Dell Precision M6300 User Manual page 150

A program is designed for an earlier Windows operating system
R P
U N T H E R O G R A M
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
1
Follow the instructions on the screen.
2
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
Click Start
1
version of Windows.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3
A solid blue screen appears
T
U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
Other software problems
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B
A C K U P Y O U R F I L E S I M M E D I A T E L Y
U -
S E A V I R U S S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
C D , DVD
S O R S
S
A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R
150
Troubleshooting
C
O M P A T I B I L I T Y
→ Control Panel→ Programs→ Use an older program with this
— If you are unable to get a response by pressing a key on
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I Z A R D
, ,
F L O P P Y D I S K S