Merchant And Integrator Support - Moneris Go Slim Integrated Getting Started Manual

Merchant and Integrator Support

To obtain support for the Moneris Go Slim solution, follow these directions.
Situation
You are an integrator developing
an integrated solution
You are a Merchant configuring a
third party application or POS
software that connects to Go.
You are a Merchant facing
transaction or payment
acceptance issues. Your
transactions in Go Portal or
Merchant Direct are not
synchronized with your POS
software.
You are a Merchant facing
transaction or payment
acceptance issues. Your
transactions are being declined by
Moneris or the issuer.
You are a Merchant facing
hardware technical issues.
You are a Merchant with
settlement or billing issues.
Moneris Go Slim Integrated: Getting Started Guide
Directions
Contact your assigned Client Consultant or Client Integration Specialist.
Contact your integration provider for any additional configuration steps.
Contact your integration provider for detailed transaction error
information and support. Your integrator may request you contact
Moneris for additional troubleshooting.
Contact Moneris Customer Care toll-free at 1-866-319-7450.
Contact Moneris Customer Care toll-free at 1-866-319-7450.
Contact Moneris Customer Care toll-free at 1-866-319-7450.
23