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Microtek, FileScan, ScanWizard and contents. DocWizard are registered trademarks of Microtek or its affiliates; other trademarks or registered trademarks belong to their Warning original registered companies. No further notice will be given should there be updates This product may cause radio interference on specifications, software and hardware.
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Safety Instructions Please read the following instructions Services carefully before using your scanner; these When the scanner needs services, ・ instructions describe the correct ways to please switch off the scanner power use the scanner and its accessories to avoid and unplug the power cable of the damage to you or the machine due to scanner, then consult a qualified...
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Symbols used in this manual The following symbols are used in this Important manual to describe the processes, restrictions, operation precautions and This represents operation requirements and descriptions that should be followed for restrictions. Please read these items safety considerations. carefully to ensure normal operation of the device, and to avoid damaging the device.
Table of Contents Chapter 1 Before Use Important Safety Instructions ..............1-1 Installation Location................... 1-1 Power ......................1-1 Mobile High-Speed Scanner ..............1-2 Handling ..................... 1-2 Disposal ...................... 1-3 Chapter 2 Basic Operations Components and Functions ............... 2-1 Power ON Instructions ................2-3 Introduction to the Operation Panel ............
Chapter 1 Before Use Important Safety Instructions ..........1-1 Power ................... 1-1 Installation Location ............... 1-1 Mobile High-Speed Scanner ..........1-2 Handling ................. 1-2 Disposal .................. 1-3...
Installation Location Important Safety Instructions ・ Keep sufficient space around the high- To ensure the safe operation of this high-speed scanner, make sure to read the following safety speed scanner for operation, maintenance warnings and precautions. and ventilation use. ・ The performance of this high-speed scanner will be affected by its installation Power environment.
・ When using coiled extension cords, Mobile High-Speed Scanner please unwind all the power cables from the coil. Using power cables wound on ・ Pay extra attention when moving the high- the coil for extended periods of time may speed scanner. Avoid dropping the high- cause the power cable to overheat and speed scanner or causing severe injuries to result in fire.
Note ・ Do not install the high-speed scanner on ・ Do not spray water or flammable unsteady or inclined surfaces, or in areas substances (alcohol, paint thinners and with severe vibrations, as doing so will benzene, etc.) into the high-speed cause the high-speed scanner to drop and scanner, as doing so may cause fire or cause personal injuries or damage the...
Chapter 2 Basic Operations Components and Functions ........... 2-1 Power ON Instructions ............2-3 Introduction to the Operation Panel ........2-4 Indicator and Status Descriptions .......... 2-5 Document Feeding and Storing ..........2-5 Cleaning Paper Jams .............. 2-7...
Components and Functions This chapter introduces the names of components and the functions of the high-speed scanner Front Name Description Guide arm (left/right) Adjust the position of documents to suitable positions Paper feed mode toggle switch Slide the switch to toggle between “split” and “non- split”...
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Back Ventilation openings Ventilation openings to dissipate the heat inside the high-speed scanner USB Type-B port Power switch Scanner image data Used to control the transmission port, power supply of used to connect to the the scanner. PC to transmit image data.
(connect the data as shown in the figure cable for scanning). Load the paper flat, then open the scanning software Microtek DocWizard EX from the desktop. 10. After opening the software, perform settings on the software according to your needs; save the settings when complete, then choose “Scan >...
Introduction to the Operation Panel Operation Part Name Icon Description Method Press and hold Scanner On for 2 seconds Wake up the scanner from sleep Power Press and hold mode button for 0.2 seconds Press and hold Scanner Off at least 6 seconds The paper pickup structure is in “non-split”...
Indicator and Status Descriptions Icon LED indicator Status Description Green on Normal The scanner is in sleep status. Blue on Normal The scanner is ready to scan. (constant) The scanner is not connected to the Flashing blue Abnormal computer normally, and the scan function is unavailable Red on / The scanner is abnormal;...
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・ Please note that scanning the following types of documents may cause paper jams or malfunctions. To scan these types of documents, you can copy the documents first and then scan the copies. Wrinkled or creased documents Carbon paper Curly documents Papers with treated surfaces Paper that is extremely thin and Torn documents...
・ Align the document with the center of the feed tray by sliding the two guide arms toward the document if needed. Do not leave any gaps between the arms and the document. Cleaning Paper Jams If paper jams or other abnormal situations occur during the usage process of the scanner, please release the paper jam using the following steps Remove the remaining documents on the feed tray that have not been scanned yet.
Daily Maintenance and Cleaning ・ To maintain the scan quality, please clean the high-speed scanner regularly by following the descriptions below. Note ・ Do not clean the high-speed scanner with spray cleaners. Otherwise, it may wet this delicate machine and cause it to malfunction. ・...
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Cleaning the feed roller ・ After the machine has been used for a period of time, large amounts of dust and debris will accumulate on the surface of the feed roller; wipe off the debris and dust on its surface with a cloth that was soaked in water and wrung. Cleaning the glass surface of the scanner head ・...
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Top scanner cover part Top pickup roller (paper separation roller) Top ultrasonic detection board Top light pipe of the scan detection sensor Feed roller A Feed roller B Top scan head Lower body part Feed driven roller Bottom scan head Feed driven roller Bottom pickup roller (feed roller) Bottom ultrasonic detection board...
Pickup Roller Replacement When the roller shows signs of wear. The paper feed ability will decrease, and the chance of paper feed errors (such as paper jams) will increase. Roller replacement cycle The feed roller is a consumable, and needs to be replaced approximately every 150,000 pages fed.
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Open the top pickup roller cover. Remove the top pickup roller from the right side. Take out the new top pickup roller and install it into the machine according to the removal method (insert the left end first, and then snap in the right end), and cover the top pickup roller cover.
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Bottom pickup roller (feed roller) replacement Lift the paper feed tray in the direction shown in the figure to remove it. Open the bottom pickup roller cover in the direction of the arrow. Rotate the bottom pickup roller removal lock block upwards by 90°.
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Remove the bottom pickup roller from the right side of the machine. Take out the new bottom pickup roller and install it into the machine according to the removal method (insert the right end first, and then flip the bottom pickup roller removal lock block to the right side, insert the bottom pickup roller and rotate it 90°...
If the problems still cannot be solved after using the following methods, please Clear documents in the device and after-sales service staff of contact the the scattered documents from the Microtek. opened cover. Cover the scanner cover back. LED indication after troubleshooting: Constant blue light...
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Problem 3: Paper jam Software prompt: Paper jam LED indication for the abnormality: Constant red light Solution: Clear the remaining documents that have not yet been scanned from the paper tray structure. Open the scanner cover. Clear documents in the device and the scattered documents from the opened cover. Cover the scanner cover back.
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If this problem still cannot be solved after cleaning, it may be because the internal glass is scratched. Please contact the customer service center of Microtek Problem 3: Pages are missing from the scanning Solution: When the double-sheet detection function is not enabled, pages may be missing inadvertently from double-sheet feeds.
*1. Please subject to the official website for product information; no further notice will be given shall there be changes. For more product information, please visit the official website of MICROTEK. *2. To ensure normal operation of the scanner, please clean the scanner components...
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*3. The dimensions and weight are approximate values. *4. The 1039 mm long paper mode is recommended for use only with resolutions of 300 dpi and lower, and in grayscale mode.
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Technical Service The technical service department of Microtek provides complete technical services. Please have the following data prepared before you contact us: ・ Serial number of the scanner (located behind or under the body of the scanner). ・ Computer hardware information (such as your CPU type, RAM size, available hard drive space and graphics card, etc.).
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