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Dell Latitude E6430 ATG How-To Manual

Re-image “how-to” guide latitude e-family & mobile precision
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Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide
Dell
Business Client
Re-Image "How-To" Guide
Latitude E-Family & Mobile Precision
Revision 4.0
A04
rd
July 3
, 2012

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  Summary of Contents for Dell Latitude E6430 ATG

  • Page 1 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Dell Business Client Re-Image “How-To” Guide Latitude E-Family & Mobile Precision Revision 4.0 July 3 , 2012...
  • Page 2: Table Of Contents

    Control Point System Manager Features - Table B1 ........................ 41 Control Point Security Manager Features – Table B2 ......................42 Dell Data Protection | Access, DDPA – Table B3 ........................42 Control Point Connection Manager Features – Table B4 ..................... 43...
  • Page 3: Overview

    512e Advanced Format HDD (See appendix –B). Reinstalled images should be built from a clean hand installed OS load and following the steps in this guide. Dell does not recommend starting from an image built on previous generations of products or other computer systems.
  • Page 4: "How-To

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Note: Not all generation notebook computers can ship with below Microsoft operating systems.
  • Page 5: Latitude E-Family & Mobile Precision New Features & Image Impact

    Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell products. Images between 1 &...
  • Page 6 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Latitude E-Family & Mobile Precision 3 o Dell Data Protection | Encryption(DDPE) - & generation o Privacy Panel Latitude E-Family & o Touch Screen Digitizer - Four Fingers touch with Stylus support on Mobile Precision 3 g eneration.
  • Page 7: Latest Drivers / Applications And Utilities

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/...
  • Page 8: Installation Sequence

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance.
  • Page 9 Intel Chipset - Helps Windows control system board components and controllers. o Dell Desktop System Software - A compilation of critical Microsoft QFEs updates o Media Memory Card / SmartCard controller - Enables and enhances the Media Memory /...
  • Page 10  DCP – Ambient Light Sensor  Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under Microsoft Windows Vista only 2. Control Point Connection Manager 3. Control Point Security Manager (Requires Dell Control Point security driver pack) o Dell Feature Enhance Package (DFEP) - 2 &...
  • Page 11: Bios

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance and installation. These are as follows: Settings ...
  • Page 12 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide TPM Security: Note:  This setting is not available for Non-TPM configuration of 4 generations Latitude E-Family & Mobile Precision. These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 2.
  • Page 13: Recommended Drivers / Applications Installation Order

    Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section 2.6.2 Dell System Software for critical Microsoft QFEs o Dell recommends installing all of the latest available fixes specific to the systems generation Latitude E-Family & Mobile Precision, o For 1 &...
  • Page 14 If SATA configuration mode in the BIOS is set to either AHCI, IRRT, RAID On, or RAID, install the Dell IMSM / IRST driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “Serial ATA” section...
  • Page 15 Installing the Intel IMSM driver using the Floppy Drive  Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection. The IMSM / IRST driver must be on the root...
  • Page 16 Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only. Please refer to the section 2.6.6 Audio in this document. o The following table lists the various graphics solutions’ offerings on Dell Latitude E-Family & Mobile Precision products:...
  • Page 17 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Generation Generation Generation Generation Graphic Solution Intel GMA 4500MH Graphics Intel GMA Graphics Intel Media Adapter HD/HD 2000/300 0/4000 Quadro 160M Quadro FX 2700M / 3700M Quadro 3100M Quadro FX 880M &...
  • Page 18 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide FirePro M7740 FirePro M5950 Mobility Graphics with 1GB GDDR5 FirePro M7740 Quadro 3000M with 2GB GDDR5 w/Optimu Quadro 4000M with 2GB GDDR5 w/Optimu Quadro 5000M with 4GB GDDR5 w/Optimu FirePro M8900...
  • Page 19 2.6.8 Integrated Wired Network Controller (Ethernet) Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver recommended by Dell. Install the following Dell driver for network connectivity...
  • Page 20 Latitude E-Family & Mobile Precision o The driver will install the device driver for the security devices installed in the Dell E-Family notebook computer. In addition, it will install Microsoft Net framework 2.0 SP1 and any relevant Microsoft QFEs required allowing these security devices...
  • Page 21 Refer to Table B1 under Appendix-B for DCP System Manager features For Extended Battery Life feature (EBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver ( applies to Control Point System Manager 1.0 and 1.1 )
  • Page 22 & 4 2.6.10 Dell Feature Enhancement Pack – DFEP, generation E-Family & Mobile) o Dell Feature Enhancement Pack – DFEP is a Dell developed application providing a complete set of power management configuring and alerting capabilities  Support for hot keys and system events ...
  • Page 23 The following components should be installed in order:  Prerequisites Installer This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1 Both of these are required in order for Dell Data Protection | Access to work on Windows XP and Vista  Drivers Installer...
  • Page 24 Dell’s driver & downloads support web site (support.dell.com) under the “Network” section o Customers choosing to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet / Wireless should not install Control Point Connection Manager. If Control Point Connection Manager is installed, uninstall the existing Intel PROSet / Wireless or Dell Wireless WLAN entries in Add / Remove Programs (or Programs and Features) before installing this software.
  • Page 25 E-Family & Mobile Precision systems. To obtain broadband functionality, install the Broadband device driver applicable to the wireless WAN devices installed in the system, and to the service carrier you have a contract with available on Dell’s driver & downloads support web site (support.dell.com) under the “Communication” section o The Wireless 5600 EVDO-HSPA module( applies to 1 generation Latitude E-Family &...
  • Page 26 3 generation Latitude Touchpad driver is backword compatible on 2 generation Latitude systems o Dell Touchpad drivers are found under the “Input Device Drivers” section posted on Dell’s driver & downloads support web site (support.dell.com)
  • Page 27 2. Remotely repair systems even after operating system failures 3. Protect networks from incoming threats while easily keeping software up to date o Ensure that the following drivers provided by Dell are being installed prior to installing the AMT drivers: 1.
  • Page 28 Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section 2.6.20 Touch Screen Digitizer...
  • Page 29 In order to enable the Latitude ON / Precision ON button to hibernate Windows when switching to Latitude ON / Precision ON modes, Dell recommends installing the appropriate software. In order to determine the appropriate software to install, boot to the system BIOS and check the following: 1.
  • Page 30 HDD. 2. Install the Dell IMSM / IRST driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “SATA Drivers” section o Intel®...
  • Page 31 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide HDD + SSD Not supported Supported Supported HDD + mSATA Not supported Supported Supported SSD only Supported Supported Not supported (Note: SSD performance achieved without Smart Response) mSATA only Supported Supported...
  • Page 32 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix...
  • Page 33: Appendix A - .Net Requirements

