Inseego Wavemaker PRO FG2000e User Manual
  1. Manuals
  2. Brands
  3. Inseego Manuals
  4. Network Router
  5. Wavemaker PRO 5G Indoor Router FG2000e
  6. User manual
Inseego Wavemaker PRO FG2000e User Manual

Inseego Wavemaker PRO FG2000e User Manual

5g indoor router
Hide thumbs Also See for Wavemaker PRO FG2000e:
Table of Contents

Advertisement

Quick Links

Download this manual
USER GUIDE
Inseego Wavemaker
PRO
TM
5G Indoor Router FG2000e

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Wavemaker PRO FG2000e and is the answer not in the manual?

Questions and answers

Related Manuals for Inseego Wavemaker PRO FG2000e

Summary of Contents for Inseego Wavemaker PRO FG2000e

  • Page 1 USER GUIDE Inseego Wavemaker 5G Indoor Router FG2000e...
  • Page 2 “Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp. or any other Trademark displayed in this user manual without the written permission of Inseego Corp.

  • Page 3: Table Of Contents

    Contents Introduction and Getting Started ............................5 Overview ....................................6 System Requirements ..............................6 Ports and Buttons ................................. 7 Indicator LEDs ..................................8 Getting Started ..................................9 Installing a SIM Card ..............................9 Installing Batteries ................................ 10 Identifying a Location ..............................10 Powering On ..................................
  • Page 4 Firewall Tab ..................................70 MAC Filter Tab ................................72 Port Filtering Tab ................................74 Port Forwarding Tab ..............................77 Inseego Connect Tab ..............................80 Port Configuration Tab ............................... 81 Troubleshooting and Support ............................83 Overview ....................................84 Technical Support ................................84 Product Specifications and Regulatory Information ....................

  • Page 5: Introduction And Getting Started

    Introduction and Getting Started Overview Ports and Buttons Indicator LEDs Getting Started Caring for your Router 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 6: Overview

    Overview The 5G Indoor Router FG2000e is a wireless device that delivers Internet service. The FG2000e provides network and Internet connectivity via Wi-Fi and Ethernet. Connect laptops, tablets, e-readers, gaming consoles and more. Inside the box you will find a 5G Indoor Router FG2000e, a Quick Start Guide, three AA batteries, an Ethernet cable, and an AC wall adapter power supply (in two pieces).

  • Page 7: Ports And Buttons

    Ports and Buttons 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 8: Indicator Leds

    Indicator LEDs The top of the FG2000e has an indicator LED. It changes colors and either blinks or glows solid to communicate current states for the device. LED Color Operation Meaning Blue Solid Strong 5G connection (3 – 5 bars) Blinking Weak 5G connection (1 –...

  • Page 9: Getting Started

    Getting Started This section provides instructions for getting your 5G Indoor Router FG2000e up and running, as well as reset and support information. Installing a SIM Card Your SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service.

  • Page 10: Installing Batteries

    Identifying a Location Use the Inseego Mobile App to identify the optimal location for your 5G Indoor Router. 1. Scan the QR code to install the Inseego Mobile App from AppStore or Google Play, or visit https://inseego.com/inseego-connect-get-app to download the App.

  • Page 11: Powering On

    Powering On Once you have identified a location for your 5G Indoor Router, turn it on with the AC wall adapter power supply: 1. Attach the power cord to the charger (power cord comes in two pieces). WARNING! Use only the AC wall adapter power supply that came with the 5G Indoor Router. Unapproved AC wall adapter power supplies could cause the router to overheat or catch fire, resulting in serious bodily injury, death, or property damage.
  • Page 12 NOTE: 4. When prompted, enter the password. The default password is on the bottom of the router. Your Wi-Fi capable device is now connected to the Internet. Connecting Devices with WPS Wi-Fi Protected Setup (WPS) allows compatible devices to connect to a Wi-Fi network on your 5G Indoor Router without having to manually enter the password.

  • Page 13: Monitoring And Managing Your 5G Indoor Router

    Monitoring and Managing your 5G Indoor Router You can use multiple options to monitor and manage your 5G Indoor Router. Inseego Mobile App You can use the same mobile app you used to find a location for your FG2000e to perform basic device monitoring and management.

