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USER GUIDE Inseego Wavemaker 5G Indoor Router FG2000...
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“Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp. or any other Trademark displayed in this user manual without the written permission of Inseego Corp.
Contents Introduction and Getting Started ............................5 Overview ....................................6 System Requirements ..............................6 Ports and Buttons ................................. 7 Indicator LEDs ..................................8 Getting Started ..................................9 Installing a SIM Card ..............................9 Installing Batteries ................................ 10 Identifying a Location ..............................10 Powering On ..................................
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Customer Support Tab ............................... 51 Advanced Settings .................................. 52 Overview ....................................53 Using Advanced Settings ..............................53 LAN Tab .................................... 54 WAN Tab ..................................56 SIM Tab ..................................... 58 Cellular Tab ..................................60 Firewall Tab ..................................61 MAC Filter Tab ................................63 Port Filtering Tab ................................
Introduction and Getting Started Overview Ports and Buttons Indicator LEDs Getting Started Caring for your Router 5G INDOOR ROUTER FG2000 USER GUIDE...
Overview The 5G Indoor Router FG2000 is a wireless device that delivers Internet service. The FG2000 provides network and Internet connectivity via Wi-Fi and Ethernet. Connect laptops, tablets, e-readers, gaming consoles and more. Inside the box you will find a 5G Indoor Router FG2000, a Quick Start Guide, three AA batteries, an Ethernet cable, and an AC wall adapter power supply (in two pieces).
Indicator LEDs The top of the FG2000 has an indicator LED. It changes colors and either blinks or glows solid to communicate current states for the device. LED Color Operation Meaning Blue Solid Strong 5G connection (3 – 5 bars) Blinking Weak 5G connection (1 –...
Getting Started This section provides instructions for getting your 5G Indoor Router FG2000 up and running, as well as reset and support information. Installing a SIM Card Your SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service.
Identifying a Location Use the Inseego Connect App to identify the optimal location for your 5G Indoor Router. 1. Scan the QR code to install the Inseego Connect App from AppStore or Google Play, or visit https://inseego.com/inseego-connect-get-app to download the App.
Powering On Once you have identified a location for your 5G Indoor Router, turn it on with the AC wall adapter power supply: 1. Attach the power cord to the charger (power cord comes in two pieces). WARNING! Use only the AC wall adapter power supply that came with the 5G Indoor Router. Unapproved AC wall adapter power supplies could cause the router to overheat or catch fire, resulting in serious bodily injury, death, or property damage.
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NOTE: 4. When prompted, enter the password. The default password is on the bottom of the router. Your Wi-Fi capable device is now connected to the Internet. Connecting Devices with WPS Wi-Fi Protected Setup (WPS) allows compatible devices to connect to a Wi-Fi network on your 5G Indoor Router without having to manually enter the password.
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Connecting Devices with Ethernet You can connect wired devices such as laptops, printers, and gaming consoles via Ethernet. To connect Ethernet devices: 1. Plug one end of an Ethernet cable into one of the Ethernet ports on the router. NOTE: To connect wired devices for Internet connection, use the LAN1, LAN2, or 5Gbps LAN ports (5Gbps LAN provides Internet throughput to up to 5Gbps, depending on the maximum throughput of the device you are connecting to).
Resetting from the Admin Web UI To reset the router from the Admin Web UI, select Settings > Backup and Restore and select Restore factory defaults. Care Tips Inseego recommends the following care guidelines: • Protect the router from liquids, dust, and excessive temperatures. •...
Software Configuration Overview Admin Password Managing Cellular Data Usage Managing Wi-Fi Settings Managing Connected Devices Managing Settings Managing VPN Managing Parental Control Viewing Info About the Router Getting Help 5G INDOOR ROUTER FG2000 USER GUIDE...
Overview Use the 5G Indoor Router FG2000 Admin Web User Interface to manage your router experience. With it, you can: • Change your SSID and/or passwords (both admin and user). • View connected devices. • Check router status and data usage. •...
Side Menu Each subscreen in the 5G Indoor Router Web User Interface includes a menu on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a blue bar. Getting Help Select the question mark (?) in the upper right hand corner of a page to view Help on that topic.
