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

  • Page 178

    5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>. 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. Reinstalling Software...

  • Page 179: Adding And Replacing Parts

    • You have performed the steps in "Turning Off Your Computer" on page 179 and "Before Working Inside Your Computer" on page 180. You have read the safety information in your Dell™ Product Information • Guide. •...

  • Page 180: Before Working Inside Your Computer

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.

  • Page 181

    1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2 Turn off your computer (see "Turning Off Your Computer" on page 179). 3 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

  • Page 182: Optical Drive

    Remove the battery from the battery bay. 8 Open the display. 9 Press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.

  • Page 183: Hard Drive

    optical drive indentation for M2.5 x 8-mm security screw notch 4 Pull the drive out of the drive bay. Hard Drive Removing the Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive.

  • Page 184

    Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin"...

  • Page 185: Replacing The Hard Drive

    See "Specifications" on page 265 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin the following procedure, follow the safety...

  • Page 186

    NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 187: Replacing The Memory Module(s)

    memory module securing clips (2) Replacing the Memory Module(s) NOTE: For optimal performance, identical memory modules should be used in each connector. 1 Ground yourself and install the new memory module: NOTE: If a memory module is not installed properly, the computer may not boot properly.

  • Page 188

    2 Replace the memory module cover and tighten the captive screws. NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 3 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 189: Modem

    Modem Removing the Modem If you ordered the optional modem at the same time you ordered your computer, the modem is already installed. CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the 1 Follow the procedures in "Before Working Inside Your Computer" on page 180.

  • Page 190: Replacing The Modem

    system board connector M2 x 3-mm screw pull-tab modem modem cable NOTICE: Do not disconnect the modem cable from the system board. Replacing the Modem 1 Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.

  • Page 191: Mini Card

    4 Replace the cover. Mini Card CAUTION: Before you begin any of the procedures in this section, follow the Product Information Guide safety instructions located in the NOTICE: To prevent damage to the system board, remove the main battery before you service the computer.

  • Page 192

    4 Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer. 5 If a mini-cmini-cardard is not already installed, go to step 6. If you are replacing a mini-card, remove the existing card: Disconnect the antenna cables from the mini-card.

  • Page 193

    securing clips (2) mini-card Adding and Replacing Parts...

  • Page 194

    NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 6 Install the replacement mini-card: Align the mini-card with the connector at a 45-degree angle, and press the mini-card down into the securing clips until the card clicks into place.

  • Page 195: Internal Card With Bluetooth ® Wireless Technology

    antenna cable (black) to the antenna connector with the black triangle. NOTE: If your computer has a gray cable, connect it to the connector with the gray triangle, if one is available on your card. 7 Replace the mini-card/modem cover. ®...

  • Page 196

    NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer" on page 180) before working inside the computer. NOTE: If you ordered an internal card with Bluetooth wireless technology with your computer, the card is already installed. 1 Follow the instructions in "Before Working Inside Your Computer"...

  • Page 197: Hinge Cover

    Hinge Cover Removing the Hinge Cover CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer.

  • Page 198: Replacing The Hinge Cover

    hinge cover Replacing the Hinge Cover With the display open all the way (180 degrees) so that it lies flat against the work surface, snap the cover back into place, starting from left to right. Keyboard CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the NOTICE:...

  • Page 199

    NOTICE: The key caps on the keyboard are fragile, easily dislodged, and time- consuming to replace. Be careful when removing and handling the keyboard. 4 Lift the keyboard and hold it up and slightly forward to provide access to the keyboard connector. 5 To disconnect the keyboard cable from the keyboard connector on the system board, rotate the keyboard connector latch toward the front of the computer.

  • Page 200: Display

    Display CAUTION: remove replace Only trained service technicians are authorized to Product Information the component covered by the following procedure. See your Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. Removing the Display Assembly CAUTION: Before you begin the following procedure, follow the safety Product Information Guide...

  • Page 201

    NOTE: You must detach the mini-card antennas (see step 3) before you can remove the display assembly. If a mini-card is installed, disconnect the antenna cables from the card. If one is not installed, detach the antenna cables from their secured location.

  • Page 202

    keyboard M2 x 5-mm screws (4) mini-card antenna cables (2) display cable connector on system board display cable in cable channel Adding and Replacing Parts...

