2N Indoor Talk User Manual
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2N Indoor Talk
User Manual

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Summary of Contents for 2N Indoor Talk

  • Page 1 2N Indoor Talk User Manual...
  • Page 2 Abstract Manuals for previous firmware versions can be found at https://wiki.2n.com/usgu/idtacm/.
  • Page 3: Table Of Contents

    Domain Name ........................... 17 IP address ..........................17 Web Configuration Interface Login ....................17 IP Address Retrieval ........................17 IP Address Retrieval Using 2N Network Scanner ................. 18 IP Address Retrieval Using Hardware ..................18 Firmware Update .......................... 19 Device Restart ..........................19 Restart Using RESET Button ......................
  • Page 4 Backlight Settings Menu ........................ 51 Operational Statuses ........................52 Signaling of Operational Statuses ....................52 Calls ............................53 Idle Mode ..........................56 Device Lock ..........................56 Do Not Disturb Mode ......................... 57 Maintenance - Cleaning ........................59 Troubleshooting ..........................60 Technical Parameters ........................
  • Page 5: Symbols And Terms Used

    Symbols and Terms Used Symbols and Terms Used The following symbols and pictograms are used in the manual: DANGER Always abide by this information to prevent persons from injury. WARNING Always abide by this information to prevent damage to the device. CAUTION Important information for system functionality.
  • Page 6: Product Description

    The section also includes safety precautions. Basic Features 2N Indoor Talk is an indoor IP/SIP audio unit allowing for voice communication with the 2N IP intercoms. The device includes a panel with a 3 mm thick hardened glass touchscreen, Speakerphone, high-quality microphone with excellent audibility and intelligibility properties, Ethernet LAN interface and induction loop, external power supply and doorbell connectors.
  • Page 7: Accessories For Installation

    Part No. 91378800 Axis Part No. 01700-001 Mounting box Wall/plasterboard flush mounting box for 2N indoor answering units. Not included in the package of 2N Indoor Talk. Part No. 91378802 Axis Part No. 02039-001 Stand Stand for 2N indoor answering units.
  • Page 8: Device Description

    Package Completeness Check (p. 8) • Component Layout (p. 9) Package Completeness Check Please check the product delivery before installation. Contents: 2N Indoor Talk External power and doorbell button terminals Certificate of ownership 2.5 mm hexagon key wrench Quick Start manual...
  • Page 9: Component Layout

    Device Description Component Layout Front Panel with capacitive touch layer Speaker Microphone Anchoring holes...
  • Page 10 Device Description Rear External induction loop output RESET Button Doorbell button input 12 V / 1 A DC power supply input Ethernet...
  • Page 11: Mechanical Installation

    Flush Mounting Box Device Installation (p. 13) Flush Mounting Box Installation 2N Indoor Talk is designed for flush mounting (brick, plasterboard, wood). Use the flush mounting box (Part No. 91378800), which is not included in the package. Alternatively, the product can be surface installed in a...
  • Page 12 When the mortar hardens, break off the clips and cap the box with the cover provided. Use anchoring elements to fix the device into plasterboard. To install 2N Indoor Talk into a flush mounting box, get a 2.5 mm hexagon key wrench, which is included in the package.
  • Page 13: Flush Mounting Box Device Installation

    Crimp the RJ-45 connector onto the UTP cable. Take 2N Indoor Talk and lean its bottom edge against the wall below the flush mounting box. First plug the green power/doorbell connector. Connect the LAN connector.
  • Page 14: Power Supply

    Power Supply Power supply must comply with PS1 class output. You can feed 2N Indoor Talk as follows: Use an Ethernet cable connected to a PoE supply or PoE supporting Ethernet switch/router. Using a 12 V / 1 A DC power adapter connected to the backside terminal board.
  • Page 15: Poe Supply Connection

    Make sure that the external power supply meets the power supply class PS2/LPS. PoE Supply Connection Use a standard straight RJ-45 terminated cable to connect 2N Indoor Talk to the Ethernet. The device supports the 10BaseT and 100BaseT protocols. CAUTION •...
  • Page 16 Mechanical Installation Figure 1. Ethernet cable connector Figure 2. Ethernet socket unused unused unused unused WARNING This device cannot be connected directly to telecom lines (or public wireless networks) of any telecom service providers (i.e. mobile providers, landline providers or Internet provid- ers).
  • Page 17: Brief Guidelines

