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T R A N S L A T I O N O F T H E O R I G I N A L USER MANUAL 2024-02 (5.1)
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Customer service at its best Spare parts Showroom & exhibition devices With our professional service concept Repair processing Re-use AAT proves once again its high claim of quality and off ers its clients an all-inclu- Technical information Complaints sive package Product seminars ...
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nd all safety-relevant changes that have been made to the user manual on our homepage All versions with details of the production period of the product are obtainable at: www aat-online de/en > Service > Download area > Rehabilitation and ambulance transport > User manuals All serious incidents occurring in relation to the device must be reported to the manufacturer and to the competent authority of the Member State where the user and/or occupant is established.
Table of Contents Symbols and safety instructions Explanation of the symbols on the packaging Explanation of the symbols on the device and the type plate Product description 4.1 Device overview 4.2 Overview of type plate incl. serial number 4.3 Intended purpose 4.4 Intended patient population Medical requirements and indication 4.6 Contraindications and restrictions User group Technical data...
NOTE - Information by the manufacturer General safety instructions NOTE If you have a visual disability, this user manual can be downloaded at: www aat-online de/en > Service > Download area > Rehabilitation and ambulance transport > User manuals Read the user manual prior to start-up and observe the warning notices and safety instructions. In the event of reading disabilities, cover training content in more depth verbally. The user manual must be kept in a safe place after reading through it It does not consist exclusively of flame retardant substances. Keep MAX-E away from sources of igni-...
DANGER MAX-E must not be operated in the case of severe visual impairment and/or blindness! Do not exceed the total permissible weight and the maximum person weight, as this may lead to defects or an overloading of MAX-E! Avoid driving in heavy rain, ice, snow and on unsurfaced ground (sand, mud, loose crushed rock) to prevent slipping! Do not use on escalators or travellators to avoid injuries caused by a crash or the falling out of the occupant and the occurrence of damage to property! The operational capability of MAX-E can be influenced by electromagnetic fields (e.g. by mobile phones, electric generators or high-voltage sources)! Do not store near medical devices, for example with a life support function, and diagnostic devices, as these may malfunction! Explanation of the symbols on the packaging Symbol Explanation Handle with care The packaging including the product must be handled with special care. Protect from moisture Protect the packaging including the product from overly high air humidity Cover during storage. If necessary, cover thoroughly with tarpaulins.
Attention! Position: Type plate Refers to the need for the user to review the user manual and important safety-related information Barcode Position: Type plate Contains the AAT serial number Technical safety test badge (refer to chapter Technical safety test) Position: Underside of drive unit Informs about the due date of the next technical safety test TÜV Süd test mark Position: Underside of drive unit Refers to the fact that the product has been successfully tested by TÜV Süd Product Service...
Product description 4 1 Device overview Manufacturer’s informa- tion: For a simplifi ed assignment of the individual components, the numbers listed here are cited in full for the fi rst time in the following chapters. Battery pack ON/OFF Power lead; Battery pack connection Horn Battery bag Speed selection fast Operating unit holder Speed selection slow Operating unit Display Joystick Spiral cable; control unit connection Power cable / Spiral cable connection Drive unit Bracket for the drive unit Type label incl serial number...
4 2 Overview of type plate incl serial number Product / Model Max speed Max. total weight Manufacturer address Person weight up to Symbols (refer to chapter 3) Rated slope Barcode (refer to chapter 3) Operating voltage Serial number (refer to chapter 3) Rated power of motor 4 3 Intended purpose A travel drive is an electrical transport device and is attached to a manual wheelchair. The objective of the electrical transport device is to make movement with a manual wheelchair easier for a self-propelled person and to increase or fully take over the force generation for the movement of the wheelchair. This shall maintain autonomous movement and increase mobility and flexibility for the patient. The travel drives can be used indoors and outdoors on level surfaces and upward and downward slopes The device is controlled by the patients themselves or by an operator 4 4 Intended patient population The intended patient population includes all persons who are able to sit independently.
4 5 Medical requirements and indication The operator must be physically and mentally able to operate the product The MAX-E transport device replaces the physical generation of force by the patient on a manual wheel- chair. The use of the transport device is intended for patients who own a manual wheelchair but do no longer have sufficient physical endurance and strength to move by themselves. The optional control unit is used when the wheelchair user does no longer have the motor ability to move the wheelchair by himself/herself by operating the joystick control, and the strength of the accompanying person is not enough to steer and/or push and brake a person sitting in the wheelchair. 4 6 Contraindications and restrictions The travel drives must not be used if: • the operator has obtained no training/instruction for the product! • the operator is not physically and mentally able to operate the travel drive safely! •...