  • Page 203: Replacing The Display Assembly

    mini-card antenna cables NOTE: When removing the display assembly, carefully unthread the mini-card antenna cables through the computer base and ensure that the plastic protectors—if present—remain on the individual cables. 8 Lift the display assembly away from the computer. Replacing the Display Assembly 1 Thread the mini-card antenna cables back through the hole in the base of the computer so that they are accessible from the bottom of the computer.

  • Page 204

    2 Align the display assembly over the screw holes in the base of the computer. Adding and Replacing Parts...

  • Page 205: Display Bezel

    NOTE: The left hinge assembly has a small tab that you must first insert underneath the edge of the palm rest. 3 Replace the four M2.5 x 5-mm screws. 4 Connect the display cable to the system board. 5 Reroute the display cable into the cable channel. 6 Replace the hinge cover (see "Replacing the Hinge Cover"...

  • Page 206: Removing The Display Bezel

    shoulder screws (4), two at the top screw covers (2) and two at the bottom) M2.5 x 5-mm screws (4), one on rubber screw-covers/display each corner) bumpers (6) display bezel Removing the Display Bezel CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the NOTICE:...

  • Page 207

    3 Remove the six rubber screw-covers/display bumpers. 4 Remove the two screw covers and the four shoulder screws. 5 Remove the four M2.5 x 5-mm screws at the corners of the bezel. NOTICE: Removal of the bezel from the display back cover requires extreme care to avoid damage to the bezel.

  • Page 208

    display back cover tabs 7 Repeat step 6 for the lower-left corner of the bezel. Then use your fingers to release the snaps around the rest of the bezel and lift it away from the display panel. Adding and Replacing Parts...

  • Page 209: Replacing The Display Bezel

    display bezel display panel Replacing the Display Bezel 1 Starting at any corner, use your fingers to gently snap the bezel into place to secure it to the display panel. 2 Replace the four M2.5 x 5-mm screws on the corners of the bezel. 3 Replace the four shoulder screws and two screw covers.

  • Page 210: Removing The Display Panel

    Removing the Display Panel display panel M2 x 3-mm screws (8) display back cover grounding wire and captive screw CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer.

  • Page 211: Replacing The Display Panel

    5 Remove the eight M2 x 3-mm screws (four on each side of the display panel). 6 Lift the display panel out of the display back cover. 7 Press in both sides of the top flex-cable connector, and pull the top flex- cable connector away from the display connector.

  • Page 212: Display Latch

    4 Tighten the captive screw that attaches the display-panel ground wire to the display back cover. 5 Replace the eight M2 x 3-mm screws (four on each side) around the display panel. 6 Replace the display bezel (see "Replacing the Display Bezel" on page 209). Display Latch CAUTION: remove...

  • Page 213: Replacing The Display Latch

    spring display latch Replacing the Display Latch 1 Replace the spring that attaches the latch to the display panel. 2 Align the latch with the display panel and slide the latch to the left to secure it into place. Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you begin the following procedure, follow the safety...

  • Page 214

    NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer" on page 180) before working inside the computer. 1 Follow the instructions in "Before Working Inside Your Computer" on page 180. 2 Remove the hinge cover (see "Removing the Hinge Cover"...

  • Page 215: Replacing The Coin-cell Battery

    coin-cell battery release latch battery cable connector Replacing the Coin-Cell Battery 1 Install the replacement battery: With the positive side up, insert the battery at a 30-degree angle under the release latch, and then push the battery into place. Connect the battery cable to the connector on the system board. 2 Replace the keyboard (see "Keyboard"...

  • Page 216: Replacing The Fcm

    screw Replacing the FCM 1 Align the flash card module with the top of the system board and gently snap it into place. 2 Replace the M2.5 x 5-mm screw on the top of the flash card module. 3 Replace the display assembly (see "Replacing the Display Assembly" on page 203).

  • Page 217: Removing The Palm Rest

    Removing the Palm Rest CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer.

  • Page 218

    M2.5 x 5-mm screws (6) NOTE: If you are installing a new palm rest, remove the coin-cell battery from the old palm rest so that you can install it on the new palm rest. If you are removing the palm rest only to access other computer components, you do not need to remove the coin-cell battery from the palm rest.

