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Summary of Contents for Synway SMG-D Series
- Page 1 Synway SMG-D Series Analog Gateway SMG1004D SMG1008D SMG1016D SMG1032D Analog Gateway Version 2.0.0 Synway Information Engineering Co., Ltd www.synway.net...
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Page 2: Table Of Contents
Cue Tone ........................29 3.5.12 Color Ring ........................ 30 3.5.13 QoS .......................... 30 3.5.14 Action URL ....................... 31 3.5.15 CDR Query ....................... 31 3.5.16 AMD .......................... 31 3.5.17 VPN .......................... 32 SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page i... - Page 3 3.10.18 Change Password ....................57 3.10.19 Restart ........................57 Appendix A Technical Specifications ..........58 Appendix B Troubleshooting ............. 59 Appendix C About VPN ..............61 Appendix D Technical/sales Support ..........65 SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page ii...
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Page 4: Copyright Declaration
Synway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors. Moreover, Synway assumes no responsibility in obtaining permission and authorization of any third party patent, copyright or product involved in relation to the use of this document. -
Page 5: Revision History
Initial publication Version 1.7.1 2017-05 New revision Version 1.7.6 2018-01 New revision Version 2.0.0 2019-04 New revision Note: Please visit our website http://www.synway.net to obtain the latest version of this document. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page iv... -
Page 6: Chapter 1 Product Introduction
Chapter 1 Product Introduction Thank you for choosing Synway SMG-D Series Analog Gateway! The Synway SMG-D series analog gateway products (hereinafter referred to as „SMG-D analog gateway‟) are mainly used for connecting traditional phone sets, fax machines and PBXes with the IP telephony network or IP PBX. - Page 7 Preemptive Answer can press the preemptive answer keyboard shortcut to transfer the call from the ringing channel to the current channel. The gateway can register to Synway DCMS and accept the management of the Centralized Manage platform. Signaling & Protocol...
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Page 8: Hardware Description
FXS and FXO interfaces must be multiples of 2. The SMG-8D analog gateway adopts an external 12V power supply. See below for product appearance. Figure 1-2 O-port Product Front View Figure 1-3 S-port Product Front View SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 3... - Page 9 Indicates the running status. For more details, refer to Alarm Info. Alarm Indicator Alarms the device malfunction. For more details, refer to Alarm Info. Link Indicator The green LED, indicating the network connection status. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 4...
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Page 10: Alarm Info
During runtime, if the alarm indicator lights up or flashes, it indicates that the device goes abnormal. If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Go to Appendix D Technical/sales Support to find the contact way. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 5... -
Page 11: Chapter 2 Quick Guide
Note: For your easy understanding and manipulation, all examples given in this step do not involve registration, that is, SIP initiates calls in a point-to-point mode. Situation 1: Call from a station to another (TelTel) SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 6... - Page 12 Example: Provided the IP address of the IP phone which initiates the call is 192.168.0.111. Set Index to 63, Destination Port Group to 1, fill in Description with test, configure Source SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 7...
- Page 13 Hang up to go back to the ringing state; then pick up the call again to recover the talk with Remote A. Perform the hook-flash operation again without hanging up the call to recover the talk SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 8...
- Page 14 If you cannot figure out and solve the problem by yourself, please contact our technicians for help. Otherwise it may lead to a drop in performance or unexpected errors. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 9...
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Page 15: Chapter 3 Web Configuration
The gateway only serves one user, whose original username and password are both „admin‟. You can change the username and the password via „System Tools Change Password‟ on the WEB interface. For detailed instructions, refer to Change Password. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 10... -
Page 16: Operation Info
Line voltage on the channel, calculated by volt (V). Displays the channel state in real time. You can move the mouse onto the channel State state icon for detailed state information. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 11... -
Page 17: Call Count
Number of calls which fail to establish because the gateway has no idle resources. Unknown Failure Total number of calls which fail due to unknown reasons. Port FXO port number. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 12... -
Page 18: Sip Message Count
Station is to set the basic information of the SIP station, SIP Server is to set the basic information of the SIP server, NAT Setting is used to configure the parameters for NAT, and Media Settings SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 13... -
Page 19: Sip
If the SIP registration fails, the SIP signaling port N will switch to N+1 for a new registration. SIP Registration It will continue until the registration succeeds. The default value is disabled. Failed SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 14... -
Page 20: Sip Compatibility
SIP Incoming Call stage dialing operation. By default this feature is disabled. Maximum Wait Answer Sets the maximum time for the SIP channel to wait for the answer from the SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 15... - Page 21 PSTN. Sets how soon after finishing a dial will the FXO port hangs up the call, FXO Hangup Time calculated by second, with the default value of 7. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 16...
