Reolink C2 User Manual

Reolink C2 User Manual

1440p wireless pan/tilt network camera
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Summary of Contents for Reolink C2

  • Page 3 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
  • Page 5 Content Chapter 1 General Introduction of the camera 1.1 Physical Appearance 1.2 Product Feature Chapter 2 Install Reolink Client software 2.1 Connection Diagram 2.2 Requirement for computer 2.3 Installing process Chapter 3 Overview of client software 3.1 Live View 3.1.1 General Introduction of the icons 3.1.2 Zoom in/out the Image and Auto Focus...
  • Page 6 DDNS Setup NTP Setup Email Setup FTP Setup Port Settings 4.3.3 Network Status 4.3.4 Wi-Fi Settings How to connect to a wireless network 4.4 Device Settings > Alarm 4.4.1 Motion > Sensitivity How to minimize the amount of noise in your images 4.4.2 Motion >...
  • Page 7: Chapter 1 General Introduction Of The Camera

    Chapter 1 General Introduction of the camera 1.1 Physical Appearance...
  • Page 8: Product Feature

    1.2 Product Feature Model Hardware Image Sensor 1/3" CMOS Sensor Features Display Resolution 2560 x 1440 (4 Megapixel) Lens f=2.8-8mm Autofocus, F=1.6, With IRCUT Angle of View Horizontal: 48° ~ 92° Vertical: 27° ~ 50° Pan/Tilt Angle Horizontal: 355° Vertical: 105° Minimum Illumination 0 Lux (With IR Illuminator) IR Distance...
  • Page 9: Chapter 2 Install Reolink Client Software

    1. Connect the camera to the LAN port on the router by an Ethernet cable, otherwise, Reolink client software will not be able to find the camera. 2. Make sure the camera and your computer are connected to the same router.
  • Page 10: Requirement For Computer

    Step 1​ : Insert the included CD into your computer, locate the file called Reolink and run this file. Step 2​ : You may be asked by UAC (User Account Control) to allow Reolink to “make changes” to your system. Select ​ A llow​ or ​ C ontinue​ .
  • Page 11: Chapter 3 Overview Of Client Software

    Chapter 3 Overview of client software After the Client software is successfully installed on your computer, you can use it to manage your camera. Double click on the icon to launch the client software on your computer. 3.1 Live View Live view is the default mode.
  • Page 12: Zoom In/Out The Image And Auto Focus

    3. Device List​ : Lists the cameras Reolink client has detected and added on your network, users can configure the camera, for detailed configuration, please refer to ​ c hapter 4​ 4. PTZ​ : Set the Pan/Tilt/Zoom Parameters. For detailed configuration, please refer to ​...
  • Page 13: Pan/Tilt, Preset And Cruise Path

    ➢ Digital Zoom​ : Click the button on the live view window to enter digital zoom page. : Choose the zoom region : Zoom in : Zoom out : restore zoom back to default setting : Exit Digital zoom ​ A uto Focus​ : hold the button to focus backward and ➢...
  • Page 14: How To Set Preset

    : Call, click this button, the camera will turn to the preset position you have chosen. How to set preset 1. Click the directional arrows on the pan/tilt wheel to turn the camera lens. 2. when it points to the position you prefer, choose Preset 1(highlighted in yellow color), then click the button to record the preset position, Enable status will become Set.
  • Page 15: Local Settings

    3. Choose the ​ P reset you have set, input ​ C ruise Time (how long it will stay when the camera moves to a preset point, unit: second) and ​ C ruising Speed​ . 4. Configure other ​ C ruise Point ​ a ccording to your need. 5.
  • Page 16: Local Settings > Record Settings

    ➢ Modify Password​ : Change the password to login the Reolink client software. There is no password by default. ➢ Auto Login​ : whether permission to login the Reolink will be asked or not when launching the client software. It is suggested to check it as default.
  • Page 17: Local Settings > Transcode

    select a large area, click the schedule type to select it, then press the left-click button on the mouse and move it to select a period of time. Normal​ : it means the camera will constantly record during this time. Motion​...
  • Page 18: How To Transcode The Video File

    How to transcode the video file 1. Click ​ B rowse​ to select the save path for the transcoded file. 2. Click ​ A dd​ to add the file which you want to transcode to AVI format. 3. Choose the file, then click ​ T ranscode​ , it will show ​ S tart​ or ​ F inish​ under ​ S tatus​ . Remove​...
  • Page 19: Remote Playback

    ➢ Click the button to choose a file saved on your computer to play. The video recorded by the camera has a default path which can be found under Local​ ​ S ettings​ > ​ G eneral​ . ➢ Click the button to remove the selected file from the list.
  • Page 20: How To Play Back The Video

