Frequently Asked Questions - VTech RM5754HDV2 User Manual

Frequently Asked Questions

Below are the questions most frequently asked about the baby monitor.
Can I turn the parent unit
display screen off but
keep hearing sounds from
the baby unit?
Why is the baby unit not
responding normally?
Why is my screen in black
and white?
Why does my baby unit
show offline? Why is the
connection lost every now
and then?
Why can't I hear a sound/
Why can't I hear my baby
crying?
Yes, press POWER | LCD ON/OFF on the parent
unit to turn off the screen. The parent unit display will
also dim automatically after being inactive for some
time. In both instances, you will still be able to hear
all sounds from the baby unit.
Press any key to turn the screen back on.
Try the following (in the order listed) for a common
cure:
1. Disconnect the power to the baby unit.
2. Wait a few minutes before connecting power
back to the baby unit.
3. Reboot/Reset the parent unit.
The baby unit has a light sensor that measures
ambient light. When the ambient light is dim, such
as during night time or in a dark room, the baby unit
activates its infrared LEDs, and displays the cam-
era images in black and white night vision.
The baby unit may have lost connection to the Wi-
Fi router. Check your network and router settings.
Other electronic products may cause interference with
your baby unit. Try installing your baby unit as far away
from these electronic devices as possible.
The parent unit speaker volume may be too low.
Press on the parent unit to increase the
volume.
43