  • Page 14: Caring For Your Router

    FG2000e. Inseego Connect Go to connect.inseego.com to sign up for a free Inseego Connect account, which provides the fullest experience for monitoring and managing FG2000e devices from anywhere in the world with access to a web browser.

  • Page 15: Resetting Your Router

    Resetting from the Inseego Mobile App To reset the router from the Inseego Mobile App, select Mobile Options, then select Factory Reset. Resetting from the Admin Web UI To reset the router from the Admin Web UI, select Settings > Backup and Restore and select Restore Factory Defaults.

  • Page 16: Care Tips

    Resetting from Inseego Connect To reset the router from Inseego Connect, on the Devices page, check the box next to the device and select Factory Reset. Care Tips Inseego recommends the following care guidelines: • Protect the router from liquids, dust, and excessive temperatures.

  • Page 17: Configuration

    Configuration Overview Admin Password Managing Cellular Data Usage Managing Wi-Fi Settings Managing Connected Devices Managing Settings Managing VPN Managing Access Control Viewing Info About the Router Getting Help 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 18: Overview

    There are multiple tools for configuring your 5G Indoor Router: • Inseego Mobile App – Allows you to perform basic device monitoring and management. This is the same app you used to identify a location for your FG2000e. •...

  • Page 19: Home Page

    Each subscreen in the 5G Indoor Router Web User Interface includes a menu on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a blue bar. A similar side menu is available when configuring devices with Inseego Connect. 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 20: Header Icons

    Header Icons The top of each FG2000e Admin Web UI page displays status indicators and icons. Header Icon Description LAN/WAN (Black) Available/Online LAN/WAN (Grayed Out) Disabled/Offline/No Physical Connection Network Signal Strength Network Signal Strength Indicator. More bars indicate more signal strength. SIM (Black) Available/Online SIM (Grayed Out)

  • Page 21: Admin Password

    1. From the Admin Web UI: Click the down arrow next to Sign Out in the top-right corner of any Admin Web UI page and select Change Password. From Inseego Connect: Select Device > Admin Password from the Configure side menu. 2. Enter your current Admin password, then enter a new password and confirm it.

  • Page 22: Managing Cellular Data Usage

    Managing Cellular Data Usage You can monitor and manage cellular data usage on your 5G Indoor Router using the Cellular Data Usage page. To manage or view cellular data usage, select from any Home page panel and then select Cellular Data Usage from the side menu. The Cellular Data Usage page appears. Cellular Data Usage Page Use the Cellular Data Usage page to view details and manage your FG2000e data usage.

  • Page 23: Managing Wi-Fi Settings

    Managing Wi-Fi Settings Your 5G Indoor Router offers primary and guest networks for accessing the Internet over Wi-Fi. Each network can be accessed over two bands: 2.4 GHz and 5 GHz. On the Admin Web UI Home page, the Wi-Fi panel shows the current name (SSID) and password of the primary and guest networks.

  • Page 24: Settings Tab

    Settings Tab You can use the default values as they appear on this tab, or can adjust them for your environment. NOTE: When IP Passthrough is turned on, Wi-Fi networking capabilities are set through the connected host routing system. Settings on this page are not available. Go to Advanced > LAN > IPPT to turn IP Passthrough off.
  • Page 25 Wi-Fi Protected Setup (WPS) allows compatible devices to connect to a Wi-Fi network without having to manually enter the password. To enable WPS, turn the Enable WPS slider to on and check the box next to the networks on which you want to allow WPS. Band Selection Each network can be accessed over two bands: 2.4 GHz and 5 GHz: •...

  • Page 26: Primary Network Tab

    Primary Network Tab Use these settings to connect initially to the primary Wi-Fi network or change primary network information. Connected devices must use the Wi-Fi settings shown on this screen. NOTE: If you change these settings, existing connected devices may lose their connection. NOTE: When IP Passthrough is turned on, Wi-Fi networking capabilities are set through the connected host routing system.
  • Page 27 Important: It is critical that you change the password from the default and use a different password from your Admin password to keep the device and your network secure. Generate new password: This button inserts a strong random password in the Password field. You can click the eye icon to view the password.