    ● : Click to download the video file from SD card. ● : Click to cut some specific parts of the video and download it. ● : Click to take a snap shot. How to play back the video 1. Click on the camera whose video you want to check under Device List. 2.
  • Page 21: How To Download Some Specific Parts Of The Video

    How to download some specific parts of the video 1. Click the button. 2. Drag the scissors to choose the start time and end time of the video clip you would like. indicates the start time and end time of the selected video.
  • Page 22: Chapter 4 Camera Configuration

    Chapter 4 Camera Configuration Under the camera listed in Camera List, you can refresh the camera, start or stop live view and configure device settings, edit or delete device. This chapter will mainly introduce how to configure Device Settings. ➢ State​ : It shows the current status of the camera, whether it is login success or login failed.
  • Page 23: Device Settings > Display

    4.1 Device Settings > Display Click ​ O SD under ​ D isplay​ , users can modify the display info of the camera on this page. ➢ Camera Name​ : Enable or Disable channel name, you may also rename the camera here.
  • Page 24: Device Settings > Recording

    How to set up Mask 1. Check the box ​ P rivacy Mask​ to enable it, then click ​ S etup​ . 2. Move the cursor to where you want to cover with a mask, press the left-click button on the mouse and move it to select the area. Click ​ C lear to cancel the area you just selected.
  • Page 25: Recording > Option

    ➢ Stream Type​ : choose the stream type you want to edit. ● Clear(Main-Stream)​ : the video feed that the Camera will record and display. This is the higher-quality stream. ● Fluent(Sub-Stream)​ : the video stream that the Camera will send to remote devices via a network or the Internet.
  • Page 26: Recording > Schedule

    ➢ Overwrite​ : Enable or Disable the camera to record over the oldest files on your SD card when it is full. ➢ Pre-record​ : Enable or Disable the camera to record for 5-8 seconds before an event occurs. ➢ Post-record​ : How long after an event occurs that the camera will continue to record.
  • Page 27: Device Settings > Network

    ➢ Motion​ : SD card will start to record when motion is detected during this time. ➢ None​ : SD card will not record even when motion is detected during this time. Note​ : ● This option will only be available when SD card has been inserted. ●...
  • Page 28 ➢ Network Access​ : select how you want the camera to get an IP address. ○ DHCP​ : Select this option when a DHCP server is installed on the network, an IP address will be automatically issued. This is the default way of the camera.
  • Page 29: Network Advanced

    4.3.2 Network Advanced ➢ DDNS​ : Configure the Camera to automatically update a dynamic DNS service. If you want to remotely access the Camera via the Internet, you’ll probably need to configure a DDNS account. For detailed setup, please refer to ​ D DNS Setup​...
  • Page 30 Check the box to enable DDNS. ➢ DDNS Server Type​ : Choose the DDNS server, the camera current supports NO-IP and DynDNS. ➢ Server Domain Name​ : Enter the hostname that you set up in your DDNS service. This is the address you use to access your network. ➢...
  • Page 31: Ntp Setup

    NTP Setup ➢ NTP Server​ : The server you intend to use to access the current date and time. The default is pool.ntp.org. ➢ NTP Port​ : The port that the NTP server uses. ➢ Enable Auto-Synchronize​ : enable or disable auto-synchronization. ➢...
  • Page 32: Email Setup

    Email Setup Click the ​ S etup​ button next to E-mail to enter the setup page. ➢ Enable SSL or TLS​ : Whether the email server you’re using requires a secure link. This is on by default and should be left on if you’re using any of the preset email servers.
  • Page 33 Normal​ : the camera will send you an email at a fixed time(interval time) during the selected time. Motion​ : the camera will only send you an email when motion is triggered during the selected time. None​ : the camera will not send you email during selected time. ➢...
  • Page 34: Ftp Setup

    FTP Setup The recorded file can be uploaded to a FTP server. Click the ​ S etup button next to FTP to enter the FTP settings. ➢ FTP server​ : Type in the IP address or URL for your FTP server, and input the correct port.
  • Page 35 Normal​ : the camera will constantly record and upload to the FTP server during this time. Motion​ : the camera will only record when motion is triggered and upload to the FTP server during this time. None​ : the camera will not record and upload to the FTP server during this time. ➢...
  • Page 36: Port Settings

    For some remotely accessing, you may need to check or change the port settings. ➢ Media Port​ : Camera will use this port to login to the Reolink client software. The default value is 9000 and you can change it.
  • Page 37: Network Status

    4.3.3 Network Status This pages shows the network parameters of your camera including IP address, subnet mask, gateway, preferred DNS and alternate DNS.
  • Page 38: Wi-Fi Settings