Admin Password The Admin password is what you use to sign into the 5G Indoor Router Web UI. A default Admin password is assigned to each individual device and is printed on the bottom of the router. You can change the Admin password to something easier to remember, and set up a security question that will help you securely recover your password if you forget what you changed it to.
Managing Cellular Data Usage You can monitor and manage cellular data usage on your 5G Indoor Router using the Cellular Data Usage page. To manage or view cellular data usage, select from any Home page panel and then select Cellular Data Usage from the Web UI side menu. The Cellular Data Usage page appears. Cellular Data Usage Page Use the Cellular Data Usage page to view details and manage your FG2000 data usage.
Managing Wi-Fi Settings Your 5G Indoor Router offers primary and guest networks for accessing the Internet over Wi-Fi. Each network can be accessed over two bands: 2.4 GHz and 5 GHz. On the Web UI Home page, the Wi-Fi panel shows the current name (SSID) and password of the primary and guest networks.
Settings Tab You can use the default values as they appear on this tab, or can adjust them for your environment. Wi-Fi Use the Allow Wi-Fi devices to connect to this router slider to turn Wi-Fi on or off. This selection NOTE: affects primary and guest networks.
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Band Selection Each network can be accessed over two bands: 2.4 GHz and 5 GHz: • The 2.4 GHz band is supported by all devices with Wi-Fi and should be used by devices that are a few years old or older. This band passes through walls better and propagates over longer distances, so it may have a longer range.
Primary Network Tab Use these settings to connect initially to the primary Wi-Fi network or change primary network information. Connected devices must use the Wi-Fi settings shown on this screen. NOTE: If you change these settings, existing connected devices may lose their connection. Settings Primary network name (SSID): Enter a primary network name (SSID) to set up or change the primary network name.
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Password: Enter a Wi-Fi password, or you can use the Generate new password button. Important: It is critical that you change the password from the default and use a different password from your Admin password to keep the device and your network secure. Generate new password: This button inserts a strong random password in the Password field.
Guest Network Tab The Wi-Fi guest network allows you to segregate traffic to a separate network rather than share access to your Wi-Fi primary network. Use settings on this tab to set up or change Wi-Fi guest network information. Connected devices must use the Wi-Fi settings shown on this screen to connect to the guest 5G Indoor Router Wi-Fi network.
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Password: Enter a Wi-Fi password, or you can use the Generate new password button. Important: It is critical that you change the password from the default and use a different password from your Admin or primary network password to keep the device and your network secure. Generate new password: This button inserts a strong random password in the Password field.
Managing Connected Devices On the Web UI Home page, the Connected Devices panel lists the networks currently connected to your 5G Indoor Router along with the number of connected devices for each network. To manage connected devices, select from the Home page Connected Devices panel (or select Connected Devices from the Web UI side menu).
Connected Devices Page This page provides details about each device connected to the 5G Indoor Router and allows you to edit how device names appear in the Web UI. You can also block or unblock a device from Internet access. Connected This table lists all devices connected to the 5G Indoor Router: Connection: An icon indicates the connection type (Wi-Fi or Ethernet) for each device.
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• Name: To change how the device name appears in this Web UI, enter a different name. NOTE: This only changes the device name in the FG2000 Web UI. • IPv4: The IP address of the connected device. • MAC Address: The MAC Address (unique network identifier for this connected device). •...
Managing Settings On the Web UI Home page, the Settings panel shows Port Filtering and the date and time of the last system update. To configure more system settings, select from the Home page Settings panel (or select Settings from the Web UI side menu). The Settings page includes five tabs: •...
Preferences Tab This tab allows you to change how dates, time, and numbers are displayed in the FG2000 Web UI. NOTE: These preferences affect packets sent to remote servers. For example, if you select a 24 hour time format, the Web UI, and any packets reporting time somewhere else, will display time in 24 hour format.
Software Update Tab Software updates are delivered to the 5G Indoor Router automatically over the mobile network. This tab displays your current software version, last system update information, software update history, and allows you to check for new software updates. Current Software Software version: The version of the software currently installed on your 5G Indoor Router.
Backup and Restore Tab Use this tab to back up current 5G Indoor Router settings to a file on your computer, restore (upload) a previously-saved configuration file, reset the router to factory defaults, or restart the router. Backup To back up current 5G Indoor Router settings to a file on your computer, enter your Admin password in the Admin password field.
