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Microtek S8790 User Manual

A3 high-speed scanner
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A3 High-Speed
Scanner
S8790
User's Manual
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Summary of Contents for Microtek S8790

  • Page 1 A3 High-Speed Scanner S8790 User's Manual www.microtek.com...
  • Page 2 However, Microtek does not guarantee the accuracy of the contents in this manual and reserves the right to make changes to the contents without prior notice. Microtek is not responsible for typographical errors.

  • Page 3: Safety Precautions

    When the scanner is near the end of its life, increase the frequency of periodic inspections to ensure safety and reliability. • For proper disposal, follow local environmental regulations for the classification and disposal of the scanner, its accessories, and packing materials at the end of their lifespans. S8790 User's Manual...
  • Page 4 • For safety reasons, inspect the scanner before use and conduct regular inspections at least once a year. (Refer to the ”Care and Cleaning” and ”Maintenance” sections for instructions on inspection methods.) S8790 User's Manual S8790 User's Manual...

  • Page 5: Symbols Used In This Manual

    This represents operation requirements and restrictions. Please read these items carefully to ensure normal operation of the scanner, and to avoid damaging the scanner. Prompt This represents further descriptions of operations, or supplementary explanations for operation processes. It is strongly recommended that you read these annotations. S8790 User's Manual...

  • Page 6: Table Of Contents

    Cleaning Paper Jams ............... 23 Scanning Documents..............24 Scanner Operation Panel ............26 Scanner Operation Modes ..............27 Accessing Ready Mode .............. 27 Accessing Count Mode .............. 27 Accessing Function Mode ............28 Error Messages ................29 S8790 User's Manual S8790 User's Manual...
  • Page 7 Cleaning the Sensors, Rollers, and Glass Surfaces ......32 Maintenance ................34 Replacing the Separation Roller Assembly .......... 35 Replacing the Pickup and Feed Roller Module ........36 Troubleshooting ..............37 Appendix ................41 Product Specifications ..............41 Technical Service ................43 S8790 User's Manual...

  • Page 8: Important Safety Instructions

    Keep sufficient space around the scanner for operation, maintenance and ventilation use. • Avoid installing the scanner under direct sunlight exposure. If this is unavoidable, the scanner should be covered with curtains. • Avoid installing at locations where large amounts of dust accumulate. S8790 User's Manual S8790 User's Manual...

  • Page 9: Moving The Scanner

    Do not cut, damage or modify the power cable. Do not place heavy objects on the power cable and do not tug or bend the power cable excessively. • Do not connect the power cable with wet hands. • Do not connect the scanner to a multi-outlet power strip. S8790 User's Manual...
  • Page 10 Then, contact your local authorized dealer or customer service center to maintain the scanner. • Do not place the scanner in humid or dusty locations. Doing so will cause fire or electric shock. S8790 User's Manual S8790 User's Manual...

  • Page 11: Disposal

    Parts with labels may heat up, which may cause scalding if not operated carefully. To ensure safe operation, make sure to follow all safety precautions. Disposal • When disposing the scanner, make sure to follow related local laws and regulations, or consult the dealer who sold you the scanner S8790 User's Manual...

  • Page 12: About Your Scanner

    About Your Scanner The S8790 is an A3 scanner designed for high-performance document processing, making it perfect for large-scale digitization tasks. Capable of handling up to 200 sheets of A4 paper at a time, it delivers precise, clear scans with an optical resolution of 600 dpi. With a USB connection for fast data transfer and a scanning speed of 90 ppm/180 ipm, it significantly boosts productivity.

  • Page 13: System Requirements

    Scanner Management: Allows administrators to view scanner logs, check usage and status, and clear cache or roll counts. • Microtek DocWizard EX Software: DocWizard EX is an advanced document scanning software that offers a range of powerful features, including automatic document orientation, paper size detection, automatic cropping, black border removal, background removal and filling, automatic color detection, and bleed-through prevention.

  • Page 14: Scanner Views

    Guide Arm (left/right) Controls the scanner’s on/off. Power button Contains six buttons and an LCD panel, used to configure Control panel scanner settings directly. LCD panel Displays information related to current operations and any error messages. S8790 User's Manual S8790 User's Manual...

  • Page 15: Left/Rear View

    Allows heat to dissipate from inside the scanner. USB Type-B port Connects the USB cable to the computer. Power switch (I/O) the scanner's power supply. Controls Power connector Connects the scanner to the power adapter. USB Type-C port For manufacturer debugging use only. S8790 User's Manual...

  • Page 16: Setting Up The Scanner

    Open the scanner package and check the main components listed below to ensure you have received all the items required for installing the scanner. If any items are damaged or missing, please contact your product dealer or Microtek customer service center.

  • Page 17: Step 2: Installing The Software

    1. Visit the Microtek website at www.microtek.com. 2. Use the search function to find the product “S8790” and navigate to the “Downloads” page associated with this product. 3. Download the necessary drivers and software marked as “Yes” on the download list, based on your operating system.

  • Page 18: Step 3: Connecting The Scanner

    LCD screen activates. Once the LCD screen lights up, it will display the LCD screen ”MICROTEK” logo, followed by ”Ready”, indicating that the scanner is detected by your system and is ready for use. S8790 User's Manual...

  • Page 19: Basic Operations

    Document sizes that the scanner can scan range from business cards, and checks to A3 format. For the sizes and thicknesses of documents that can be fed into the scanner, please visit the official website of Microtek. Important The documents must meet the following standards in order to be scanned: •...
  • Page 20 Guide Arms. Exceeding this limit may cause paper jams during scanning. Small size limit mark Small Size Large size limit mark Large Size S8790 User's Manual S8790 User's Manual...