  • Page 28: Guest Network Tab

    Guest Network Tab The Wi-Fi guest network allows you to segregate traffic to a separate network rather than share access to your Wi-Fi primary network. Use settings on this tab to set up or change Wi-Fi guest network information. Connected devices must use the Wi-Fi settings shown on this screen to connect to the guest 5G Indoor Router Wi-Fi network.
  • Page 29 • WPA2 Personal PSK (AES) can be used for WPA2 devices. • None allows others to monitor your Wi-Fi traffic and use your data plan to access the Internet. NOTE: Avoid using this option. Password: Enter a Wi-Fi password, or you can use the Generate new password button. Important: It is critical that you change the password from the default and use a different password from your Admin or primary network password to keep the device and your network secure.

  • Page 30: Managing Connected Devices

    Managing Connected Devices On the Admin Web UI Home page, the Connected Devices panel lists the networks currently connected to your 5G Indoor Router along with the number of connected devices for each network. To manage connected devices, select from the Home page Connected Devices panel (or select Connected Devices from the side menu).

  • Page 31: Connected Devices Page

    Connected Devices Page This page provides details about each device connected to the 5G Indoor Router and allows you to edit how device names appear in the Admin Web UI. You can also block or unblock a device from Internet access. Connected This table lists all devices connected to the 5G Indoor Router: Connection: An icon indicates the connection type (Wi-Fi or Ethernet) for each device.
  • Page 32 • Name: To change how the device name appears in this Admin Web UI, enter a different name. NOTE: This only changes the device name in the FG2000e Admin Web UI. • IPv4: The IP address of the connected device. •...

  • Page 33: Managing Settings

    Managing Settings On the Admin Web UI Home page, the Settings panel shows Port Filtering and the date and time of the last system update. To configure more system settings, select from the Home page Settings panel (or select Settings from the side menu).

  • Page 34: Preferences Tab

    Preferences Tab This tab allows you to change how dates, time, and numbers are displayed in the FG2000e Web UI. NOTE: These preferences affect packets sent to remote servers. For example, if you select a 24 hour time format, the Web UI, and any packets reporting time somewhere else, will display time in 24 hour format.

  • Page 35: Software Update Tab

    Software Update Tab Software updates are delivered to the 5G Indoor Router automatically over the mobile network. This tab displays your current software version, last system update information, software update history, allows you to check for new software updates, and to opt out of automatic software updates. Current Software Software version: The version of the software currently installed on your 5G Indoor Router.

  • Page 36: Backup And Restore Tab

    Software Update History This section displays details of the last updates that have been downloaded and installed to this device. If no updates have been installed, this section is not displayed. Backup and Restore Tab Use this tab to back up current 5G Indoor Router settings to a file on your computer, restore (upload) a previously-saved configuration file, reset the router to factory defaults, or restart the router.
  • Page 37 Click the Download button. The file is automatically downloaded to the default Downloads folder on the device connected to the Admin Web UI. This configuration file contains all settings for your 5G Indoor Router. NOTE: The backup file cannot be edited or viewed on the downloaded system or on any other device. This file can only be restored for this model of 5G Indoor Router, and settings can only be viewed or changed using the Admin Web UI.

  • Page 38: Gps Tab

    GPS Tab The 5G Indoor Router incorporates a GPS receiver. The GPS receiver can determine your current location. Use this tab to enable GPS, view current location information, and to enable GPS streaming to devices with the GPS over Wi-Fi feature. GPS Settings Enable GPS: This setting enables or disables the GPS radio on your 5G Indoor Router.

  • Page 39: Managing Vpn

    Managing VPN The 5G Indoor Router allows you to establish secure connections to remote networks over a public network using VPN. You can either create IPSec VPNs or enable OpenVPN. To set up VPN, select > from any Home page panel and then select VPN from the side menu. The VPN page includes two tabs: •...
  • Page 40 Add new VPN tunnel: Use this button to add a new VPN tunnel. The Add New VPN Tunnel Dialog appears. Add New VPN Tunnel: Step 1 out of 5 General Settings • Start tunnel — Select whether to start the tunnel automatically upon start up or manually. •...
  • Page 41 Add New VPN Tunnel: Step 3 out of 5 IKE Phase 1 Key lifetime: The lifetime of the phase 1 key, in seconds. Select desired items from each column. NOTE: Each phase should support at least one matching option in each column. For example, if Phase 1 on this page is configured to support Hash SHA2 512, SHA2 384, and SHA2 256, then at least one of those selections must be selected in Phase 2 on the next page in order to be a common Hash.

