quadient iX-1 Series User Manual page 237

1. As supervisor (see
From the main menu, select the path:
Process
The cleaning starts automatically.
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct
the problem.
You have to check the weighing device as follows.
Possible causes
There are vibrations or air drafts
in the weighing area.
Something is touching or laying
on the Weighing Platform.
14
The Weighing Platform zero is not
correct.
You have placed a package on the
platform that is too heavy for the
rate selected.
232
How to Log in as Supervisor
Actions
Use a solid and steady table:
• Away from any door
• Away from any fan.
Clear the weighing zone and re-zero the Weighing
Platform (see
See the weighing platform zeroing procedures in
Weighing Settings
1. Press [OK] to clear the error message.
2. Press the [Rate] key and select a rate class
that can accommodate the weight of the
package. (Example: select Priority if the rate
you had been using was First Class).
3. Press lightly on the Weigh Platform to
establish the weight and postage with the new
rate.
on page 160):
Maintenance Cartridge Cleaning
Weighing Settings
on page 173.
on page 173).