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Page 22: Sip Station
Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected. To clear all SIP stations at a time, click the Clear All button in Figure 3-3. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 17... -
Page 23: Sip Server
Detected NAT (Network Address Translation) type. The gateway will return the NAT NAT Type type automatically in case STUN Server is enabled. It includes 9 types: unknown; no NAT; ConeNat; RestrictedNat; PortRestrictedNat; Symmetric NAT; Symmetric SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 18... -
Page 24: Media
Range of value: 20~280, calculated by ms, with the default value of 100. Note: This is only valid if the Jitter Mode is set to Static Mode. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 19... -
Page 25: Advanced Settings
Sets the signal sending energy, with the value range of -35-15 in decibels, and the Tone Energy default value is -11. Sets whether to enable the hook-flash detection feature or not, with the default Hook-flash Detection setting of being disabled. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 20... - Page 26 If a dialog box pops up after you save your settings asking you to restart the system, do it immediately to apply the changes. Refer to Restart for detailed instructions. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 21...
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Page 27: Fxo
60. Communication Automatically routes a call to the proper port according to the configuration in case without Network of network failure or call timeout. The default value is disabled. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 22... -
Page 28: Tone Detector
Refer to Restart for detailed instructions. 3.5.3 Tone Detector On the Tone Parameters setting interface, at most ten pieces of tone parameters are allowed to SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 23... -
Page 29: Tone Generator
The value range is 0~24, in decibel, and the default value is High-freq Minimum Duration Set the minimum duration at ON for the DTMF signal. Range of value: 10～2000, at ON calculated by ms. The default value is 28. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 24... -
Page 30: Ringing Scheme
ON and OFF cannot be greater than 16000ms, and N - the last duration at OFF cannot be less than 1800ms if the item “Occasion to Send FSK CallerID” is set to After the first ring. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 25... -
Page 31: Fax
To perform a multi-party conferencing, you should first go to „Advanced‟ ->„FXS‟ to enable the Hook-flash Detection feature. Then refer to the following example to enter the conference: 8001 dials 8002 and 8002 answers; SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 26... -
Page 32: Dialing Rule
Dialing Rule each dialing rule is 127 characters. See below for the meaning of each character in the dialing rule. The gateway will do instant matching for your dialing number based SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 27... - Page 33 15, 17 or 18 Any 8-digit number starting with 2, 3, 5, 6 [2-3,5-7]xxxxxxx or 7 Any 8-digit number starting with 81, 82, 8[1-9]xxxxxx 83, 84, 85, 86, 87, 88 or 89 SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 28...
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Page 34: Dialing Timeout
3.5.11 Cue Tone The table below explains the items on the Cue Tone interface. Item Description Upload a file of cue Uploads a user-defined cue tone file to the gateway. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 29... -
Page 35: Color Ring
The table below explains the items shown on the interface. Item Description Sets whether to enable the OoS differentiated services. By default, it is disabled. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 30... -
Page 36: Action Url
Silence Overtime after Judges if the silence after tone or color ring lasts overtime or not, calculated by Tone or Color Ring ms, with the default value of 15000. Being Detected SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 31... -
Page 37: Vpn
OPENVPN directly, not requiring extra VPN client, which simplifies the network deployment. Meanwhile, the design of both SIP signaling messages and voice streams transporting via VPN avoids possible problems induced by the SIP protocol in passing through the firewall and NAT. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 32... -
Page 38: Area Selection
When Australia is selected, the gateway will automatically set such Area Parameters parameters as tone, ringing, feed, impedance to those applicable for Australia. You are required to upload the VPN certificate after enabling the VPN feature. See Figure 3-10. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 33... -
Page 39: User Management
The table below explains the configuration items on the FXS modification interface. Item Description Port Serial number of the FXS port on the device. Type Type of the port on the device (FXS). This item is not configurable. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 34... - Page 40 FXS port will forward incoming IP calls according to FWD Type. Note: To Call Forward enable this feature, do not put the FXS port into a port group with other ports. The default setting is disabled. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 35...
- Page 41 FXS batch modification interface are the same as those on the FXS modification interface. Some configuration items on this interface are the same as those on the FXS Modification Interface. The others are described in the table below. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 36...
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Page 42: Fxo
Registration password of the port. To register a port to the SIP server, both items Password SIP Account and Password must be filled in. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 37... - Page 43 FXO Batch Modification interface are the same as those on the FXO Modification interface. Some configuration items on this interface are the same as those on the FXO Modification Interface. The others are described in the table below. Item Description SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 38...
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Page 44: Fxo Port Timer
72s, thus, the gateway will consider the call time as 90s. Time Limit on a Sets whether to enable the time limit on a single call. Single Call Max Call Time Sets the maximum time length of a call. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 39... -
Page 45: Fxo List Timer
Note that a port which has been occupied by one port group cannot be chosen by others. The table below explains the items on the interface. Item Description SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 40... - Page 46 Registration status of the port group. When Register Port Group is set to No, the Register Status value of this item is Unregistered; when Register Port Group is set to Yes, the value of this item may be Failed or Registered. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 41...