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Click the Download button. The file is automatically downloaded to the default Downloads folder on the device connected to the Admin Web UI. This configuration file contains all settings for your 5G Indoor Router. NOTE: The backup file cannot be edited or viewed on the downloaded system or on any other device. This file can only be restored for this model of 5G Indoor Router, and settings can only be viewed or changed using the Web UI.
GPS Tab The 5G Indoor Router incorporates a GPS receiver. The GPS receiver can determine your current location. Use this tab to enable GPS, view current location information, and to enable GPS streaming to devices with the GPS over Wi-Fi feature. GPS Settings Enable GPS: This setting enables or disables the GPS radio on your 5G Indoor Router.
Managing VPN The 5G Indoor Router allows you to establish secure connections to remote networks over a public network using VPN. You can either create IPSec VPNs or enable OpenVPN. To set up VPN, select > from any Home page panel and then select VPN from the Web UI side menu. The VPN page includes two tabs: •...
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Add New VPN Tunnel: Step 1 out of 5 General Settings • Start tunnel — Select whether to start the tunnel automatically upon start up or manually. • Enable tunnel —Check this box to enable the tunnel. • Tunnel name — Enter a unique name to identify this VPN. •...
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Add New VPN Tunnel: Step 3 out of 5 IKE Phase 1 Key lifetime: The lifetime of the phase 1 key, in seconds. Select desired items from each column. NOTE: Each phase should support at least one matching option in each column. For example, if Phase 1 on this page is configured to support Hash SHA2 512, SHA2 384, and SHA2 256, then at least one of those selections must be selected in Phase 2 on the next page in order to be a common Hash.
OpenVPN Tab You can configure and enable OpenVPN with your 5G Indoor Router. If OpenVPN is connected, there is no need for devices connected to the router to use their own OpenVPN client. NOTE: When an OpenVPN connection is established, Port Filtering and Port Forwarding settings are not effective, as traffic from all connected devices goes through the OpenVPN tunnel.
Managing Parental Control Parental controls in the 5G Indoor Router FG2000 Web UI allow you to control Internet access to specific devices and view search history. To manage parental controls, select from the Home page Parental Control panel (or select Parental Control from the Web UI side menu).
Profile Tab Parental controls in the FG2000 Web UI allow you to control Internet access to specific devices. You can set up multiple profiles for Internet access on the Profile tab and assign them to individual connected devices on the Profile Assignment tab. You can view search history on the Search History tab.
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Profile Name: Enter a name for the profile. Block URL: Enter a URL you want to block for this profile and click Add. Repeat for additional URLs. Block PORT: Enter a port number you want to block for this profile and click Add. Repeat for additional ports.
Profile Assignment Tab Use this tab to assign profiles created on the Profile tab to individual connected devices, allowing you to determine when specific devices can access the Internet through your 5G Indoor Router. NOTE: You must first create a profile on the Profile tab. Add profile assignment: Select this button to assign a profile to devices.
Search History Tab Use this tab to view Internet search history for devices connected through your 5G Indoor Router. NOTE: You must first create a profile on the Profile tab and check the URL Search History check box. Then you must assign the profile to a device on the Profile Assignment tab. You can view all the URLs the selected device visited and the number of visits for each URL for the past 15 days.
Viewing Info About the Router On the Web UI Home page, the About panel shows current connection status, the amount of time connected, and the amount of data transmitted and received. To view more detailed information about your 5G Indoor Router and its use, select from the Home page About panel (or select About from the Web UI side menu).
Session data Rx: The amount of data received for the current session. This counter starts at zero when the connection is established. Software Components Manufacturer: The manufacturer of the 5G Indoor Router (Inseego). Model name: The model name of the 5G Indoor Router.
System Status Tab Use this tab to view details about your system status. General Ethernet clients: The number of client devices connected by Ethernet. 2.4 GHz clients: The number of client devices connected at 2.4 GHz band. 5 GHz clients: The number of client devices connected at 5 GHz band. 5G INDOOR ROUTER FG2000 USER GUIDE...
Ethernet WAN Tab Use this tab to view details about your Ethernet WAN connection. IPv4 address: The Internet IP address assigned to the 5G Indoor Router. IPv4 subnet mask: The network mask associated with the IPv4 address. IPv4 gateway: The gateway IP address associated with the IPv4 address. IPv4 DNS: The Domain Name Server currently used by this device.
