5
Troubleshooting
■ Troubleshooting for the Terminal mode operation
The following chart is designed to help you correct problems which are not equipment malfunctions.
If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom
Dealer or Service Center.
MESSAGE
After your call, the repeater
does not return a status reply.
After your call, the repeater
replies "UR?," Your own call
sign (MY) and ID suffix "G."
After your call, the repeater
replies "RX" or "RPT?" and
Your own call sign (MY) and
ID suffix "G."
After your call, the repeater
replies 'RPT?' and call sign of
the destination repeater.
"L" appears on the LCD.
You can transmit, but cannot
receive from the destination
repeater.
* See ID-31A PLUS/ID-31E PLUS Basic manual Section 11, ID-51A (PLUS2)/ID-51E (PLUS2) Basic manual
Section 2, or ID-52A/ID-52E/ID-50A/ID-50E/ID-52A PLUS/ID-52E PLUS Basic manual D-STAR GUIDE.
POSSIBLE CAUSE
• Transceiver connection is
wrong.
• You did not click (touch)
<Start>
in the RS-MS3W
or RS-MS3A.
• "Allowed Callsign" is set to
"Enable" in the RS-MS3W or
RS-MS3A.
• The call was successfully
sent, but no station
immediately replied.
• The destination network is
down.
• Your call sign (MY) has not
been registered at a gateway
server.
• The Terminal/AP call sign
that is set in the RS-MS3A
or RS-MS3W has not been
registered to the RS-RP3C as
the access point.
• Destination station's call sign
(UR) has not been registered
to the gateway server, or
the registered contents do
not match your transceiver's
setting.
• The repeater cannot connect
to the destination repeater.
• The repeater is busy.
• While receiving through
the Internet, some packets
may be lost due to network
error (poor data throughput
performance).
• A Global IP address is not
used.
• The router or mobile
router's port is not correctly
forwarded.
• The firewall is blocking the
necessary port.
SOLUTION
• Check the connection
between the transceiver and
the Windows device, or the
transceiver and the Android
device.
• Click (touch) <Start>
RS-MS3W or RS-MS3A.
• Set "Disable" to "Allowed
Callsign" in the RS-MS3W or
RS-MS3A.
• Wait for a while, and try
again.
• Wait for the destination
network to be restored.
• Register your call sign (MY)
at a gateway server.
• Register the Terminal/AP
call sign that is set in the
RS-MS3A or RS-MS3W to
the RS-RP3C as the access
point.
• Check the destination
station's register information.
• Wait for a while, and try
again.
• Wait for a while, and try again.
L When the transceiver receives
corrupted data, and misidentifies
it is as Packet Loss, "L" is
displayed.
• Check the Internet connection
and use a Global IP address.
• If the Global IP address
cannot be used, set "UDP
Hole Punch" to "ON" in the
RS-MS3W or RS-MS3A.
• Forward the router or mobile
router's correct port.
• Check your firewall settings.
32
REFERENCE
–
in the
RS-MS3W,
RS-MS3A's
instruction
manual
–
–
Basic manual*
p. 5
–
–
pp. 7 ~ 11
p. 8
pp. 7 ~ 11
p. 12
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