VTech DM1211, DM1211-2 - Enhanced Range Digital Audio Monitor Manual

Introduction

Before using this product, please read Important safety instructions.
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature-rich VTech product.
For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
The parent unit runs on rechargeable battery or AC power. To continuously monitor your baby, make sure you use both battery and AC power at the same time. With the battery alone, the parent unit can cordlessly run for a short time only.

What's in the box

Replace the battery
To replace the battery, unplug the battery connector from the socket, and then pull the battery out of the battery compartment. Follow the steps above to install the battery.

Connect the baby monitor
When you have connected and turned on the baby unit and all the parent units, they will enter pairing mode automatically. It takes around 10 minutes for the pairing process to complete. When the parent unit and baby unit are successfully paired, both their power LEDs are on steadily. The baby monitor is ready to use.

NOTES

Notes

• The parent unit battery is fully charged after 3 hours of continuous charging.
• It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, turn the parent unit off while charging.
• The standby time varies depending on the sensitivity level you set, your actual use and the age of the battery.

Battery indicators	Battery status	Action
The battery icon is off.	No battery is installed but operates using AC power.	Install the parent unit battery. Charge without interruption (at least 30 minutes).
The screen displays LOW BATTERY and . The light flashes.	The battery has very little charge and may be used for only a short time.	Charge without interruption (about 30 minutes).
The battery icon becomes solid .	The battery is fully charged.	To keep the battery charged, connect it to AC power when not in use.

Before use

Note

• This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not be used as such.

Test your audio monitor
You may test the baby monitor before initial use, and at regular times thereafter.

• For hearing protection, make sure the parent unit is more than 6.5 feet (2 meters) away from the baby unit. If you hear any high-pitched noise, move the parent unit further until the noise stops. You can also press on the parent unit to lower or mute the noise.

1. Make sure your baby unit and parent unit are on.
2. Speak towards the microphone of the baby unit. You will hear the sound at the parent unit, and see the visual sound indicators light up.

Note
When the parent unit displays NOT LINKED and flashes, move the parent unit closer to the baby unit (observe the minimum distance of 6.5 feet/ 2 meters). You can also check if the baby monitor is connected to a live power socket and switched on.

Tip

• Increase the speaker volume of the parent unit if you cannot hear the sounds transmitted from the baby unit.

Positioning the baby monitor

• Keep the baby units out of the reach of your baby. Never place or mount the baby units inside the baby's crib or playpen.

1. Place the baby units more than 3 feet (1 meter) away from your baby.
   
   
2. Place the parent unit more than 6.5 feet (2 meters) away from the baby unit to avoid screeching noise.
   

• The default volume of your parent unit is level 3. If you experience high-pitched screeching noise from your baby monitor while positioning:
  • Make sure your baby unit and parent unit are more than 6.5 feet (2 meters)apart, OR
  • Turn down the volume of your parent unit.

Operating range
The operating range of the baby monitor is up to 1,500 feet (450 meters) outdoors or 160 feet (50 meters) indoors. The actual operating range may vary depending on the environmental conditions, and other interferences such as walls, doors, and other obstructions.

Using the baby monitor

Power on or off the baby unit

• Press to power on the baby unit. The power light turns on.
• Press and hold to power off the baby unit. The power light turns off.

Power on or off the parent unit

• Press and hold to power on the parent unit. The screen turns on.
• Press and hold again to power off the parent unit. The screen turns off.

Note

• The parent unit powers on automatically once it is connected to power socket or battery installed. The baby unit also powers on automatically once connected to power socket.

Adjust the speaker volume for baby unit

• Press or on the baby unit at any time.

Note

• The speaker of baby unit cannot be muted.

Adjust the speaker volume for parent unit
You can adjust the speaker volume from VOLUME 1 to VOLUME 5, or turn it off. The speaker volume is preset to VOLUME 3.

• Press or when the parent unit is not in use.

When the speaker volume is set to VOLUME OFF, the screen displays .

Adjust the sound sensitivity of the baby unit
You can choose to hear sounds from the baby unit all the time, or to hear sounds that exceed a certain level. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit. The VOX sensitivity level is preset to HIGHEST.