Cellular WAN Tab Use this tab to view details about your cellular WAN connection. General Radio Access Technology: Indicates the current cellular data connection, for example, LTE. IMEI: The International Mobile Equipment Identity (IMEI) for this device. This is a 15 digit code used to uniquely identify an individual mobile device on a cellular network.
Getting Help On the Web UI Home page, the Help panel provides links to introductory help and support. To view more detailed help information, select from the Home page Help panel (or select Help from the Web UI side menu). The Help page includes two tabs: •...
Help Tab This page provides links to help topics for every page of the Admin Web UI and general topics useful for getting started with your 5G Indoor Router. Customer Support Tab Use the Customer Support tab for useful links and support information. 5G INDOOR ROUTER FG2000 USER GUIDE...
Overview The Advanced Settings pages on the 5G Indoor Router Admin website are intended for users with technical expertise in the area of telecommunication and networking. WARNING! Changing the Advanced settings may be harmful to the stability, performance, and security of the 5G Indoor Router FG2000. Using Advanced Settings When you select the Advanced tab on the Settings page, a warning message appears.
LAN Tab This tab provides settings and information about the 5G Indoor Router’s local area network (LAN). The LAN consists of the router and all Wi-Fi and Ethernet connected devices. IPv4 IP address: The IP address for your 5G Indoor Router, as seen from the local network. Normally, you can use the default value.
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Turn on DHCP server: This checkbox turns the DHCP Server feature on or off. This should be left NOTE: checked. The DHCP server allocates an IP address to each connected device. If the DHCP Server is turned off, each connected device must be assigned a fixed IP address. DHCP lease time: The number of minutes in which connected devices must renew the IP address assigned to them by the DHCP server.
WAN Tab Use this tab to configure and set the priority of each available WAN interface. Active WAN Interface: The current active WAN interface. Set WAN Interface Priority First Priority: Use the drop-down to select the WAN interface to have first priority (Cellular WAN or Ethernet WAN).
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Reliability — Sets the number of Track IPs that must respond to ping tests in order for the WAN interface to be considered active: • 3 — If there is no response from any of the Track IPs, WAN interface is considered inactive. •...
SIM Tab The SIM card in your 5G Indoor Router can be locked using a PIN. If the SIM card is locked, you must enter the PIN before connecting to the mobile network. Once entered, the PIN is remembered until the next shutdown.
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Change SIM PIN: Use this button to change the SIM PIN. You must enter the current PIN, then enter the new PIN and confirm it. Click Save changes. Turn on SIM PIN Lock: Use this button to set the SIM so that entry of a PIN is required upon startup to connect to the mobile network.
Cellular Tab In most configurations, the 5G Indoor Router is used with a dynamic IP and SIM and the Access Point Name (APN) is available from the network, for example: internet. However, if you are on a private network, you may need to set the APN on this tab for the network to communicate with the router. Network Selection Allow device to connect to the mobile networks: Use the ON/OFF slider when necessary to turn off cellular data and prevent access to the mobile network.
Firewall Tab The 5G Indoor Router firewall determines which Internet traffic is allowed to pass between the router and connected devices and protects your connected devices from malicious incoming traffic from the Internet. The firewall cannot be turned off. Use the Firewall tab to adjust the general security level of the firewall, designate a specific device to receive all traffic, and set up specific firewall rules.
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DMZ allows the connected device specified as the DMZ IP address (Destination IP address) to receive all traffic that would otherwise be blocked by the firewall. NOTE: Allowing DMZ may assist some troublesome network applications to function properly, but the DMZ device should have its own firewall to protect itself against malicious traffic.
MAC Filter Tab The MAC filter allows only selected devices to access the 5G Indoor Router primary Wi-Fi network. By default, MAC filter is turned off. Use this tab to turn the MAC Filter on and specify device access. NOTE: The MAC filter has no effect on devices connected to the guest Wi-Fi network or devices connected via Ethernet.
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Device List This list includes all devices currently connected to the router, except those connected via Ethernet. Add new device: Use this button to add a device to the device list, then enter the device name, MAC address, choose whether to select the MAC Address Filter checkbox, and click Save changes. To delete a device from the list, select its Delete checkbox and click Save changes.