  • Page 21: Loading A Stack Of Documents

    4. Push the stack into the feeder until the edges touch the end of the tray. 5. If necessary, adjust the stack of document by sliding the two Guide Arms toward the edges of the stack to ensure it is centered in the tray. S8790 User's Manual...

  • Page 22: Extending The Tray For Longer Documents

    Extending the Output Tray Flip up the Output Tray Extender until it is fully open and lies flat to support longer documents as they exit from the output slot. S8790 User's Manual S8790 User's Manual...

  • Page 23: Cleaning Paper Jams

    Be careful not to trap your hands or fingers when lifting or lowering the upper unit of the scanner. • Do not forcefully remove jammed paper from the feed tray while the upper unit is closed. Doing so may damage the rollers and result in improper scanner functionality. S8790 User's Manual...

  • Page 24: Scanning Documents

    Load the documents to be scanned into the feed tray, as described in the “Loading a Stack of Documents” section of the manual. 2. Launch Software. Launch ”Microtek DocWizard EX” software by double-clicking its program icon on the desktop. 3. Select Scanner.
  • Page 25 Thumbnail area Preview area Status bar DocWizard EX Main Interface Scan Settings Interface (TWAIN Interface) S8790 User's Manual...

  • Page 26: Scanner Operation Panel

    Press to pause an ongoing page counting or scanning operation. START Press to begin the page counting process. RESET Press to reset the page or scan count to zero. SELECT ( ) Press to toggle through available functions and settings. S8790 User's Manual S8790 User's Manual...

  • Page 27: Scanner Operation Modes

    4. When finished, the LCD screen will display the total number of pages processed. 5. Press the RESET button to clear the count and reset to zero. Or, press the START button to add to the current count with a new stack. S8790 User's Manual...

  • Page 28: Accessing Function Mode

    Language Selects the display language for the LCD screen from English, Traditional Chinese, and Simplified Chinese. Power Off Turns the scanner off immediately. Return Exits Function mode and returns the scanner to Ready mode. S8790 User's Manual S8790 User's Manual...

  • Page 29: Error Messages

    Error Code: St001 Problem: The scanner detected stapled paper in the feed. Solution: Open the upper unit of the scanner and remove the paper with staples from the feed path. After removing the staples, reload the paper. S8790 User's Manual...
  • Page 30 Upgrade your computer to meet the following specifications at least: • Intel Core i3, Dual-core processor at 3.0 GHz • 4 GB RAM • Windows 64-bit d) Reduce the number of sheets loaded into the feed tray. S8790 User's Manual S8790 User's Manual...

  • Page 31: Care And Cleaning

    Clean the dust and debris on the feeder and inside the scanner regularly with compressed air (e.g., dust blower). After completing larger scanning operations, switch off the scanner and clean all the debris. S8790 User's Manual...

  • Page 32: Cleaning The Sensors, Rollers, And Glass Surfaces

    The dust and debris gathered on the sensors will cause documents to be identified incorrectly. Clean the sensor regularly using a dust blower so that dust and debris will not gather on the sensors. Upper inside of the scanner Lower inside of the scanner S8790 User's Manual S8790 User's Manual...
  • Page 33 After the scanner has been used for a period of time, smudges from documents may attach to the glass surface of the scan head, causing documents to have vertical lines. Please wipe off the smudges on the glass surface gently with a clean cloth. S8790 User's Manual...

  • Page 34: Maintenance

    The replacement roller kit includes both the Pickup and Feed roller module, as well as the Separation roller assembly. Contact your local authorized dealer or Microtek customer service center to purchase a new one for replacement. S8790 User's Manual S8790 User's Manual...

  • Page 35: Replacing The Separation Roller Assembly

    After done, place the roller cover back until it clicks into place. Note Please ensure that you fully understand the content of this instruction before proceeding with the roller replacement. S8790 User's Manual...

  • Page 36: Replacing The Pickup And Feed Roller Module

    After done, push the cover back until it clicks into place. Note Please ensure that you fully understand the content of this instruction before proceeding with the roller replacement. S8790 User's Manual S8790 User's Manual...

  • Page 37: Troubleshooting

    ”Unable to recognize the scanner” for a solution. 2) In the open software interface, go to ”Scan > Select device source”. From the pop-up window, select the correct scanner device to locate the your scanner. S8790 User's Manual...
  • Page 38 (High, Mid, and Weak) based on the actual situation. • Set the paper separation strength to ”Weak” if frequent paper pickup failures occur. • Set the paper separation strength to ”High” if double or multiple page pickups happen often. S8790 User's Manual S8790 User's Manual...
  • Page 39 6) If the scanner is connected to the computer via a USB hub that is not compatible with USB 2.0, remove the hub and connect the scanner directly to the computer. S8790 User's Manual...
  • Page 40 1) If counting is in progress, wait for it to finish, then exit Count mode before attempting to scan again. 2) If counting is not in progress, check whether the scanner has not exited the previous counting session. If so, exit Count mode before starting a new scan. S8790 User's Manual S8790 User's Manual...

  • Page 41: Appendix

    Windows 7/ 8/ 10/ 11 (32-bit/64-bit) NOTE: Please subject to the official website for product information; no further notice will be given shall there be changes. For more product information, please visit the official website of Microtek. S8790 User's Manual...
  • Page 42 To ensure the scanner operates normally, please clean the scanner components regularly. The frequency of cleaning may vary depending on the types of documents scanned. The dimensions and weight are approximate values. S8790 User's Manual S8790 User's Manual...

  • Page 43: Technical Service

    The version of the scanner driver you are using. Contact us through any of the following methods: • Online Form: Fill out the online contact form official website of Microtek, and we will get back to you as soon as possible. •...