    4.3.4 Wi-Fi Settings You can configure the Wi-Fi settings and connect your camera to a wireless network on this page. ➢ SSID​ : Wireless Network Name, it displays the wireless network name you are connected or prepare to connect. ➢ Password​ : Input the Wi-Fi password of SSID you choose. ➢...
  • Page 39: Device Settings > Alarm

    connection. 2. When changing the settings, they should always be made first in the camera and then in the wireless router. This ensures that the camera is always accessible when making changes. 4.4 Device Settings > Alarm The camera will detect motion when there is a change in the picture. Check the Enable box to enable motion detection.
  • Page 40 Tips: 1. The day is divided into four periods by default, you may change each period’s start and end time to best match the changing lighting conditions in your location. 2. During the daytime, the light is good enough for the camera to capture the whole scenario, the sensitivity is suggested to set the values between 5–10 which will give good results.
  • Page 41: How To Minimize The Amount Of Noise In Your Images

    How to minimize the amount of noise in your images 1. Try adjusting the Image Settings to fine-tune the brightness and contrast to get a more stable image. 2. Limit the motion sensitive area to only the areas in view that a target could be.
  • Page 42 ➢ Full Screen​ : Click to select the whole screen as the motion detection area. ➢ Clear Area​ : Click to clear all the motion detection area you configured. ➢ OK​ : Click to save the motion detection area configured. ➢...
  • Page 43: Device Settings > System

    4.5 Device Settings > System Under this menu, you may check the system information of the device, configure the time settings, upgrade the firmware of the camera and reboot it. 4.5.1 System > General Under ​ G eneral​ , users can set up the Video Standard and time settings etc. ➢...
  • Page 44: How To Configure Dst Settings

    How to configure DST Settings 1. Click on DST Settings to enter the setup page. 2. Check ​ E nable​ to enable DST Settings. 3. Choose the ​ o ffset time (1 hour or 2 hours ahead) according to the DST policy in your area.
  • Page 45: System > Information

    4.5.2 System > Information This page shows some basic information of the camera including device name, model number and firmware version etc. 4.5.3 System > Maintenance On this page, you can set the camera to reboot itself automatically at a certain time, reset the camera to default settings and upgrade the firmware etc.
  • Page 46: How To Upgrade Firmware

    ➢ Firmware Upgrade​ : Instructs the Camera to update its firmware. How to upgrade firmware 1. Download the firmware from Reolink official website: ​ h ttps://reolink.com/firmware/ 2. Go to Device Settings > System > Maintenance, click on From Local.
  • Page 47: System > Performance

    4.5.4 System > Performance This page shows the CPU loading for the connected Camera, bit rate and Ethernet Port Throughout. 4.5.5 System > Reboot Click the ​ R eboot​ button on this page to restart the camera.
  • Page 48: Device Settings > Device

    4.6 Device Settings > Device Users can check the SD card info or format the SD card on this page. Note: 1. This option will only be available when SD card has been inserted. 2. Before insert the SD card, please power off the camera, otherwise, SD card may not be recognized by the camera.
  • Page 49: Device Settings > User

    4.7 Device Settings > User Under this menu, you can check and modify the user information. 4.7.1 User > Online User It shows the current users who are accessing the camera.
  • Page 50: User > Add User

    4.7.2 User > Add User The admin account has the authority to add other users. The maximum number of users is 32. ➢ User Name​ : Type in a user name. ➢ Enable Login Password​ : check to enable password for the added user. ➢...
  • Page 51: How To Change The Login Password

    How to change the login password 1. Highlight the user account whose password you want to change, go to ​ M odify Password​ . 2. Check ​ E nable Login Password​ , enter the old password, input the new one and re-type it to confirm, then go to ​...
  • Page 52: Chapter 5 Basic Settings

    Chapter 5 Basic Settings Click Basic Settings to display the submenus including ​ O SD​ , ​ E ncode​ and ​ I mage​ . 5.1 Basic Settings > OSD Please refer to ​ 4 .1 Device Settings > Display​ 5.2 Basic Settings > Encode Please refer to ​...
  • Page 53: Basic Settings > Image

    5.3 Basic Settings > Image You can adjust the picture for live feed under this menu. ➢ Brightness​ : Changes how light the image appears to be. ➢ Contrast​ : Increases the difference between the blackest black and the whitest white in the image.
  • Page 54: Chapter 6 Advanced Settings

    Chapter 6 Advanced Settings You can adjust various camera settings according to the environment where the camera is installed under this menu. ➢ Anti-flicker​ : Use this feature if some devices such as TV screens and lights are flickering. ● 50GHz​...
  • Page 55: Chapter 7 Warranty & Technical Support

    Reolink. The end user is responsible for all freight charges incurred to send the product to Reolink’s repair center. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 56: Technical Support

    7.2 Technical Support If you have any questions or problems, you may refer to https://reolink.com/faqs/​ for the answers and solutions. If you may need any technical support, please contact us at support@reolink.com We have developed user-friendly products and documentation. download...

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