Port Filtering Tab Port Filtering allows you to block outgoing Internet connections and permit only selected applications to access the Internet. Traffic is identified by port numbers. Some applications are pre-defined. You can define additional applications if you know the details of the traffic used and generated by the applications.
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Applications Select the applications you want to be able to access the Internet and click Save changes. The following table provides port numbers and protocol information for each port filtering application listed. Application Name Port STCP Email POP3 Assigned POP3S IMAP Assigned Assigned...
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Custom Applications You can define up to ten custom applications. Add custom application: Use this button to add a new row to the custom application list. • On: Check this box if you want the new application to be able to access the Internet. •...
Port Forwarding Tab Port Forwarding allows incoming traffic from the Internet to be forwarded to a particular device connected to your Wi-Fi network. Normally, the built-in firewall blocks incoming traffic from the Internet. Port forwarding allows Internet users to access any server you are running on your computer, such as a Web, FTP, or Email server.
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Port Forwarding To turn on port forwarding, move the ON/OFF slider to ON. To turn off port forwarding, so that no inbound traffic is forwarded to a LAN client, move the slider to OFF. Applications Check the box next to each Port Forwarding application that you want to allow. To forward all inbound WAN traffic on a specific port to a single LAN client, enter the IP address of the target device in the Application IP Address field.
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Custom Applications You can add up to ten custom applications. Once defined, these applications can be turned on and off the same way as pre-defined applications. Add custom application: Use this button to add a new row to the custom applications list. •...
Customer Service and Troubleshooting Contact your service provider for assistance. More Information Documentation for your 5G Indoor Router FG2000 is available online. Go to www.inseego.com/support-documentation. Or, from the Admin website, select Help > Customer Support. Optional feature 5G INDOOR ROUTER FG2000 USER GUIDE...
Product Specifications and Regulatory Information Product Specifications Regulatory Information Product Certifications and Supplier’s Declarations of Conformity Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal 5G INDOOR ROUTER FG2000 USER GUIDE...
Product Specifications Device Name: 5G Indoor Router Model: FG2000-3 Regulatory: FCC, CE Device Testing: WEEE, RoHS, REACH Dimensions: 9” x 3” x 6.8” (230 mm x 76 mm x 172.5 mm) Weight: 59 oz (1675 g) Ports: 3x LAN 5/ 1/ 1 Gbps 1x WAN 1 Gbps RJ11 for VoLTE SIM:...
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THIS DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT INSEEGO CORP TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
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MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment. NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by INSEEGO CORP.
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Band Max Power Frequency LTE BAND B26 24 dBm 814–849 MHz LTE BAND B28 24 dBm 703–748 MHz LTE BAND B30 24 dBm 2305–2315 MHz LTE BAND B38 24 dBm 2570–2620 MHz LTE BAND B39 24 dBm 1880–1920 MHz LTE BAND B40 24 dBm 2300–2400 MHz LTE BAND B41...
Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the FG2000 device, or failure of the FG2000 device to transmit or receive such data.
(IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from INSEEGO CORP, (VII) products designated by INSEEGO CORP as beta site test samples, experimental, developmental, reproduction,...
Safety Hazards Do not operate the 5G Indoor Router in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.
Proper Battery Use and Disposal IMPORTANT: In the event of a battery leak: - Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. - Seek medical advice immediately if a battery has been swallowed.
Glossary • 4G LTE —Fourth Generation Long Term Evolution. LTE is a standard for wireless data communications technology and an evolution of the GSM/UMTS standards. The goal of LTE is to increase the capacity and speed of wireless data networks using new DSP (digital signal processing) techniques and modulations that were developed around the turn of the millennium.
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• Gbps — Gigabits per second. The rate of data flow. • HTTP —Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. • IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines.
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• Port Forwarding — A process that allows remote devices to connect to a specific computer within a private LAN. • Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. •...
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• USSD — Unstructured Supplementary Service Data (USSD), also known as “Quick code” or “Feature code”, is a communications protocol used to send data between a mobile device and network service provider. • VPN — Virtual Private Network. A secure private network that runs over the public Internet. Commonly used to connect to an office network from elsewhere.
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