1. Press when the parent unit is not in use.
2. Press SELECT to select VOX LEVEL.
3. Press or to choose the desired sensitivity level.
4. Press SELECT to confirm your selection. The screen displays SAVED and you hear a confirmation tone.

Note

• To enter the VOX Level menu of the parent unit, the baby unit must be turned on.

Sound alert
If you want the parent unit alerts you with sound, especially when the baby unit detects loud sounds, you can turn on the sound alert feature. This feature is preset to OFF.
Once this feature is on, is shown on LCD display. When the visual sound indicator hits the red light range, i.e. the baby unit detects loud sounds, your parent unit beeps and flashes.

1. Press when the parent unit is not in use.
2. Press or to choose SOUND ALERT, then press SELECT.
3. Press or to choose ON or OFF.
4. Press SELECT to confirm your selection. The screen displays SAVED and you hear a confirmation tone.

Note

• The sound alert setting on each parent unit is independent.

Vibration alert
You can set your parent unit to vibrate and alert you, whenever the baby unit detects loud sounds. This feature is preset to OFF.

Once this feature is on, is shown on LCD display. When the visual sound indicator hits the red light range, i.e. the baby unit detects loud sounds, your parent unit vibrates and flashes.

1. Press when the parent unit is not in use.
2. Press or to choose VIBE ALERT, then press SELECT.
3. Press or to choose ON or OFF.
4. Press SELECT to confirm your selection. The screen displays SAVED and you hear a confirmation tone.

Notes

• Each time you set the vibration alert to ON, the parent unit vibrates briefly after you press SELECT.
• The vibration alert setting on each parent unit is independent.

Nightlight
Both your parent unit(s) and baby unit allow you to turn on or off the nighlight on the baby unit.

Turn on/off the nightlight using the baby unit:

1. Press to turn on the nightlight.
2. Press again to turn off the nightlight.

Turn on/off the nightlight using the parent unit:

1. Press _MENU when the parent unit is not in use.
2. Press or to choose NIGHTLIGHT, then press SELECT.
3. Press or to choose ON or OFF.
4. Press SELECT to confirm your selection. The screen displays SAVED and you hear a confirmation tone.

Notes

• When the nightlight is turned on, the parent unit displays .
• The nightlight on baby unit operates even when the parent unit battery is out of charge or has been turned off.
• If the parent unit lost link, the nightlight icon on its LCD display will disappear, regardless of the nightlight status.

Language
You can select a language (English, Spanish or French) to be used in all screen displays. The language is preset to English.

1. Press when the parent unit is not in use.
2. Press or to choose LANGUAGE, then press SELECT.
3. Press or to choose ENGLISH, ESPANOL,or FRANCAIS.
4. Press SELECT to confirm your selection. The screen displays SAVED and you hear a confirmation tone.

Note

• The language setting on each parent unit is independent.

Turn on or off the audio reminder
With audio reminder feature preset to ON, the parent unit plays an audio reminder when it is connected to a baby unit. It reminds you to place the baby unit at least 3 feet (1 meter) away from your baby, and keep the cords out of the reach of children.

1. Press when the parent unit is not in use.
2. Press or to choose REMINDER, then press SELECT.
3. Press or to choose ON or OFF.
4. Press SELECT to confirm your selection, and you hear a confirmation tone.

Notes

• You can press or to adjust the volume when the parent unit is playing the reminder.
• If the speaker volume of the parent unit is turned off, it will change to the default volume level when the parent unit plays the reminder.

Set default
Use this feature to restore to the default settings. Restoring the default settings on one parent unit will also reset the shared settings for VOX sensitivity level of the other parent unit.

1. Press when the parent unit is not in use.
2. Press or to choose SET DEFAULT, then press SELECT.
3. Press or to choose YES or NO.
4. When you choose YES, press SELECT to confirm your selection. The screen displays SAVED and you hear a confirmation tone.
   -OR-
   When you choose NO, press SELECT to confirm your selection. The screen displays the previous menu.

Talk to the baby unit
You can broadcast messages from a parent unit to the baby unit and the other parent unit. If you have two parent units, you can use both of them at the same time to talk to the baby unit.

1. Press and hold TALK on the side of the parent unit. The screen displays TALK when the voice connection to the baby unit is made.
2. Speak towards the MIC on the parent unit. Your voice is broadcast to the baby unit and the other parent unit.

Notes

• If you have two parent units, and you use one of them to talk to you baby, your voice will broadcast to both the baby unit and the other parent unit. The other parent unit displays TALKBACK. However, no sound will transmit from the baby unit to any parent unit during broadcasting.
• If speaker volume of the parent unit has been turned off before the talk, it will change to default volume level after the talk finished.

Find/page the parent unit
Use this feature to locate misplaced parent units.

1. Press PAGE on the baby unit. All idle parent units ring and display PAGING.
2. To end paging, press any key on the parent unit, or press PAGE on the baby unit.

Notes

• Paging rings all parent units even if the speaker volume of parent unit is set toVOLUME OFF.
• The baby unit cannot page any parent unit that is turned off, out of range, or talking to the baby unit.

Technical specifications

Baby unit overview

1. Night light
   • On when night light is turned on manually.
   • Off when night light is turned off manually.
2. • Press to turn the night light on or off.
3. • Press to decrease the speaker volume.
4. (On/off)
   • Press to power on, and the power light turns on.
   • Press and hold to power off, and the power light turns off.
5. • Press to increase the speaker volume.
6. Microphone
7. Power light
   • On when the baby unit is turned on.
8. PAGE
   • Press to start or stop paging parent unit.
9. Power jack
10. Speaker

Parent unit overview

1. Visual sound indicator
   
   The visual sound indicator shows the sound level detected by the baby unit.
   • 
     
     
   • Additional red lights indicate a higher sound level detected by the baby unit (e.g. baby crying loudly).
     
2. LCD display
3. Microphone
4. • Press to decrease the speaker volume.
   • Press repeatedly until the volume reaches the minimum to turn it off.
   • While in a menu, press to scroll down.
5. • Press to enter the menu.
   • While in a menu, press to return to the previous menu.
6. Speaker
7. Battery LED
   • Light on when the battery is being charged.
   • Light flashes when the battery is low and needs charging.
   • Light off when the parent unit is running on AC power without battery installed, or the parent unit is running on battery only.
8. • Press to increase the speaker volume.
   • While in a menu, press to scroll up.
9. SELECT
   • While in a menu, press to choose an item, or save a setting.
10. (On/off)
    • Press and holdto power on, the screen turns on.
    • Press and holdagain to power off, the screen turns off.
    • While in a menu, press to return to idle screen.
11. TALK
    • Press and hold to talk to the baby.
12. Power jack
13. Belt clip
14. Battery compartment cover

Parent unit icons

Status icons
Connection status

• displays when strong signal strength is detected between the baby unit and the parent unit.
• displays when moderate signal strength is detected between the baby unit and the parent unit.
• displays when the weak signal strength is detected between the baby unit and the parent unit.
• flashes when the link between the baby unit and the parent unit is lost.

Night light

• On when the night light is turned on.

Sound alert

• Displays when the sound alert of the parent unit is turned on.
• Flashes when there are loud sounds detected from the baby unit.

Vibration alert

• Displays when the vibration alert of the parent unit is turned on.
• Flashes when there are loud sounds detected from the baby unit.

Volume off

• Displays when the patient unit speaker volume is turned off.

Battery status

• animates when the battery is charging.
• displays solid when the battery is fully charged.
• flashes when the battery is in low level and needs charging.
• No battery icon displays when there is no battery installed.

Parent unit display screen messages

	The link between the parent unit and the baby unit is established.
	The parent unit uses only the rechargeable battery pack and it needs to be recharged.
	The link between the parent unit and the baby unit is lost continuously for over 10 seconds.
	Both idle parent units are being paged by the baby unit.
	Your selection has been saved.
	The parent unit is out of range of the baby unit, or the baby unit is out of power.
	You are using the parent unit to talk to your baby.
	Someone is using the other parent unit to talk to the baby, and the voice is also broadcasting to your parent unit. No sound will transmit from the baby unit to any parent unit during broadcasting. For DM1211-2 only

General product care

To keep this product working well and looking good, follow these guidelines: To keep this product working well and looking good, follow the

• Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the product or treating it roughly.
• Clean with a soft cloth.
• DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap.
• DO NOT use cleaning spray or liquid cleaners.
• Make sure the baby unit and parent unit are dry before you connect them to the mains again.

Storage

When you are not going to use the baby monitor for some time, remove the rechargeable battery from the parent unit. Store the parent unit, the baby unit and the adapters in a cool and dry place.

Frequently asked questions

Below are the questions most frequently asked about the baby monitor. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service.

Why does the baby monitor not respond normally?	Try the following (in the order listed) for common cure: Disconnect the power to the baby unit and the parent unit. Remove the batteries in the parent unit. Then, install the batteries again. Wait a few minutes before connecting power back to the baby unit and the parent unit. Turn on the baby unit and the parent unit. Wait for the parent unit to synchronize with the baby unit. Allow up to one minute for this to take place.
Why doesn't the screen of the parent unit go on when I switch on the unit?	Perhaps the rechargeable battery of the parent unit is empty and the parent unit is not connected to the power. Insert the appliance plug into the parent unit and put the adapter in a wall socket.
Why doesn't the POWER light of the baby unit go on when I switch on the unit?	Perhaps the baby unit is not connected to the power. Connect the baby unit to the power.
Why does the baby monitor produce a high-pitched noise?	The units may be too close to each other. Make sure the parent unit and the baby unit are more than 6.5 feet (2 meters) away from each other.
Why does the parent unit react too quickly to other sounds?	The baby unit also detects other sounds than those of your baby. Adjust the VOX sensitivity level to a lower level or adjust the speaker volume on the parent unit.
Why don't I hear a sound/ Why can't I hear my baby cry?	The volume of the parent unit may have set too low. Press to increase the volume level. You may have set a low VOX sensitivity level. See Adjust the sound sensitivity of the baby unit to change the setting.
Why does the parent unit beep?	If the sound alert feature is on, there is sound detected from the baby unit. The baby unit may be out of range. Move the parent unit closer to the baby unit (but not less than 6.5 feet). If the parent unit is powered by the provided battery, it may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 11 hours.
Why can't I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?	The baby unit may be out of range. Move the parent unit closer to the baby unit (but not less than 6.5 feet). Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible.
Why doesn't the battery icon shown on LCD display even I have properly installed the battery?	The battery may not be working. Contact our customer service to purchase a new battery.

Important safety instructions

When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. This product is not a substitute for adult supervision of the infant. Supervising the infant is the parent's or caregiver's responsibility. This product could cease operating, and therefore you should not assume it will continue working properly for any given period of time. Further, this is not a medical device and should not be used as such. This product is intended to assist you in supervising your baby.
4. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
5. 
   Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used for the parent unit. Use only the supplied rechargeable battery or replacement battery pack (BT166342/BT266342) for the parent unit. Do not dispose of batteries in a fire. They may explode.
6. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product. Baby unit power adapter: Output: 6V DC 400mA; Parent unit power adapter: Output: 6V DC 400mA.
7. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
8. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
9. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
10. Unplug the power cords before replacing batteries.
11. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation.
12. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped.
13. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.
14. Do not overload wall outlets or use an extension cord.
15. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
16. This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register.
17. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
18. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
19. You should test the sound reception every time you turn on the units or move one of the components.
20. Periodically examine all components for damage.
21. Be aware of possible loss of privacy while using public airwaves. Conversations may be picked up by other nursery monitors, cordless phones, scanners, etc.
22. Children should be supervised to ensure that they do not play with the product.
23. The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

1. Use and store the product at a temperature between 32^oF and 104^oF.
2. Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source.
3. Batteries should not be exposed to excessive heat such as bright sunshine or fire.
4. 
   Strangulation Hazard—Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft (0.9 m) away). Do not remove this tag.
   
   
5. Never place the baby unit inside the baby's crib or playpen. Never cover the baby unit or parent unit with anything such as a towel or a blanket.
6. Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep wireless devices at least six inches from the pacemaker.
• Should NOT place wireless devices directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  WTR's evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless devices.

Electromagnetic fields (EMF)
This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user's manual, the product is safe to be used based on scientific evidence available today.

Go to www.vtechphones.com DM1211 to register your product for enhanced warranty support and the latest VTech DM1211-2 product news.