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Automatic machine for espresso coffee and hot beverages
OPERATION AND
MAINTENANCE
ATTENTION: Read this user manual carefully before using the machine.
EN-GB

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Summary of Contents for Saeco FOCUS PRO-DISC SUPO48

  • Page 1 Automatic machine for espresso coffee and hot beverages OPERATION AND MAINTENANCE ATTENTION: Read this user manual carefully before using the machine. EN-GB...
  • Page 2 English MAIN PARTS Water tank lid Cup holder (small cups) Water tank Cup holder (mugs) Used capsule drawer Drip tray Power cord Power button Capsule loading tray Chassis plug Cup holder surface Ventilation fan Touch control panel Display Hot water dispensing spout Coffee dispensing spout Moving coffee dispensing spout...
  • Page 3 English SAFETY INSTRUCTIONS Never allow water to The machine may be used come into contact by children older than 8 or with by persons with reduced electrical parts of the physical, mental or sensory machine: danger abilities or lacking sufficient short circuit! experience...
  • Page 4 English Safety of Persons Report any defects in the cord and/or plug to the service provider immediately. Ensure that children cannot Do not pass the power play with the machine cord around corners, over and/or packaging sharp edges or over hot materials.
  • Page 5 English The machine may only be The machine must only be moved service installed in places where it provider. checked qualified staff. Do not use the machine outdoors. Cleaning the machine Do not install the machine Before cleaning in a location where water machine, switch OFF (0) jets may be used.
  • Page 6 English Storing the Machine Only skilled experienced people - with particular reference When the machine will not safety and hygiene - are be used for a long period allowed access of time, turn it off and service area. unplug it from the outlet. Store the machine in a dry place, out of the reach of children.
  • Page 7: Table Of Contents

    English CONTENTS INTRODUCTION TO THE MANUAL... 12.2 Inactivity and Storage......INSTRUCTIONS FOR END OF... Preamble..........OPERATIONAL LIFE DISPOSAL..Icons Used..........INFORMATION ABOUT THE..... APPLIANCE........Information for the Maintenance Technician. Description and Intended Use....Appliance Identification......Technical Specifications......SAFETY.......... Preamble..........General Safety Instructions......Operator Requirements......
  • Page 8: Introduction To The Manual

    This article is marketed under the responsibility of performed. SaGa Coffee S.p.A. which guarantees the product. Saeco is a registered trademark of Koninklijke Philips Important N.V. and its use is licensed by Koninklijke Philips N.V. It is used to indicate operations that, if correctly...
  • Page 9 English Suggested solutions It is used to indicate alternative procedures which make programming and/or maintenance operations quicker. User It is used to indicate the user of the machine. Users are not allowed to perform any cleaning or maintenance operations. Supply operator It is used to indicate those operations that must be performed only by the person in charge of refilling and cleaning the machine.
  • Page 10: Information About The............. Appliance

    English INFORMATION ABOUT THE APPLIANCE Information for the Description and Intended Use Maintenance Technician This machine is automatically used to brew: The appliance must be • coffees brewed exclusively from Nespresso Professional* or compatible capsules. installed well-lit, • hot water to prepare beverages; The elegant machine housing has been designed for use sheltered and dry place in small offices, businesses and institutions.
  • Page 11: Appliance Identification

    English Appliance Identification The appliance is identified by the model name and serial number shown on the special plate. Name of the Manufacturer Supply voltage (V) Water mains pressure Marks of conformity Certifying organization Model Supply frequency (Hz) Electrical power consumption (W) Year and month of manufacture Serial number appliance code.
  • Page 12: Technical Specifications

    English Technical Specifications Size (w x h x d) 280 x 380 x 480 mm Weight approx. 9 kg Machine housing material Thermoplastic material Power Rating See the data plate Supply Voltage See the data plate Power cord length approx. 1,200 mm Capacity Water tank 4 litres...
  • Page 13: Safety

    English SAFETY It is mandatory to: Preamble • check conformity of the power supply; In compliance with the regulations and directives in force, SaGa Coffee has established at its offices a • use original spare parts; technical pamphlet relative to the AREA appliance. •...
  • Page 14: Operator Requirements

    English case failure Maintenance technician malfunctioning, please The maintenance technician is the only person authorised service machine, start refer only to the qualified programming procedures and perform the adjustment, set up and maintenance operations. personnel of the technical Access to the internal area service.
  • Page 15: Handling And Storage

    English HANDLING AND STORAGE Storage operations The machine is packed in cardboard and expanded described in this chapter polystyrene packaging. must performed If the appliance is not immediately installed, it shall be exclusively by the service kept in a sheltered place according to the following instructions: provider or a specialised •...
  • Page 16: Installation

