Reolink B800, D800, B400, D400 - Add-on Camera Manual
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What's in the Box
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NOTE: Camera and accessories vary with different camera models that you purchase.
Unit Introduction
![Reolink - B800 - Unit Introduction - Part 1 Unit Introduction - Part 1]()
![Reolink - B800 - Unit Introduction - Part 2 Unit Introduction - Part 2]()
![Reolink - B800 - Unit Introduction - Part 3 Unit Introduction - Part 3]()
NOTE:
- Different types of cameras are introduced in this section. Please check out the camera included in the package and check out the details from the correpsonding introduction above.
- The actual appearance and components may vary with different model of product.
Set Up the Device
- Plug the camera into the POE port of the Reolink POE NVR by an Ethernert cable as shown below.
![Reolink - B800 - Set Up the Device - Connections Set Up the Device - Connections]()
- Set up the camera via NVR platform. Click on the live view screen and go to setup menu to configure the camera.
NOTE: The add-on camera can ONLY work with Reolink POE NVR. It is not standalone camera and it cannot work with other third-party software.
Troubleshooting
Unit is not Powering on
If your camera is not powering on, please try the following solutions:
- Plug the camera into another POE port on the NVR.
- Try with another Ethernet cable.
- If you have a 12V power adapter, power up the camera with the power adapter.
If these won't work, please contact Reolink Support https://support.reolink.com/.
Device Video Loss on Reolink PoE NVR
If there is video loss on Reolink PoE NVR, please try the following solutions:
- Please login to the NVR and go to Menu -> IP Channel to check if thecamera is assigned a specific channel number and check the status of the channel that doesn't show.
- If the camera has the channel number and the channel status shows Incorrect Password, you may drag bottom slider to the right and enter the camera password again. Next, click Apply to save the change. If the status shows Offline, try to connect the camera to other ports on the Reolink NVR or try with another Ethernet cable.
- Please check if the camera is powered on. Reset the camera and cover the daylight sensor on the camera lens or turn off the lights for a few seconds to see if the infrared LEDs will turn on.
If these won't work, please contact Reolink Support https://support.reolink.com/.
Failed to Upgrade Firmware
If you fail to upgrade firmware for the camera, please try the following solutions:
- Confirm the current firmware version to see if it is the latest one.
- Make sure that you download the correct firmware from downloadcenter.
- Make sure the network of your computer is stable.
If these won't work, please contact Reolink Support https://support.reolink.com/.
Specifications
Hardware Features
Night Vision: 30 meters (100ft)
Day/Night Mode: Auto switchover
General
Operating Temperature: -10°C to 55°C (14°F to 131°F)
Operating Humidity: 10%-90% Weather Resistance: IP66
For more specifications, visit https://reolink.com.
Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance-notice/.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/30/EU.
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Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Reolink B800, D800, B400, D400 - Add-on Camera Manual
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