Technical Support; Dascom Partner Network; More Information - Dascom DC-240 User Manual

Dascom DC-240

5.4 Technical support

If you have trouble configuring and using a printer, read this manual carefully.
If you still can't solve the problem, you can get detailed information and help via the DASCOM
partner network.
5.4.1

DASCOM partner network

If you have any problem can't be solved, please contact the DASCOM dealer. If you don't know
any DASCOM dealer, please visit
DASCOM will inform you of the detailed contact of your local DASCOM dealer .When you call the
DASCOM dealer, you must provide the following information:
○ 1 The printer model and serial number.
○ 2 The current configuration and operating system.
○ 3 A description of what happened.
○ 4 A description of the steps taken to address this problem.
In addition, to help answer your questions around the clock, WWW.DASCOM.COM provides a
variety of explanations for the daily use of printers.
5.4.2

More information

If additional technical assistance is required, you can visit DASCOM website
WWW.DASCOM.COM, and find information about the use and troubleshooting of DASCOM
printers in the driver and support section.
You can download the latest version of firmware, print driver and use manual, DASCOM printer
usage and maintenance related video, and FAQ (FAQ) section.
WWW.DASCOM.COM
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to tell us your problems.
User Guide V1.0