    English INSTALLATION Cautions operations described in this chapter The appliance cannot be must performed installed in external areas. exclusively by the service Avoid placing it in areas provider or a specialised where the temperature is technician, shall lower than 2°C or higher organise all the operating than 32°C...
  • Page 17: Unpacking And Positioning

    English supporting surface The presence of magnetic must be adequate to bear fields proximity the machine weight and electrical machines which clean. generate interference could cause the electronic Access to the machine and controls of the machine to the plug should be kept malfunction.
  • Page 18: Connection To The Electric Network

    English Power cord: to connect the machine to the mains. "Intenza +" water filter: to remove any unpleasant flavours in the water and reduce water hardness. This will improve machine use. Raised cup grid: It allows you to reduce the products' dispensing height, resulting in an excellent coffee in case of coffee dispensing spout in high position.
  • Page 19 English Do not use adapters or multi-sockets. Make sure that the power cord plug easily reachable after installation.
  • Page 20: Description Of Controls

    English DESCRIPTION OF CONTROLS Power button "Espresso" button "Hot Water" button It is located in the lower left part in the rear of the "Up" button machine. "MENU/OK" button If set to the "I" position the machine turns on "Coffee" button (electrical functions enabled).
  • Page 21: Supply And Start Up

    English SUPPLY AND START UP Filling the Water Tank Remove the tank; lift it using the inside handle. Before using the machine for the first time, wash the water tank carefully. Fill the water tank with fresh drinking water only. Hot or carbonated water, as well as other liquids, will damage the machine.
  • Page 22: Measuring And Adjusting Water Hardness

    English Measuring and Adjusting Scroll the menu until you reach the "Settings" option. Water Hardness Measuring water hardness is very important in order to correctly manage the anti-scale filter and the frequency with which the machine must be descaled. Immerse the water hardness test strip (not included) in water for 1 second.
  • Page 23 English Descale machine The anti-scale filter should completely before using replaced whenever the water filter. indicated by the machine. Before descaling, remove the anti-scale filter from In case you did not activate the water tank. the filter upon first use and already prepared more than 50 cups (with...
  • Page 24 English Switch to machine programming mode as described in section "Access to the Maintenance Menu". Scroll the menu until you reach the "Water filters management" option. Select "YES" and press the "OK" button. The following screen is displayed: Press the "OK" button. The display shows the number of water filters previously installed, from 0 to 8.
  • Page 25 English Place a large container under the dispensing spouts (hot water and coffee). Select "OK" and press the "OK" button. The following screen is displayed: Select "OK" and press the "OK" button. The following screen is displayed: Remove and empty the drip tray. Pour 250 ml of descaling solution and 750 ml of water into the water tank.
  • Page 26 English Rinse the water tank thoroughly and fill it with fresh drinking water up to the MAX level. Press the "OK" button. The following screen is displayed: The following screen is displayed: In case machine descaling is not necessary or when replacing one of the 8 filters, the activation procedure starts from this point.
  • Page 27 English Fill the water tank again up to the MAX level with fresh 7.3.2 Replacing the water filter drinking water. Select "OK" and press the "OK" button. The following screen is displayed: Replace the water filter as soon as its capacity drops to 0% and the filter icon blinks quickly.
  • Page 28: Adjusting The Coffee Dispensing Spout

    English Once the button is pressed the following screen is displayed: Manually move the dispensing spout up or down to adjust its height. Lift or lower the central grill. The recommended positions are: • When using small cups. Select "NONE" and press the "OK" button. Exit the programming mode.
  • Page 29: Turning On/Off The Machine

    English Turning on/off the machine 7.6.1 At First Start-up Press the power button on the back of the machine to turn it on. The control panel display shows the The machine can be turned on/off by pressing the wording "SYSTEM BOOT". Then you are requested to button located to the rear of the machine.
  • Page 30: Washing The Parts Coming Into Contact With Food

    English 7.6.2 After a Period of Inactivity When the hot water dispensing procedure has been completed, empty the container. Fill the water tank Empty the water tank, wash and rinse it and fill it with again up to the MAX level. The machine is now ready fresh water (see section "Filling the Water Tank").
  • Page 31: Programming Menu

    English PROGRAMMING MENU Button Description in This chapter contains Programming Mode instructions on how to set change Use the buttons described below to scroll the appliance menus. programming parameters of the appliance. Therefore it is necessary to carefully read it and to understand exact sequence...
  • Page 32: User Programming

    English User Programming The PASSWORD will not The structure of the user menu is indicated in section be requested if set on the "Structure of the User Menu". Section "Description of Messages in the User Menu" default value (0000). It describes all options in the user menu.
  • Page 33 English PASSWORD forgotten, you can reset it by entering a PUK code. You have to request the PUK code to the Saeco (Evoca group) service centre, who will guide you through the procedure. 8.2.2 Structure of the User Menu The main options of the user menu are:...
  • Page 34: Maintenance Programming