    Call Connection (p. 20) Device Configuration Interface Access 2N Indoor Talk is configured via the administration web interface. Connect the device to the LAN IP and make sure it is properly powered. You have to know the IP address for access.
  • Page 18: Ip Address Retrieval Using 2N Network Scanner

    Brief Guidelines IP Address Retrieval Using 2N Network Scanner The application helps you find the IP addresses of all the 2N devices in the LAN. Download 2N Network Scanner from the 2N.com website. Make sure that Microsoft .NET Framework 2.0 is installed for successful app installation.
  • Page 19: Firmware Update

    The delay after pressing RESET till the first light and sound signaling is set to 15–35 s depending on the device model used. Firmware Update We recommend that the firmware is also updated during the 2N Indoor Talk installation. Refer to 2N.com the latest FW version. Refer to Maintenance (p.
  • Page 20: Restart Using Web Configuration Interface

    Restarting may take a rather long time after the button press. Factory Default Reset Follow the instructions below 2N Indoor Talk to reset the factory default values: Press and hold the RESET button. Wait until the red and green LEDs go on simultaneously on the device and the acoustic signal can be heard (approx.
  • Page 21 • starting a call with the contact by a long/short press of the call button • a virtual number to start a call by entering the number via your numerical keypad • basic information Make sure that the call transmitting service is enabled on the called 2N device to make a successful call.
  • Page 22: Configuration

    Configuration Configuration 2N Indoor Talk can be configured by software via the configuration web interface or by hardware using the RESET button. Hardware configuration is used for basic settings only. • Basic Configuration via Hardware (p. 22) • Software Configuration (p. 25) •...
  • Page 23: Static Ip Address Setting

    Configuration Wait until the red and green LEDs go on simultaneously on the device and the acoustic signal can be heard (approx. 15–35 s). Release the RESET button. The device announces the current IP address via the speaker automatically. NOTE The delay after pressing RESET till the first light and sound signaling is set to 15–35 s depending on the device model used.
  • Page 24: Dynamic Ip Address Setting

    Release the RESET button. Factory Default Reset Follow the instructions below 2N Indoor Talk to reset the factory default values: Press and hold the RESET button. Wait until the red and green LEDs go on simultaneously on the device and the acoustic signal can be heard (approx.
  • Page 25: Software Configuration

    Help or use the bubble to provide feedback. Legend The start screen is also the first menu level and quick navigation (click on a tile) to selected 2N Indoor Talk configuration sections.
  • Page 26: Device Configuration Interface Access

    Configuration Device Configuration Interface Access 2N Indoor Talk is configured via the administration web interface. Connect the device to the LAN IP and make sure it is properly powered. You have to know the IP address for access. Domain Name Enter the domain name as “hostname.local”.
  • Page 27: State

    Configuration Web Configuration Interface Login Fill in the 2N Indoor Talk address or domain name into the internet browser. The login screen is now displayed. Should the login screen fail to appear, you must have typed a wrong IP address, port, domain name or the administration web server has been switched off.
  • Page 28: Directory

    Change of the SIP Proxy registration state. Directory Directory is one of the crucial parts of the device configuration. It helps you add new devices (2N IP intercoms, answering units, etc.). Up to 99 devices can be added to the directory.
  • Page 29 Up to 10,000 users can be imported depending on the device type. CAUTION • Special users such as those created by My2N or 2N Access Commander are not part of the directory export. • While editing the CSV file using Microsoft Excel, remember to save the file in the CSV UTF-8 format (with separators).
  • Page 30 Each time profile defines the function availability based on a week calendar. Just set From-To and/or specify the weekdays for availability. The 2N IP answering units help you create up to 20 time profiles (depending on the IP model). The selected function can be assigned any time profile created in Calls >...
  • Page 31: Calling

    Configuration Calling Calling is the basic function of 2N Indoor Talk – helps you establish connections with other IP network terminal devices. The device supports the extended SIP. The Call section consists of the following menus: • Calls (p. 31) •...
  • Page 32 SIP 1 / SIP 2 2N Indoor Talk allows two independent SIP accounts to be configured. Thus, the intercom can be registered under two phone numbers at the same time, with two different SIP exchanges, for example. Both the SIP ac- counts process incoming calls equivalently.
  • Page 33 Configuration Backup Registrar Address – set the backup SIP Registrar IP address or domain name. The address is used where the main Registrar fails to respond to requests. Backup Registrar Port – set the backup SIP registrar port (typically 5060). Registration Expires –...
  • Page 34 Set a higher value to increase the receiving immunity at the cost of a higher sound delay. Local Calls Configuration Enable Local Calls – enable calls between 2N devices in the LAN. With this function off, the other LAN devices cannot locate this device, i.e. cannot call the device in the device:device_ID format.
  • Page 35: Services

