Troubleshooting; Specifications - Reolink CX410W Quick Start Manual

Troubleshooting

Camera is not Powering on
If you find your camera is not powering on, try the following solutions:
• Please check whether the outlet is working properly or not. Try to
plug the camera into a different outlet and see if it works.
• Please check whether the DC adapter is working or not. If you have
another 12V DC power adapter which is working, please use another
power adapter and see if it works.
If these won't work, contact Reolink Support https://support.reolink.com/.
Infrared LEDs Stop Working
If the Infrared LEDs of your camera stop working, please try the
following solutions:
• Enable infrared lights on Device Settings page via Reolink App/Client.
• Check if the Day/Night mode is enabled and set up auto infrared lights
at night on Live View page via Reolink App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out the infrared light
settings again.
If these won't work, contact Reolink Support https://support.reolink.com/.
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Failed to Upgrade the Firmware
If you fail to upgrade the firmware for the camera, try the following
solutions:
• Check out the current camera firmware and see if it is the latest one.
• Make sure that you download the correct firmware from Download
Center.
• Make sure that your PC is working on a stable network.
If these won't work, contact Reolink Support https://support.reolink.com/.

Specifications

General
Operating Temperature:
-10°C to 55°C (14°F to 131°F)
Operating Humidity: 10%-90%
Size: Φ67 x 187mm
Weight: 485.7g
For more Specifications, visit https://reolink.com/.
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