  • Page 219: Replacing The Palm Rest

    biometric reader connector touch-pad connector LED board connector 10 Disconnect the LED board connector. 11 Lift the palm rest and remove it from the computer. Replacing the Palm Rest 1 Align the palm rest with the base and gently snap the palm rest into place. 2 Reconnect the touch-pad connector to the system board.

  • Page 220: Speakers

    7 Replace the display assembly (see "Replacing the Display Assembly" on page 203). 8 Replace the keyboard (see "Keyboard" on page 198). 9 Replace the hinge cover (see "Replacing the Hinge Cover" on page 198). Speakers Removing the Speakers CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the...

  • Page 221: Replacing The Speakers

    M2.5 x 5-mm screws (4) cable guides tape speakers (2) speaker cable connector or system board Replacing the Speakers 1 Connect the speaker cable connector to the connector on the system board. 2 Align the speakers on the screw holes for securing the speakers to the computer base.

  • Page 222

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer"...

  • Page 223: Replacing The Usb Port Board

    USB port board M2.5 x 5-mm screw notch USB-port-5 board connector system board connector Replacing the USB Port Board 1 Insert the notch on the USB port board under the small tab on the computer base and the other side of the board over the pin. 2 Replace the M2.5 x 5-mm screw.

  • Page 224: Processor Thermal-cooling Assembly

    5 Replace the display assembly (see "Replacing the Display Assembly" on page 203). 6 Replace the keyboard (see "Keyboard" on page 198). 7 Replace the hinge cover (see "Replacing the Hinge Cover" on page 198). Processor Thermal-Cooling Assembly CAUTION: remove replace Only trained service technicians are authorized to Product Information...

  • Page 225: Replacing The Processor Thermal-cooling Assembly

    processor thermal-cooling captive screws (4) thermal pad Replacing the Processor Thermal-Cooling Assembly 1 Place a new thermal pad on the part of the thermal-cooling assembly that will cover the new processor: Remove the backing from the new thermal pad, taking care not to tear the pad.

  • Page 226: Processor Module

    3 Tighten the four captive screws, labeled "1" through "4," in consecutive order. Processor Module CAUTION: remove replace Only trained service technicians are authorized to Product Information the component covered by the following procedure. See your Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 227

    6 Remove the processor thermal-cooling assembly (see "Removing the Processor Thermal-Cooling Assembly" on page 224). NOTICE: When removing the processor module, pull the module straight up. Be careful not to bend the pins on the processor module. 7 To loosen the ZIF socket, use a small, flat-blade screwdriver and rotate the ZIF-socket cam screw counterclockwise until it comes to the cam stop.

  • Page 228: Replacing The Processor Module

    Replacing the Processor Module NOTICE: Ensure that the cam lock is in the fully open position before seating the processor module. Seating the processor module properly in the ZIF socket does not require force. NOTICE: A processor module that is not properly seated can result in an intermittent connection or permanent damage to the processor and ZIF socket.

  • Page 229

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer"...

  • Page 230: Replacing The Video Card/thermal-cooling Assembly

    captive screws video card/thermal-cooling assembly system board connector Replacing the Video Card/Thermal-Cooling Assembly 1 Carefully align the video card/thermal-cooling assembly over the connector on the system board and press down. NOTE: The video card/thermal-cooling assembly is labeled "PUSH HERE." 2 Tighten the four captive screws on the video card/thermal-cooling assembly.

  • Page 231

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer"...

  • Page 232

    fan for processor/thermal - cooling M2.5 x 5-mm screws (2) assembly fan cable fan-cable system board connector Adding and Replacing Parts...

  • Page 233: Replacing The System Fan(s)

    fan for video card/thermal - cooling M2.5 x 5-mm screws (2) assembly, if installed fan cable fan-cable system board connector Replacing the System Fan(s) 1 Carefully align the system fan over the system board and press down. 2 Tighten the two M2.5 x 5-mm screws on the system fan ExpressCard Cage CAUTION: Before you begin the following procedure, follow the safety...

  • Page 234

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer"...