    PASSWORD-protected. by entering a PUK code. You have to request the The PASSWORD will not PUK code to the Saeco be requested if set on the (Evoca group) service default value (0000). It centre, who will guide you should be changed upon through the procedure.
  • Page 35 English 8.3.2 Structure of the Maintenance Menu This menu allows you to manage certain machine operation parameters. The main options of the maintenance menu are: MENU ITEM Statistics Product Counters Product Quantities Descale counters Warning Active Descales Executed Tot Desc Refused Last Desc Refused (LT) Since Last Desc Tot Brewed (LT)
  • Page 36 English 8.3.3 Description of Messages in the Maintenance Menu MENU ITEM Description Statistics This function allows the user to view: - Product Counters - Product Quantities - Descale counters - Rinsing Counters Product Counters Through this function the user can view the number of products brewed by the machine, distinguished according to the beverage type Product Quantities Through this function the user can view the doses of product, which are stored according...
  • Page 37 English MENU ITEM Description Remove water filter A preliminary instruction is provided when starting descaling - OK: go to the next step - EXIT: descaling cancelled; go back to the menu top level Empty Drip Tray A preliminary instruction is provided when starting descaling - OK: go to the next step - EXIT:...
  • Page 38 English MENU ITEM Description Exit Through this option the user can go back to the menu top level. Errors management This function allows you to manage and view the machine errors: - Errors log - Reset Errors Press the OK button on the EXIT option to go back to the top level. Errors list This function allows you to view the machine errors: - Error code: displays the number code relating to the error occurred...
  • Page 39: Technical Programming

    PASSWORD PASSWORD-protected. forgotten, you can reset it by entering a PUK code. You have to request the The PASSWORD will not PUK code to the Saeco be requested if set on the (Evoca group) service default value (0000). It centre, who will guide you should be changed upon through the procedure.
  • Page 40 English 8.4.2 Structure of the Technical Menu This menu allows you to manage certain machine operation parameters. The main items of the programming menu are: MENU ITEM Machine Data Memo Doses Settings Recipes management Coffee Temperature Range Language Stop Brewing Out of Credits Power-on BU rinsing request WATER HARDNESS Descale Warning...
  • Page 41 English 8.4.3 Description of Messages in the Technical Menu MENU ITEM Description Machine Data Through this function you can view: - Machine Model - Voltage and Network Frequency - Version of the Firmware installed on the CPU Press the OK button on the EXIT option to go back to the top level. Memo Doses This feature allows you to access the functions for setting the dose for each product.
  • Page 42 English MENU ITEM Description Power-on BU rinsing request function enabled - OFF: function not enabled. - ON: function enabled. Press the OK button on the EXIT option to go back to the top level. WATER HARDNESS This function allows you to adjust water hardness: - LEVEL 1: very soft water - LEVEL 2: soft water - LEVEL 3:...
  • Page 43 English MENU ITEM Description Set Credits Alarm Threshold This function allows to set a threshold below which the machine warns the user that the credits are running out. The thresholds that can be set are: - 0 CREDITS: the alarm is disabled - <...
  • Page 44 English MENU ITEM Description This function allows to set the 4-digit code to access the technical menu. The user must set the desired number, increasing or decreasing it by means of the navigation buttons. By pressing the OK button the cursor under the digit is moved towards right. By pressing the OK button, after the fourth digit you access the screen "Confirm Password".
  • Page 45 By means of the OK button the user can confirm this choice. Reboot and Update from By means of this option the user can download the firmware using the SerProgr Saeco kit. SerProg By selecting this option by means of the OK button you can restart the machine.
  • Page 46 English 8.4.4 Password setting Press the "Down" or "Up" button to select the option "Set". Press the "OK" button to confirm and access The PASSWORD must be set by the service provider the password programming. The following screen is in order to prevent access by unauthorised personnel displayed: who could change the machine settings and cause malfunctions.
  • Page 47 English 8.4.5 Setting Credits To charge credits: Press the "Up" button or the "Down" button to set the Credits can be set to control sales. To set the credits, desired number. proceed as follows: Press the "OK" button to move to the next number. Switch to machine programming mode as described in Repeat the steps until the desired number of credits section "Access to the Technical Menu".
  • Page 48: Operation And Use

    English OPERATION AND USE Warm-up and Rinsing The use by children older When turned on, the machine asks the user whether it has to perform a rinse cycle or not. The display will show: than 8 years or by persons with reduced physical,...
  • Page 49: Rinsing And Self-Cleaning