  • Page 42: Openvpn Tab

    OpenVPN Tab You can configure and enable OpenVPN with your 5G Indoor Router. If OpenVPN is connected, there is no need for devices connected to the router to use their own OpenVPN client. NOTE: When an OpenVPN connection is established, Port Filtering and Port Forwarding settings are not effective, as traffic from all connected devices goes through the OpenVPN tunnel.

  • Page 43: Managing Access Control

    Managing Access Control Access control allow you to control Internet access to specific devices. You can set up multiple profiles for Internet access on the Profile tab and assign them to individual connected devices on the Profile Assignment tab. You can view search history on the Search History tab. NOTE: When IP Passthrough is turned on, access control capabilities are set through the connected host routing system.
  • Page 44 Add new profile: Select this button to create a new profile. The Add New Profile dialog box appears. Profile Name: Enter a name for the profile. Block PORT: Enter a port number you want to block for this profile and click Add. Repeat for additional ports.

  • Page 45: Profile Assignment Tab

    Profile Assignment Tab Use this tab to assign profiles created on the Profile tab to individual connected devices, allowing you to determine when specific devices can access the Internet through your 5G Indoor Router. NOTE: You must first create a profile on the Profile tab. Add profile assignment: Select this button to assign a profile to devices.

  • Page 46: Search History Tab

    Search History Tab Use this tab to view Internet search history for devices connected through your 5G Indoor Router. NOTE: You must first create a profile on the Profile tab and check the URL Search History check box. Then you must assign the profile to a device on the Profile Assignment tab. You can view all the URLs the selected device visited and the number of visits for each URL for the past 15 days.

  • Page 47: Viewing Info About The Router

    Viewing Info About the Router To view more detailed information about your 5G Indoor Router and its use, select About from the side menu. The About page includes the following tabs: • General Status • System Status • Ethernet WAN •...
  • Page 48 Session data Rx: The amount of data received for the current session. This counter starts at zero when the connection is established. Software Components Manufacturer: The manufacturer of the 5G Indoor Router (Inseego). Model name: The model name of the 5G Indoor Router. Model number: The model number of the 5G Indoor Router.

  • Page 49: System Status Tab

    Bolt PRI Version: The bolt configuration version currently applied to the FG2000e. IPQ PRI Version: The IPQ configuration version currently applied to the FG2000e. HW Version: The version of the hardware of the 5G Indoor Router. Cute Version: The cute version of the 5G Indoor Router. System Status Tab Use this tab to view details about your system status.

  • Page 50: Ethernet Wan Tab

    Ethernet WAN Tab Use this tab to view details about your Ethernet WAN connection. IPv4 Address: The Internet IP address assigned to the 5G Indoor Router. IPv4 Subnet mask: The network mask associated with the IPv4 address. IPv4 Gateway: The gateway IP address associated with the IPv4 address. IPv4 DNS: The Domain Name Server currently used by this device.

  • Page 51: Cellular Wan Tab

    Cellular WAN Tab Use this tab to view details about your cellular WAN connection. General Radio Access Technology: Indicates the current cellular data connection, for example, LTE. IMEI: The International Mobile Equipment Identity (IMEI) for this device. This is a 15 digit code used to uniquely identify an individual mobile device on a cellular network.

  • Page 52: Getting Help

    Getting Help On the Admin Web UI Home page, the Help panel provides links to introductory help and support. To view more detailed help information, select from the Home page Help panel (or select Help from the Admin Web UI side menu). The Help page includes two tabs: •...