    Network Identification Device ID – set the device ID to be displayed in the LAN device list in all the 2N devices in one and the same LAN. You can direct a call to this device by setting the user phone number as “device:device_ID” in these devices.
  • Page 36 (locally on your PC). Web Server 2N Indoor Talk can be configured using a common browser that approaches the web server integrated in the device. The HTTPS protocol is used for the browser - device communication.
  • Page 37: Hardware

    Backlight (p. 37) • Digital Inputs (p. 38) Audio 2N Indoor Talk is equipped with a speaker. Set the phone call and state signaling volume control in this configuration section. Phone Call Volume Call Volume – set the phone call volume.
  • Page 38: System

    Maintenance (p. 44) Network 2N Indoor Talk is connected to the LAN and has to be assigned a valid IP address or obtain the IP address from the LAN DCHP server. The Network section helps you configure the IP address and DHCP.
  • Page 39 Password – enter the access password for PEAP-MSCHAPv2 authentication. Date and Time 2N Indoor Talk is equipped with a real time clock without power outage backup. Select Use Time from Internet (p. 0 to synchronize the device time with the Internet time or click...
  • Page 40 Configuration NOTE The device does not need the current date and time values for its basic function. The current date and time values are necessary for a proper function of the time profiles and correct event times in some lists (Syslog, Entered cards, Log downloaded via HTTP API, etc.).
  • Page 41 The beta functions are provided for testing purposes exclusively. Certificates Some 2N Indoor Talk LAN services use the secure TLS protocol for communication with the other LAN devices. This protocol prevents third parties from eavesdropping on or modifying call contents. TLS is based on one/two-sided authentication, which requires certificates and private keys.
  • Page 42 P-256) and secp384r1 (aka NIST P-384) curves only. Auto Provisioning My2N The My2N cloud platform is used for remote administration and configuration of the 2N IP devices and helps you remotely connect to the device web interface. My2N Enabled – enable connection to My2N.
  • Page 43 Configuration Diagnostics Diagnostics The interface allows you to capture diagnostic logs to be downloaded and sent to the Technical support subsequently. The diagnostic logs help identify and solve reported troubles. The logs include information on the device and its configuration, LAN operations, crash log and memory statistics. Diagnostic Package Packet Capture Status –...
  • Page 44 Syslog 2N Indoor Talk allows you to send system messages to the Syslog server including relevant information on the device states and processes for recording and subsequent analysis and audit. It is unnecessary to configure this service for common operations.
  • Page 45 Download the current firmware version for your device from 2N.com. The FW upgrade does not affect configuration. The device checks the firmware file and prevents you from uploading an incorrect or corrupt file.
  • Page 46: Used Ports

    Configuration Used Ports Service Port Proto- Direc- On by Config- Settings tion default urable 802.1x – – In/Out × × – DHCP In/Out ✓ × – ✓ TCP/UD In/Out × – Echo (device dis- 8002 In/Out ✓ × – covery)* HTTP In/Out ✓...
  • Page 47 Configuration Service Port Proto- Direc- On by Config- Settings tion default urable Unitchannel 8011 In/Out ✓ × – ✓ Sitechannel (ICU 8004 In/Out × – protocol) ✓ 3478 × Auto Provi- CWMP Stun sioning...
  • Page 48: Device Control

    Backlight (p. 37) of the web configuration. Button Functions The device buttons 2N Indoor Talkhave several press options for various actions. The button actions are described in the table below. The press types are: • short press – not longer than a half a second, •...
  • Page 49 Device Control Button Type of press Generated action Short press Call to device A (see the note below for setting details). Long press Call to device B (see the note below for setting details). Short press Unlocking of device A lock (see the note below for setting details). Long press Sending of the HTTP command (if set).
  • Page 50: Ringtone Setting Menu

    Device Control Button Type of press Generated action Simultaneous Device Lock (p. 56) is activated/deactivated. press of the two buttons for 3 seconds Simultaneous Backlight Settings Menu (p. 51) is displayed. press of the two buttons for 3 seconds Select Start Call with Short Press to set device A and select Start Call with Long Press to set device B in the web configurationDevice (p.
  • Page 51: Backlight Settings Menu

    Device Control Possible actions Performance Action result Cancel the selec- The selection is cancelled and the menu actions tion and returninto are terminated without saving. Short press of the Idle mode. Move to next ring- Movement by one position down in the setting. tone Short press of The selected ringtone position is white highlighted...
  • Page 52: Operational Statuses

    Operational Statuses This section includes a basic description of user scenarios and states that can occur during the use of 2N Indoor Talk, a list of user options in variable states and expected results of these actions. • Signaling of Operational Statuses (p. 52) •...
  • Page 53: Calls

    A short tone is played to signal that the VoIP call has been connected to the device. Calls In this state, connection or connection attempt is in progress with another device. The 2N Indoor Talk functions are limited, it is impossible to switch to the home page and go to menus. Possible actions are included in the table below.
  • Page 54 Device Control • Outgoing call initiated by the 2N Indoor Talk answering unit. • Incoming trying to establish connection with the 2N Indoor Talk answering unit. • Active call – if connection between the devices is established, sound is transmitted.
  • Page 55 After unlocking, automatic call ending can be set in the Unlocking (p. 35) web configuration . 2N Indoor Talk does not transmit audio to the called device. Mute call The microphone buttons is flashing yellow. The action reperformance cancels muting.
  • Page 56: Idle Mode

    Call vol- ume con- trol A change is signaled by a beep. Idle Mode 2N Indoor Talk transits into the Idle mode after a set inactivity period. Set the inactivity timeout Display > Backlight (p. 37) of the web config- uration.
  • Page 57: Do Not Disturb Mode

    Device Control Possible actions Performance Action result Device lock activa- The lock is activated. tion Simultaneous press of and for 3 seconds Device lock deacti- The device is unlocked and you can vation go to other operational statuses and perform other actions. Simultaneous press of and for 3 seconds...
  • Page 58 Device Control Possible ac- Perform- Action result tions ance Do Not Dis- Activation of the Do Not Disturb mode and the button turns yel- turb Activa- Short press low. The DND mode can be disabled by a short press of tion Long press Do Not Disturb (p.
  • Page 59: Maintenance - Cleaning

    Maintenance - Cleaning Maintenance - Cleaning If used frequently, the device surface gets dirty. Use a piece of soft cloth moistened with clean water to clean the device. It is recommended that the principles below are followed while cleaning: • Use appropriate cleaning agents suitable for glasses, optical devices, screens, etc. •...
  • Page 60: Troubleshooting

    Troubleshooting Troubleshooting Refer to faq.2n.cz for the most frequently solved problems.
  • Page 61: Technical Parameters

    Technical Parameters Technical Parameters Supply type Consump- Polarity rever- Power Consumption in idle tion sal protection PoE, IEEE 802.3af 12 W ✓ 1,7 W Power consumption limit 12 W / 1 A ✓ 12 V DC ±10 % adapter; 12 W 1,7 W 1 A (recommended) Power consumption limit 12 W / 1 A...
  • Page 62 Technical Parameters Interface 10/100BaseT, RJ-45; Cat5e or higher Doorbell input Input type Switching contact (button/relay) Contact type Normally open (NO) Contact parameters Max. 50 V / 5 mA, DC Mechanical Parameters Dimensions (w x h x 185 x 128 x 48.2 mm Weight 387 g Operating...
  • Page 63: Directives, Laws And Regulations - General Instructions And Cautions

    Directives, Laws and Regulations - General Instructions and Cautions Directives, Laws and Regulations - General Instructions and Cautions 2N Indoor Talk conforms to the following directives and regulations: • 2014/35/EU for electrical equipment designed for use within certain voltage limits • 2014/30/EU for electromagnetic compatibility •...
  • Page 64 / devices of other suppliers, the customer agrees that the 2N TELEKOMUNIKACE a.s. company shall not be held liable for any functionality limitation of such a product or any damage, loss or injury related to this potential functionali- ty limitation.
  • Page 65: Electric Waste And Used Battery Pack Handling

    Directives, Laws and Regulations - General Instructions and Cautions All applicable legal regulations concerning the product installation and use as well as provisions of technical standards on electric installations have to be obeyed. The manufacturer shall not be liable and responsible for damage or destruction of the product or damage incurred by the consumer in case the product is used and handled contrary to the said regulations and provisions.
  • Page 66 2N Indoor Talk – User Manual © 2N Telekomunikace a. s., 2024 2N.com...

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