  • Page 235: Smart Card Reader

    hard drive bay ExpressCard cage M 2 x 3-mm screws (4) ExpressCard connector 9 Remove the four M2 x 3-mm screws that attach the ExpressCard cage to the top of the hard drive bay. Smart Card Reader Removing the Smart Card Reader CAUTION: Before you begin the following procedure, follow the safety Product Information Guide...

  • Page 236: Replacing The Smart Card Reader

    smart card reader smart-card reader screw smart-card reader connector on system board Replacing the Smart Card Reader 1 Carefully align the smart card reader over the smart card reader connector on the system board and press it into place beneath the side notches. 2 Tighten the smart-card reader screw.

  • Page 237

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To help prevent damage to the system board, remove the main battery (see "Before Working Inside Your Computer"...

  • Page 238

    ExpressCard connector ExpressCard connector on system board Adding and Replacing Parts...

  • Page 239

    USB port-board connector ExpressCard connector smart-card reader connector internal card with Bluetooth wireless technology connector speaker connector 12 Disconnect the smart-card reader connector from the system board. 13 Disconnect the speaker connector from the system board. ® 14 Disconnect the connector for the internal card with Bluetooth wireless technology from the system board.

  • Page 240

    18 Remove the video card/thermal-cooling assembly, if present (see "Removing the Video Card/Thermal-Cooling Assembly" on page 228). NOTE: Remove the video card/thermal-cooling assembly as a single unit. Do not separate the thermal-cooling unit (heat sink) from the video card. 19 Remove the processor thermal-cooling assembly (see "Removing the Processor Thermal-Cooling Assembly"...

  • Page 241

    system board M2.5 x 5-mm screws (4) 23 Remove the system board, slowly easing the connectors out of their access holes on the back and side of the computer base: With the back of the computer facing you, grasp the upper-right corner of the system board and lift it slightly.

  • Page 242: Replacing The System Board

    system board assembly Replacing the System Board 1 Perform all of the steps in "Removing the System Board" on page 236 in reverse order. NOTICE: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.

  • Page 243: Battery Latch Assembly

    Battery Latch Assembly Removing the Battery Latch Assembly CAUTION: Before you begin the following procedure, follow the safety Product Information Guide instructions in the NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer.

  • Page 244

    ExpressCard cage M2.5 x 5-mm screws (4) hard drive bay 8 Remove the screw in the battery latch assembly. When you remove the screw, the battery latch release on the bottom of the computer will also be removed. Adding and Replacing Parts...

  • Page 245

    screw battery latch assembly 9 Remove the spring from the hook on the computer base by lifting it up and away with a screwdriver or a plastic scribe. Adding and Replacing Parts...

  • Page 246: Replacing The Battery Latch Assembly

    hook spring 10 Remove the plastic battery-latch assembly by twisting the assembly slightly and lifting it out of the channel and away from the computer base. battery latch assembly Replacing the Battery Latch Assembly 1 Insert the latch assembly into the channel on the computer base, and press it into place.

  • Page 247: Flashing The Bios

    6 Replace in reverse order the other components that you removed in "Removing the Battery Latch Assembly" on page 243. Flashing the BIOS NOTICE: Plug the AC adapter into a known good power source to prevent a loss of power. Failure to do so may cause system damage. 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly.

  • Page 248: Video Connector

    Signal USB5V+ USBP– USBP+ Video Connector Signal Signal CRT_R CRT_G CRT_B MONITOR_DETECT– DDC_DATA CRT_HS CRT_VS DDC_CLK S-Video TV-Out Connector Adding and Replacing Parts...

  • Page 249: Ieee 1394 Connector

    S-Video Signal DLUMA-L DCRMA-L Composite Video Signal DCMPS-L IEEE 1394 Connector Signal TPB– TPB+ TPA– TPA+ Adding and Replacing Parts...

  • Page 250

    Adding and Replacing Parts...

  • Page 251: Dell™ Quickset

    • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows taskbar. The taskbar is located in the lower-right corner of your screen.

  • Page 252

    Dell™ QuickSet...

  • Page 253: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. ®...

  • Page 254: Travel Tips

    • Use the optional Dell™ carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food. NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on.

  • Page 255

    • Ensure that you have a charged battery available in case you are asked to turn on the computer. • Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing.

  • Page 256

    Traveling With Your Computer...