  • Page 53: Help Tab

    Help Tab This page provides links to help topics for every page of the Admin Web UI and general topics useful for getting started with your 5G Indoor Router. Customer Support Tab Use the Customer Support tab for useful links and support information. 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 54: Advanced Settings

    Advanced Settings Overview Using Advanced Settings 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 55: Overview

    When you select the Advanced tab on the Settings page, a warning message appears. If you click Continue, the Network tab of the Advanced Settings page appears. Advanced Settings include: • • • • Firewall • MAC Filter • Port Filtering • Port Forwarding • Inseego Connect • Port Configuration 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 56: Lan Tab

    LAN Tab This tab provides settings and information about the 5G Indoor Router’s local area network (LAN). The LAN consists of the router and all Wi-Fi and Ethernet connected devices. The LAN tab includes three sub tabs: • LAN Config •...
  • Page 57 Primary IPv4 IP address: The IP address for your 5G Indoor Router, as seen from the primary local network. Normally, you can use the default value. Netmask: The mask network setting for the FG2000e. The default value 255.255.255.0 is standard for small (class "C") networks.
  • Page 58 Start DHCP address range at: The start of the IP address range used by the DHCP server. If the IP is set on the client device, use an IP address outside of this DHCP range; if the IP address is set using an IP NOTE: reservation, it will usually be inside this range.
  • Page 59 Static DHCP Sub Tab Use the Static DHCP sub tab to view your active Dynamic Host Configuration Protocol (DHCP) leases and to reserve a static IP address for client devices so that the IP address for that device never changes. Active DHCP Leases This table lists the hostname, MAC address and IP address of all active DHCP leases for devices in your local area network (LAN).
  • Page 60 IPPT Sub Tab Use this tab to enable IP Passthrough on your FG2000e. IP Passthrough enables you to assign a public IP address to a device connected on your network. IPPT allows only one device to connect to the selected Ethernet LAN port. IPPT IP Passthrough (IPPT) enables the first device detected on the specified LAN port to obtain the IP address assigned by the mobile network.
  • Page 61 IPPT Settings Turn on IP Passthrough: Move the slider to ON to enable IP Passthrough. LAN Port: Select a LAN port from the drop-down. NOTE: When IPPT is enabled on a LAN port, all other interfaces are disabled. Click Save changes to save new settings. 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 62: Wan Tab

    WAN Tab NOTE: WAN settings vary depending on whether you are using the Admin Web UI or Inseego Connect. The following sections provide information on each: • WAN Tab (Admin Web UI) • WAN Settings (Inseego Connect) WAN Tab Use this tab to select an active WAN interface and configure keep alive.
  • Page 63 WAN Settings (Inseego Connect) Use these settings in Inseego Connect to enable and configure WAN keep alive, WAN failover, and WAN failback. Active WAN interface: The current active WAN interface (Cellular WAN or Ethernet WAN). First Priority: Select either Cellular WAN or Ethernet WAN to set as the active WAN interface.
  • Page 64 Lookup Address 2: Enter the second IP address to verify (if Lookup Address 1 does not respond with keep alive acknowledgement (ACK)). Lookup Address 3: Enter the third IP address to verify (if Lookup Address 2 does not respond with keep alive ACK). Enable WAN Failback: When enabled, if the internet connection has switched to a backup connection, the failback mechanism checks the primary connection at a specified frequency (set in Failback Interval).

  • Page 65: Sim Tab

    SNR: Signal to Noise Ratio. A ratio of signal power to noise power expressed in decibels. SNR is a positive value, and higher numbers are better. NOTE: SIM Management settings vary depending on whether you are using the Admin Web UI or Inseego Connect. The following sections provide information on each: • SIM Tab (Admin Web UI) •...
  • Page 66 SIM Tab (Admin Web UI) To manage your SIM from the Admin Web UI, select from the Home page SIM Status panel or select Settings from the side menu. Then select the SIM tab. NOTE: The SIM card in your FG2000e can be locked using a PIN. If the SIM card is locked, you must enter the PIN before connecting to the mobile network.
  • Page 67 SIM Status Active: Select the SIM you want to be active. NOTE: The change will take effect immediately. SIM Slot: The SIM slot number. IMSI: The International Mobile Subscriber Identity (IMSI) for your FG2000e. This is a unique number, usually fifteen digits, that identifies a Global System for Mobile Communications (GSM) subscriber.
  • Page 68 Click Save changes. SIM Management (Inseego Connect) NOTE: These SIM Management settings are available with Inseego Connect. SIM Management IMSI: The International Mobile Subscriber Identity (IMSI) for your FG2000e. This is a unique number, usually fifteen digits, that identifies a Global System for Mobile Communications (GSM) subscriber.
  • Page 69 Signal Strength: The threshold signal strength at which you want the SIM to switch automatically. When signal strength falls below this threshold for the amount of time specified in Signal Strength Failover Timer, failover occurs to the other SIM. NOTE: Higher absolute values for signal strength indicate a stronger signal, for example: -80 dBm is a stronger signal than -90 dBm.