4 8 Technical data WARNING - Do not exceed the total permissible weight and the maximum person weight, as this may lead to defects or overloading the MAX-E. NOTE - Observe the technical data. Technology MAX-E Drive dimensions Refer to chapter "Dimensional drawing" Drive unit: 9.0 kg; battery pack: 10.1 kg; operating unit: 0.5 kg; power cable: 0.3 kg; battery bag incl. Velcro tapes: 0.2 kg; Own weight Total weight of MAX-E (without wheelchair): 20 1 kg; Total permissible weight 200 kg (person, wheelchair, MAX-E) (1), (4) Possible wheel sizes in inches 20“, 24“ Limit values during construction From seat width 28, max. 0° camber Maximum attachment width Up to seat width 65 (depending on wheelchair type) Widening of wheelchair by attachment Max. 3.6 cm Speed forward I backward 6 km/h I 3 km/h Range with one charge of the batteries Up to 16 km Braking/rated slope with a person weight of up Max. 20 % (11.3°)
4 11 Accessories NOTE - Only use AAT Alber Antriebstechnik GmbH accessories. Bracket 22 Ah mega battery pack Spoke protector Bag for mega battery pack Battery pack (additional) Anti-tip supports Quick-release wheels with drum brake Power cable (longer design - 900 mm) Motor vehicle voltage converter 12 V / 230 V Lighting set according to the Road Traffi c Licensing Regulation Accessories for the operating unit Therapy tray installation Soft ball Bracket for the attendant control Tetraplegic fork...
Assembly 5 1 Quick-release wheels D ANGER - Quick-release wheels must lock into place, as they may become detached unexpectedly! If the wheelchair still has the original wheels on, then remove them and attach the pair of wheels with toothed rings that is included in the MAX-E’s delivery contents. Position the drive wheel and Adapt wheel. Let go of the quick-release press in the quick-release axle release button Repeat axle release button this process on the other side 5 2 Battery pack W ARNING - Never short-circuit or connect the poles of the battery pack to avoid electric shocks! CAUTION - Plug-in contacts must be dry!
CAUTION - Plug-in contacts must be dry! Manufacturer’s information: The width of the Delrin castor bracket is set especially for your wheelchair. If you have any questions or need to make any changes, please contact your authorised specialised dealer, the AAT field team or the manufacturer Activate the parking brakes to M a n u f a c t u r e r ’ s Fully insert the drive unit...
5 5 Anti-tip supports W ARNING - Never use without both anti-tip supports to prevent the wheelchair from tipping backwards! WARNING - Check the anti-tip supports before initial operation to ensure safety! If anti-tip supports are not available on your wheelchair as standard, use AAT anti-tip supports in pairs! The wheelchair bracket determines which anti-tip supports you require. The type of holder you should attach to your wheelchair depends on the model of your wheelchair. Option 1: Bracket with locking bolts Remove bracket locking Push the anti-tip support into Observe...
Option 2: Bracket with locking pin Press in the locking pin button Push the anti-tip support into Observe markings and pull it out the bracket and secure with Repeat process on the other the locking pin side Starting up DANGER - Operation only by a single, trained person. This person must be physically and mentally able to safely operate MAX-E and may not suffer from cognitive impairments! D ANGER - Never use without both anti-tip supports to prevent the wheelchair from tipping backwards! D ANGER - Avoid parallel journeys on steep hillsides or rails, to prevent the wheelchair from overturning! DANGER - Cross over roads, crossroads and railway crossings with increased caution!
W ARNING - Never touch rotating/moving parts (e.g. engagement of gear wheel in the toothed ring), to prevent crushing. W ARNING - If the drive elements become blocked or when the driving behaviour changes, switch off MAX-E immediately and do not use it. W ARNING - Observe the maximum permissible total weight (refer to chapter "Technical data"). C AUTION - Always overcome kerbs/obstacles backwards (refer to chapter "Overcoming obstacles"). CAUTION - Maintain sufficient distance to the edge of the kerb to avoid damage! C AUTION - When using seat supports (cushions, etc.), ensure that the occupant is securely seated to prevent the occupant from falling out or slipping! NOTE - Never drive backwards on walls with the anti-tip supports mounted so as not to damage the anti-tip supports. NOTE - Do not pull the power cable during use! NOTE - Before first start-up, the battery pack must be fully charged! 6 1 Switching on the device Switch on the MAX-E. Please, switch on the MAX-E only after the occupant has taken his seat...
6 2 Display indicators Start display. Activating Standard display. Pressure builds up and the » Battery pack capacity drive shafts extend » Speed level Applying the brakes Switching off. Overload warning sign. Before the drive shafts are Pressure reduces and the engaged, secure the wheel- drive shafts retract chair by applying the parking brake...
6 3 Driving with MAX-E D ANGER - When going up a slope, reduce the speed in order to prevent the wheelchair from tilting backwards! NOTE - Please refer to the chapter "Warning notices, error messages and troubleshooting"! NOTE - Display lighting switches off if the operating unit has not been used for 20 seconds. » 5 bars = full battery » 3 bars = battery is half-full » 1 bar = battery almost empty > please charge! (Refer to chapter "Battery pack and charger") After switching on the device, please check the battery capacity Select speed. Move the joystick in the Horn »...
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Emergency release button Unplug power lead (if Press the emergency release » Wheelchair can be moved manually! necessary, apply the parking button Pressure reduces and brake beforehand) the drive shafts retract Emergency stop function If, while moving (joystick deflected), the user presses the OFF button, the drive stops immediately and an acoustic warning signal sounds. • If the OFF button remains pressed, the “switch-off notice” appears after approx. 2 seconds. The switch-off can be confirmed via the PLUS button. The drive is switched off.
6 4 Overcoming obstacles N OTE - Observe the wheelchair manufacturer’s information on the maximum obstacle height in the user manual without fail! N OTE - Be mindful of the anti-tip supports if you need to climb edges or obstacles as they can otherwise be damaged. 6 5 Deactivating the drive Switching off the MAX-E. Apply the parking brakes if The power lead may be Press the ON/OFF switch. necessary and confirm the unplugged from the drive unit display indicator accordingly and from the battery pack »...
2 x 12 V / 16 Ah) permitted for air travel in accordance with DOT and IATA! However, make sure you contact the airline company in advance before boarding a flight. If you need transport certificates for the airline, you will find them on our homepage at: https://www.aat-online.de/en > Service > Download area > General > Declaration of harmlessness Deactivate the MAX-E (refer Remove the MAX-E (refer to Stow securely in the vehicle to chapter "Deactivating the...
9 1 Battery pack and charger W ARNING - Never short-circuit or connect the poles of the battery pack to avoid electric shocks! C AUTION - During the charging procedure, ensure that cables are laid safely to avoid tripping over them! C AUTION - Do not attempt to repair or bypass defective fuses to avoid electric shocks! CAUTION - Protect against moisture to avoid electric shocks! NOTE - Never carry the charger by the charging cable/charging line. N OTE - Charge the battery pack after each use! Exhaustive discharge results in a loss in capacity and shortens the service life N OTE - Protect the charger and the motor vehicle voltage converter against oils, greases, aggressive cleaning agents, thinning agents or damage. NOTE - Observe the user manual for the charger/voltage converter. N OTE - Store the battery pack in a frost-free environment at least one hour prior to start-up to avoid malfunctions NOTE - Do not charge the battery near heat-sensitive or flammable materials.
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Information/status for LED colouring LED red = battery empty LED orange = battery is being LED green = battery full > please charge charged approx 8 hours Charging the battery pack in the motor vehicle Deactivate the MAX-E (refer Remove the battery pack Connect voltage transformer to chapter "Deactivating the » Open Velcro and remove and charger drive") and disconnect the battery pack...
» Top fuse in the drawer = battery pack fuse holder replacement fuse! If your fuses burn out frequently, please contact authorised specialist dealer, AAT field team GmbH or the manufacturer Only use new fuses with 40 A Replacement fuses are available from the manufacturer Push in fuse drawer. The latch must lock into place!