  • Page 257: Getting Help

    1 See "Troubleshooting" on page 139 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 139 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 262.

  • Page 258: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 260, and then see the contact information for your region or go to support.dell.com. DellConnect...

  • Page 259: Autotech Service

    "Contacting Dell" on page 263. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 260: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see the "Contacting Dell"...

  • Page 261

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 262). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.

  • Page 262

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 263: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 264

    Getting Help...

  • Page 265: Specifications

    Specifications NOTE: Your computer comes in different configurations. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 33. Processor ® Processor type Intel Core™ 2 Dual processor L1 cache 64 KB L2 cache 6 MB shared, 2 MB or 4 MB External bus frequency (front side 800 MHz bus)

  • Page 266

    (continued) ExpressCard Cards supported ExpressCard/34 (34 mm) and ExpressCard/54 (54 mm) ExpressCard connector size 26 pins Memory Memory module connector two user-accessible SODIMM connectors Memory module capacities 512 MB, 1 GB, and 2 GB Add-in flash memory card 1 GB, Type 1 Mini-Card support limited to Microsoft Vista Memory type 1.8 V SODIMM DDR-II...

  • Page 267

    Ports and Connectors Audio microphone-in connector, stereo headphones/speakers connector Mini-Card 2 type 111A Mini-Card slots IEEE 1394a 4-pin mini, nonpowered connector Modem RJ-11 port Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable; optional S-video to component video adapter cable) six 4-pin USB 2.0-compliant connectors Video...

  • Page 268

    (continued) Video video memory 256 MB, additional system memory will be used through TurboCache. LCD interface LVDS TV support NTSC or PAL in S-video and composite modes Audio Audio type High Definition Audio (HDA) codec Stereo conversion 24-bit (analog-to-digital and digital-to- analog) Interfaces: Internal...

  • Page 269

    (continued) Display Operating angle 0° (closed) to 180° Viewing angle (typical): Horizontal ±40° (WXGA+) ±60° (WUXGA) Vertical +15°/–30° (WXGA+) +40°/-50° (WUXGA) Pixel pitch: WXGA+ 0.255 mm (17-inch display) WUXGA 0.191 mm (17-inch display) Power consumption (panel with backlight) (typical): 7.54 W Controls brightness can be controlled through keyboard shortcuts...

  • Page 270

    (continued) Battery Height 21.5 mm (0.83 inches) Width 139.0 mm (5.47 inches) Weight 0.484 kg (9 cell) Voltage 10.8 VDC Charge time (approximate) Computer off 2 hours (at 100% in 2 hours) 1 hour (at 80% in 1 hour) Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive...

  • Page 271

    (continued) AC Adapter Height 36 mm (1.35 inches) Width 65 mm (2.39 inches) Depth 169.5 mm (6.04 inches) Weight (with cables) 0.76 kg (1.68 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 41.5 mm (1.6 inches)

  • Page 272

    (continued) Environmental Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Specifications...

  • Page 273: Appendix

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 274

    Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: •...

  • Page 275: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...

  • Page 276

    of native, uncompressed surround sound. ® Bluetooth wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other. boot sequence — Specifies the order of the devices from which the computer attempts to boot.

  • Page 277

    CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.

  • Page 278

    can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor.

  • Page 279

    ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.

  • Page 280

    FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit. fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. folder —...

  • Page 281

    the computer, the memory information that was saved to the hard drive is automatically restored. HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously.

  • Page 282

    ISP typically provides you with a software package, user name, and access phone numbers for a fee. Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits. KB — kilobyte — A unit of data that equals 1024 bytes but is often referred to as 1000 bytes.

  • Page 283

    memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.

  • Page 284

    ns — nanosecond — A measure of time that equals one billionth of a second. NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set.

  • Page 285

    compliant. POST — power-on self-test — Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up. processor —...

  • Page 286

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 287

    SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers. smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards.

  • Page 288

    TAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video. text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor.

  • Page 289

    controllers that supports resolutions up to 1600 x 1200. video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer. video memory —...

  • Page 290

    to provide Internet access. write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WWAN —...

  • Page 291

    Glossary...

  • Page 292

    Glossary...

This manual also for:

Precision py760

Comments to this Manuals

Symbols: 0
Latest comments: