Service And Repairs - Martin ERA 700 Performance IP User Manual

You need the following in order to install firmware:
•
A Windows PC running the latest version of the Martin Companion software suite that is available for
download from the Martin website at www.martin.com.
•
The latest ERA 700 Performance IP firmware files (Martin Companion automatically downloads these
from the Martin fixture firmware cloud when you run it on a PC that is connected to the Internet).
•
A Martin Companion Cable USB-DMX hardware interface (available from your Martin supplier). Note
that you can install new firmware in multiple fixtures at the same time using the Martin Companion
Cable.
To install the ERA 700 Performance IP firmware using a Martin Companion Cable:
1. Apply power to the ERA 700 Performance IP fixture(s) and allow it to boot.
2. Connect the Martin Companion Cable's USB connector to a USB port on your PC. Connect the Martin
Companion Cable's XLR connector to either the fixture's DMX IN connector or the DMX link.
3. Start the PC and launch Martin Companion. Check that the Martin Companion application correctly
detects the Martin Companion Cable (a green dot should appear next to USB Connected in the top
right-hand corner of the window).
4. Locate the latest ERA 700 Performance IP firmware in Martin Companion's Firmware window.
5. Start the firmware update by clicking Update Firmware in Martin Companion. Do not disconnect the
Martin Companion Cable or power off the fixture(s) until the upload is complete and the fixture(s) has
successfully rebooted.
6. If you are updating multiple fixtures over a DMX link, check that they have all rebooted correctly.

Service and repairs

There are no user-serviceable parts inside the fixture. Do not open the housing. The LED light source is
not user-replaceable.
Refer any service or repair operation not described in this manual to an authorized Martin service
technician. Do not try to carry out such an operation yourself, as doing so may present a health or safety
risk. It may also cause damage or malfunction, and it may void your product warranty.
Installation, on-site service and maintenance can be provided worldwide by the Martin Professional Global
Service organization and its approved agents, giving owners access to Martin's expertise and product
knowledge in a partnership that will ensure the highest level of performance throughout the product's
lifetime. Please contact your Martin supplier for details.
Martin
®
ERA 700 Performance IP Safety and Installation Manual Rev. C 15