9 3 Cleaning and disinfection WARNING - No moisture must be allowed to enter the interior of the device! T his may result in electric shocks! Use only damp cloths for cleaning the device’s surface! Never use wet cloths! WARNING - Test all safety-relevant functions after cleaning! WARNING - Do not smoke during cleaning! NOTE - Keep the MAX-E away from sources of ignition. N OTE - Clean the drive unit, the tooth segments and the drive shafts in the event of dirt/ deposits NOTE - Clean the wheelchair according to the manufacturer’s information! NOTE - Do not use a high-pressure cleaner! N OTE - Do not use abrasive or aggressive agents (if necessary, test on an inconspicuous area first)! NOTE - Do not use substances containing alcohol! NOTE - Do not use acidic substances such as orange cleaner! Wipe the surfaces of the If you want to disinfect the Use household disinfectants MAX-E with mild household MAX-E, carry out a wipe »...
9 4 Disposal Your MAX-E and its batteries are durable products. After expiry of the natural service life, you can return these components to AAT Alber Antriebstechnik GmbH or their specialist dealers for disposal On this product you will find the symbol of the "crossed out dustbin" ac- cording to the WEEE Directive. This marking indicates that these products must be brought to a regional recycling facility when they have reached the end of their useful life Please check the applicable legislation in your country for the disposal of this product as the implementation of the WEEE Directive differs in the respective countries and/or, does not apply outside of Europe.
9 6 Technical safety testing N OTE - Technical safety tests may only be performed by the manufacturer, the AAT field service or the authorised specialist shop NOTE - It is recommended to perform a technical safety test every two years. The inspection plate provides information about the latest date Tip: After a change in operator/reuse. To ensure flawless device function, we recommend carrying out a safety check every 2 years We also recommend the technical...
9 8 Corrective action/recall If new important safety information regarding the handling of your product is available, we will inform you about this. As already stated at the beginning, you will always find the latest version of this user manual on our homepage Should any subsequent changes be made to the product or corrective action be taken, we will inform our authorised dealers in writing about all the affected serial numbers. If your product is affected by a recall, you will subsequently be informed about all further steps to be taken. 10 Warning notices, error messages and troubleshooting 10 1 Warning notices Overload Releasing the joystick » Display: Overload! Continue moving, taking the » Beep! cause into account » Remove or bypass obsta- cles if necessary Change the wheelchair to Apply the brakes...
Error message Error correction Undervoltage Charge the battery pack (refer to chapter "Battery pack and charger") Overvoltage Reduce speed Parameter Notify the manufacturer! Controller - Comm. Notify the manufacturer! Software - Comm. Notify the manufacturer! Operating unit error Error message Error correction Notify the manufacturer, the AAT field service, the authorised specialist Keyboard dealer Notify the manufacturer, the AAT field service, the authorised specialist Joystick dealer Notify the manufacturer, the AAT field service, the authorised specialist Parameter dealer Notify the manufacturer, the AAT field service, the authorised specialist Software dealer Notify the manufacturer, the AAT field service, the authorised specialist Unknown dealer...
10 3 Troubleshooting Problem Check and possible remedy Is the power lead plugged into the drive unit and battery pack? No: Plug it in! Spiral cable is plugged into the drive unit and control unit? No: Plug it in! Unable to switch on Is the battery pack empty? Yes: Charge! MAX-E Fuse broken? Yes: Change! Does the problem persist? Yes: Notify the manufacturer, the AAT field service, the authorised specialist dealer. Has the MAX-E been switched on? No: Switch it on. MAX-E does not move Does the problem persist? Yes: Notify the manufacturer, the AAT field service, the authorised specialist dealer. Is the charger connected? No: Connect it correctly! Unable to load the bat- Does the problem persist? tery pack Yes: Notify the manufacturer, the AAT field service, the authorised specialist dealer. Unscrew the threaded pins for width adjustment (on the casing) and then tighten Drive shafts will not again (check the width). extend on one or both sides Does the problem persist? (buckle) Yes: Notify the manufacturer, the AAT field service, the authorised specialist dealer.
11 Warranty and liability Warranty AAT Alber Antriebstechnik GmbH assumes the guarantee for MAX-E (except the battery pack) and all accessories, for a period of two years from the date of receipt, that these are free of material and processing defects For the battery pack, always assuming correct care and maintenance, AAT Alber Antriebstechnik GmbH grants a warranty of six months from the date of purchase. The MAX-E guarantee does not cover defects that are attributable to: •...
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72458 Albstadt / Germany SRN: DE-MF-000007581 that the pushing and braking aids as described in the following for manual wheelchairs as of serial number Q1604240071 Transport device MAX-E BLACK EDITION Q1604 Risk class: Class I Article no. 330320 (in accordance with Annex VIII,...
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