  • Page 70: Firewall Tab

    Firewall Tab The 5G Indoor Router firewall determines which Internet traffic is allowed to pass between the router and connected devices and protects your connected devices from malicious incoming traffic from the Internet. The firewall cannot be turned off. Use the Firewall tab to adjust the general security level of the firewall, designate a specific device to receive all traffic, and set up specific firewall rules.
  • Page 71 Security Level You can select from three general security levels to block traffic into and through the FG2000e. The default Security Level is Medium. • Low — allows inbound traffic to services with open ports matching the inbound request port. Outbound traffic is allowed for any service.

  • Page 72: Mac Filter Tab

    MAC Filter Tab The MAC filter allows only selected devices to access the 5G Indoor Router primary Wi-Fi network. By default, MAC filter is turned off. Use this tab to turn the MAC Filter on and specify device access. NOTE: The MAC filter has no effect on devices connected to the guest Wi-Fi network or devices connected via Ethernet.
  • Page 73 To discard any unsaved changes and refresh the list, click Refresh list and Confirm. Notes on Blocking Devices There are two ways to block devices from connecting to the 5G Indoor Router: • Temporarily block a device from connecting to the router via the primary and guest networks and via Ethernet.

  • Page 74: Port Filtering Tab

    Port Filtering Tab Port Filtering allows you to block outgoing Internet connections and permit only selected applications to access the Internet. Traffic is identified by port numbers. Some applications are pre-defined. You can define additional applications if you know the details of the traffic used and generated by the applications.
  • Page 75 Applications Select the applications you want to be able to access the Internet and click Save changes. The following table provides port numbers and protocol information for each port filtering application listed. Application Name Port STCP Email POP3 Assigned POP3S IMAP Assigned Assigned...
  • Page 76 • On: Check this box if you want the new application to be able to access the Internet. • Application Name: Enter a name for the custom application. • Start Port: Enter the beginning of the range of port numbers used by outgoing traffic for the custom application being added.

  • Page 77: Port Forwarding Tab

    Port Forwarding Tab Port Forwarding allows incoming traffic from the Internet to be forwarded to a particular device connected to your Wi-Fi network. Normally, the built-in firewall blocks incoming traffic from the Internet. Port forwarding allows Internet users to access any server you are running on your computer, such as a Web, FTP, or Email server.
  • Page 78 NOTE: When IP Passthrough is turned on, port forwarding capabilities are set through the connected host routing system. Settings on this page are not available. Go to Advanced > LAN > IPPT to turn IP Passthrough off. Port Forwarding To turn on port forwarding, move the ON/OFF slider to ON. To turn off port forwarding, so that no inbound traffic is forwarded to a LAN client, move the slider to OFF.
  • Page 79 Custom Applications You can add up to ten custom applications. Once defined, these applications can be turned on and off the same way as pre-defined applications. Add custom application: Use this button to add a new row to the custom applications list. •...

  • Page 80: Inseego Connect Tab

    360 degree visibility and secure accessibility into your deployment from a single platform. Inseego Connect By default, the connection to Inseego Connect is ON. Slide the ON/OFF slider to OFF if you wish to disable the connection. Inseego Connect Status Connection State: The status of the connection between your FG2000e and Inseego Connect servers.

  • Page 81: Port Configuration Tab

    Port Configuration Tab Use this page to configure the ports on your FG2000e. You can set a port to WAN or LAN and configure WAN ports. NOTE: When IP Passthrough is turned on, all interfaces are disabled except for the specified LAN port. Settings on this page are not available.
  • Page 82 DHCP Client: Enable DHCP Client if you want the DHCP server to allocate an IP address for the NOTE: WAN. If the DHCP Client is not enabled, you must assign a fixed IP address, netmask, and Gateway IP below. IP address: The IP address for the WAN. Netmask: The mask network setting for the WAN.