- Page 47 All selected ports for a port group will be displayed in the Ports column in Figure 3-11. Note: When a port group contains multiple ports, the automatic call forward feature is invalid. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 42...
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Page 48: Advanced Fxo Settings
After configuration, click Save to save the settings into the gateway or click Reset to reset the settings. 3.8 Route Settings Route Settings is used to specify the routing rules for calls on two directions: IPTel and TelIP. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 43... -
Page 49: Routing Parameters
057[1-3,6] represents the string 0571, 0572, 0573 or 0576. Also these items can be set to “*” which indicates any string. These two configuration items together with Source IP specify a routing rule for calls. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 44... -
Page 50: Tel To Ip
The exact meaning of each element of the rule is described on the page. 3.8.3 Tel to IP Figure 3-14 TelIP Routing Rule Configuration Interface (Standard) See Figure 3-14 for the TelIP routing rule configuration interface. By default, there is no SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 45... - Page 51 Uncheck All means to cancel all selections on the current page; Inverse means to uncheck the selected items and check the unselected. To clear all routing rules at a time, click the Clear All button in Figure 3-15. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 46...
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Page 52: Number Manipulation
These two configuration items together with Call Initiator specify a number manipulation rule for calls. Note: “[*]” represents DTFM symbol *, while “*” represents any string. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 47... -
Page 53: Ip To Tel Calleeid
Description More information about each number manipulation rule, with the default value of SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 48... -
Page 54: Tel To Ip Calleeid
CallerID; only the number to be manipulated changes from CallerID to CalleeID. The configuration items on TelIP CalleeID manipulation interface are the same as those on Tel IP CallerID SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 49... -
Page 55: System Tools
Configurations about the gateway server, such as route rules, number manipulation and so on, are included in SMGConfig.ini; configurations about the board are included in ShConfig.ini. You can modify these SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 50... -
Page 56: Network
After a successful uploading of the file, the gateway will start to upgrade the system. See Figure 3-18 and you can learn the detailed upgrading information from the upgrade information box at the bottom. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 51... -
Page 57: Signaling Capture
IP channels, and Call from Port displays the call log information generated on the port you select. All the SIP related information will be displayed in SIP Log. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 52... -
Page 58: Operation Log
It is calculated by s, with the value range of 20~120s and the default value of 60s. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 53... -
Page 59: Certificate Management
Go to the Centralized Manage Setting interface. The gateway can register to a centralized management platform and accept the management of the platform. The table below explains the items on the interface. Item Description SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 54... - Page 60 Server Address Note: To configure the domain name, the DNS should be already configured and the corresponding domain name must be analyzable. The name used to register the gateway to Synway DCMS, valid only when DCMS is Company Name selected.
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Page 61: Access Control
On the Ping test interface, a Ping test can be initiated from the gateway on a designated IP address to check the connection status between them. The table below explains the configuration items on the interface. Item Description SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 56... -
Page 62: Dns Test
Restart to restart the whole gateway system. A dump file will be generated each time you restart the system. Click Download and you can download it to help troubleshoot issues. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 57... -
Page 63: Appendix A Technical Specifications
Telephone line impedance: Compliant with the national standard impedance for three-component Meet YD-T 993-2006 lightning protection technical network requirements and test methods for telecommunication terminal equipment Console Port Amount: 1 (RS-232) SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 58... -
Page 64: Appendix B Troubleshooting
Q4. In what cases can I conclude that the SMG-D gateway is abnormal and turn to Synway’s technicians for help? During runtime, the run indicator does not flash or the alarm indicator lights up or flashes, SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 59... - Page 65 It will automatically route a call to the FXO port in case of network failure or call timeout. Refer to in this chapter for detailed information. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 60...
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Page 66: Appendix C About Vpn
Step 2: Select a certificate from the client, that is, a configuration file with the suffix of .conf, and then click the „Upload‟ button. The following dialog will appear. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 61... - Page 67 (Note: Use the Izo compression which is consistent with the server.) verb 3 ;tls-client ;tls-auth ta.key 1 (Note: It is used to enable the feature of TLS encryption, and should be SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 62...
- Page 68 Make sure the server is OK and the configuration file is ready before opening the VPN feature. The system time of the analog gateway must be consistent with that of the server, or the connection may sometimes fails. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 63...
- Page 69 Synway Information Engineering Co., Ltd After enabling the VPN feature successfully, you can use the virtual IP of the gateway to make calls in both directions IP-->tel and tel-->IP. SMG-D Series Analog Gateway User Manual (Version 2.0.0) Page 64...
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Page 70: Appendix D Technical/Sales Support
Synway Information Engineering Co., Ltd Appendix D Technical/sales Support Thank you for choosing Synway. Please contact us should you have any inquiry regarding our products. We shall do our best to help you. Headquarters Synway Information Engineering Co., Ltd http://www.synway.net/ 9F, Building 1, Joinhands Science Park, No.4028, Nanhuan Road,...
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