    English Close the capsule loading tray. The machine activates Rinsing and Self-cleaning the warm-up phase to perform the cleaning cycle. The display will show: This cycle allows to rinse the internal coffee circuit with fresh water. The machine requests to perform this cycle during the warm-up phase only, in the following cases: •...
  • Page 50 English Nespresso Professional* capsules orientation To insert the capsule, the loading tray must be opened by pushing it upwards as far as it will go. Do not force the tray further than its limit. Pick up a single capsule and insert it into its seat. capsule must inserted into place without...
  • Page 51: Brewing A Single Coffee/Product

    English If you encounter resistance If the door is opened after when closing tray, pressing beverage check the positioning of button, dispensing will be the capsule. cancelled and the message "BREWING CANCELLED" Do not insert your fingers is displayed. or any other object apart from Nespresso Professional*...
  • Page 52 English Brewing an Espresso The display shows the brewing stage. Place the small cup under the coffee dispensing spout on the raised cup grid. Press the "Espresso" button. The machine automatically brews an espresso. Product brewing stops automatically when the preset level is reached.
  • Page 53: Dispensing Hot Water

    English Dispensing hot water The display will show: Danger burning! Dispensing preceded by small jets of hot water and steam. Product brewing stops automatically when the preset The hot water dispensing level is reached. The user can stop product brewing once the desired quantity is reached by pressing the spout reach...
  • Page 54 English When the drip tray and the capsule drawer are removed and emptied, the display will show: In order to brew coffee, the capsule drawer must be emptied of used capsules. Remove the drip tray and the capsule drawer. Lift the capsule drawer. When removing the capsule drawer the machine will inform the user that the alarm will be reset within 5 seconds.
  • Page 55 English Liquids and capsules must be disposed of separately, as appropriate. If the drip tray is inserted without capsule drawer the machine will not brew products. Before reinserting capsule drawer into the machine, ensure that it is correctly placed and that grill properly arranged.
  • Page 56: Cleaning And Maintenance

    English CLEANING AND MAINTENANCE 10.1 General Notes for Correct Before performing Operation maintenance and/or cleaning operation, unplug N o n - r e m o v a b l e the power cord. components machine itself must be cleaned, when differently specified, only The Manufacturer is not by using cold or lukewarm...
  • Page 57: Cleaning And Scheduled Maintenance

    English 10.2 Cleaning and Scheduled 10.2.1 Maintenance Schedule Maintenance Operation to be carried out Emptying and cleaning the capsule All parts requiring cleaning drawer. Cleaning the capsule loading tray. are easily accessible, so no Cleaning the water tank. Rinsing. tools are needed. Descaling.
  • Page 58 English 10.2.3 Cleaning the Capsule Remove the tank; lift it using the inside handle. Loading Tray Check the state of the capsule loading tray, and if necessary clean it with a damp cloth. Do not use detergents to clean the tray since it might difficult remove possible residues.
  • Page 59 English The following screen is displayed: Never drink the descaling solution. Never use vinegar as a descaling solution. Close the capsule loading lever. The following screen is Turn on the machine by pressing the ON/OFF button. displayed: Wait for the machine to complete the rinse and warm-up process.
  • Page 60 English After emptying it put the drip tray back into place. The first descaling phase starts. Press the "OK" button Select "OK" and press the "OK" button. The following to pause the operation. Press the "OK" button again screen is displayed: to resume the operation.
  • Page 61 English Press the "OK" button to pause the operation. Press the "OK" button again to resume the operation. Once the operation is complete the following screen is displayed: Put the small white filter back into place. Fill the water tank again up to the MAX level with fresh drinking water.
  • Page 62: Troubleshooting

    English TROUBLESHOOTING 11.1 Warning signals This chapter describes all the warning messages that the machine may display to the user and the actions that can and/or must be performed by the user. Warning Signals How to reset the message The machine is starting up. Machine in Stand-by.
  • Page 63 English Warning Signals How to reset the message The machine reminds that after a few cycles it will be necessary to perform a descaling cycle. The machine requires a descaling cycle. When this message is displayed, it is still possible to use the machine, but its correct operation might be affected.
  • Page 64: Problems - Causes - Solutions

    English Warning Signals How to reset the message The machine requests to close the capsule tray. Turn off the machine. Turn it back on after 30 seconds. Try this 2 or 3 times. If this signal appears again, contact the service provider and provide the code shown in the display.
  • Page 65: Inactivity And Storage

    English STORAGE - DISPOSAL 12.1 Location Change Should the machine be placed in a different location, it is necessary to: • disconnect the appliance from the supply network; • carry out the general cleaning of the appliance as indicated in chapter "Cleaning and Maintenance"; •...
  • Page 66: Operational Life Disposal

    English INSTRUCTIONS FOR END OF OPERATIONAL LIFE DISPOSAL INFORMATION TO THE USER pursuant to Art. 13 of Legislative Decree no. 151 of 25 July 2005 "And in compliance with the provisions of the RAEE Directive relative to the reduction of the use of hazardous substances in electric and electronic appliances, as well as the disposal of the waste".

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