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix A .NET Framework Requirements What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform.
  • Page 34: Appendix B - 512E / 4Kbe Hdd Re-Image Guidelines

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512-byte sector HDDs, the industry is moving towards the Advanced Format with 4KB sector HDDs.
  • Page 35 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which method of deployment will be used.
  • Page 36 Using Windows PE 3.1 1. Install/Upgrade Intel RST Storage driver to 9.6 or later (1) The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system under the SATA drivers section (2) Please refer to the Partition Alignment Tools - Section 3.4...
  • Page 37 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.3 Other Partition Alignment Requirements Environment Action IRRT / RAID 0,1 & 5 Configuration Use Alignment Tools to ensure Advanced Format drive partitions are properly aligned Data Protection / Encryption Use Alignment Tools to ensure Advanced Format drive partitions are properly aligned before encrypting the drive.
  • Page 38 DISKPART may be used to enable storage configuration or create a partition at an explicit disk offset from a script, a remote session, or another command prompt. Dell recommends using WinPE's (3.0 or greater) Diskpart.exe from Windows Vista or Windows 7 to create the partitions for Windows XP installation. This will create a partition that is Advanced Format aligned.
  • Page 39: Appendix C - Faqs

    5. Can I use WiMax and WiFi at the same time? a. No, the wireless adapter only supports one of them being active at one time 6. What is the Dell System Software utility and why do I need it?
  • Page 40 The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system. It is important to install this utility first after re-imaging your system. It is found under the System Utilities folder on the Dell Drivers and Download page 7.
  • Page 41: Appendix D - Tables

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix D Tables - Control Point System Manager Features - Table B1 Availablity of Feature DCP SM Availablity of Feature Availabilty of Feature when Dell provides Category Feature Release when DCP Installed?
  • Page 42: Control Point Security Manager Features - Table B2

    Yes - USH platforms only Yes - USH platforms only Bitlocker (Vista Only) DCP does not interact with Bitlocker v1.0 - Dell Data Protection | Access, DDPA – Table B3 Availablity of Feature Availabilty of Feature Release Availablity of Feature...
  • Page 43: Control Point Connection Manager Features - Table B4

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Connection Manager Features – Table B4 Availablity of Feature Release Availablity of Feature when Dell provides Availabilty of Feature Category Feature Version when DCP Installed? drivers/middleware, but No DCP...
  • Page 44: Appendix E - E-Docks

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix E E-Docks Dell E-Docks (E-Family Docking Stations) o Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. o To enhance Plug And Play performance E-Family products no longer require a docking profile Note : USB devices might be malfunction after docking/undocking.
  • Page 45 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide...
  • Page 46 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide...