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Diagnostics
Diagnostics
The interface allows you to capture diagnostic logs to be downloaded and sent to the Technical support
subsequently. The diagnostic logs help identify and solve reported troubles. The logs include information on
the device and its configuration, LAN operations, crash log and memory statistics.
Diagnostic Package
Packet Capture Status – display whether or not packet capture is started in the Packet capture folder.
Size of Captured Packets – display the amount of the packets captured.
Syslog Capture State – display whether or not Syslog message capture is started in the Syslog folder.
Syslog Capture Time – display how long Syslog messages are captured in the Syslog folder.
Size of Captured Packets – display the amount of the Syslog messages captured.
Stop Syslog Capture – set the data capture time.
Start capturing using the recording button
restarted and run again. Download the packet capture file using
CAUTION
The start of diagnostic data capture restarts the packet capture if running.
Tools
Verify Network Address Accessibility – verify the network address accessibility via the Ping command
in standard operating systems. Press Ping to display a dialog box for you to enter the IP address/domain
name and press Ping to send the test data to the set address. If the IP address/domain name is invalid, a
warning is displayed and the Ping button remains inactive until the IP address becomes valid. The dialog
box also displays the procedure state and result. Failed means that either the IP address was unavailable
within 10 s or it was impossible to translate the domain name into an address. If a valid response is received,
the response sending IP address and response waiting time in milliseconds are displayed. Press Ping
again to send another query to the same address.
Packet Capture
In the Trace tab, you can launch capturing of incoming and outgoing packets on the network interface. The
captured packets can be stored locally in a 4 MB buffer or remotely in the user PC. The file with captured
packets can be downloaded for Wireshark processing, e.g. (www.wireshark.org).
Local Packet Capture
We recommend that you lower the video stream transmission rate below 512 kbps while capturing packets
locally. When the local capture buffer is full, the oldest packets are rewritten automatically.
1.
Click
to start packet capturing.
2.
Click the icon
3.
Click
to save the packet capture file on a disk.
to stop packet capturing.
Configuration
. By repressing the recording button
.
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the capture will be
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