  • Page 83: Troubleshooting And Support

    Troubleshooting and Support Overview Technical Support 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 84: Overview

    Customer Service and Troubleshooting Contact your reseller for assistance. More Information Documentation for your 5G Indoor Router FG2000e is available online. Go to www.inseego.com/support-documentation. Or, from the Admin website, select Help > Customer Support. Optional feature 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 85: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Information Product Certifications and Supplier’s Declarations of Conformity Energy Efficiency Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 86: Product Specifications

    Product Specifications Device Name: 5G Indoor Router Model: FG2000e-3 FG2000e-4 Regulatory: FG2000e-3 FCC, ISED, CE, UKCA, RCM, RSM, CITC, CITRA, TRA UAE, TRA Bahrain FG2000e-4 Standards, Approvals, GCF, PTCRB Certifications: Wi-Fi Alliance REACH, RoHS, WEEE Dimensions: 9” x 3” x 6.8” (230 mm x 76 mm x 172.5 mm) Weight: 59 oz (1675 g) Ports:...

  • Page 87: Wi-Fi

    Wi-Fi 802.11 a/b/g/n/ac/ax Wi-Fi 6 with 4x4 MU-MIMO Real Simultaneous Dual-Band Wi-Fi Multiple SSID/Guest Wi-Fi Support Supports up to 128 simultaneous Wi-Fi Enabled Devices Security Secure Boot Admin Security AES 256 Encryption, • Security Hardened Web Interface • Password Hash • Session Timeout •...

  • Page 88: Regulatory Information

    WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THIS DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT INSEEGO CORP TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
  • Page 89 MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by INSEEGO CORP.
  • Page 90 A full copy of the EU declaration of conformity is available at the following internet address: https://www.inseego.com/support/. The Declaration of Conformity may be also consulted at Inseego Corp., 9710 Scranton Rd., Suite 200 San Diego, USA. This device is restricted to Indoor Use Only when operating in the 5.15-5.35GHz frequency range.
  • Page 91 EU/UK RF Radiation Exposure Guidance Statement This device must be installed to provide at least 20 cm separation from the human body at all times. Cellular External Antenna Considerations: 1. External Antenna(s): Not Included 2. To comply with RF Exposure Requirements, the Maximum Cellular Antenna Gain Must Not Exceed: Cellular Band Antenna Gain (dBi)
  • Page 92 Band Max Power Frequency LTE BAND B3 24 dBm 1710-1785 MHz LTE BAND B4 24 dBm 1710-1785 MHz LTE BAND B5 24 dBm 824–849 MHz LTE BAND B7 24 dBm 2500-2570 MHz LTE BAND B8 24 dBm 880-915 MHz LTE BAND B12 24 dBm 698–716 MHz LTE BAND B13...

  • Page 93: Product Certifications And Supplier's Declarations Of Conformity

    Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the FG2000e device, or failure of the FG2000e device to transmit or receive such data.

  • Page 94: Limited Warranty And Liability

    (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from INSEEGO CORP, (VII) products designated by INSEEGO CORP as beta site test samples, experimental, developmental, reproduction,...

  • Page 95: Safety Hazards

    Safety Hazards Do not operate the 5G Indoor Router in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.

  • Page 96: Proper Battery Use And Disposal

    Proper Battery Use and Disposal IMPORTANT: In the event of a battery leak: - Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. - Seek medical advice immediately if a battery has been swallowed.

  • Page 97: Glossary

    Glossary 5G INDOOR ROUTER FG2000e USER GUIDE...

  • Page 98: Glossary

    Glossary • 4G LTE —Fourth Generation Long Term Evolution. LTE is a standard for wireless data communications technology and an evolution of the GSM/UMTS standards. The goal of LTE is to increase the capacity and speed of wireless data networks using new DSP (digital signal processing) techniques and modulations that were developed around the turn of the millennium.
  • Page 99 • Gbps — Gigabits per second. The rate of data flow. • HTTP —Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. • IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines.
  • Page 100 • Port Forwarding — A process that allows remote devices to connect to a specific computer within a private LAN. • Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. •...
  • Page 101 • USSD — Unstructured Supplementary Service Data (USSD), also known as “Quick code” or “Feature code”, is a communications protocol used to send data between a mobile device and network service provider. • VPN — Virtual Private Network. A secure private network that runs over the public Internet. Commonly used to connect to an office network from elsewhere.

This manual is also suitable for:

Wavemaker pro fg2000e-3

Table of Contents