Aiphone IXG Series Quick Start Programming Manual page 20

NETWORK SECURITY SUMMARY
These pages cover the different ports, protocols, and connections required for the IXG Series to function. This
information can help troubleshoot issues and ensure a proper network environment is in place.
Stations and Devices
IX and IXG Series stations require a PoE connection for communication and power.
Entrance Station:
Answering Stations:
Door Stations:
Adaptors:
Mobile App:
Support Tool Software Information
Download and install the IXG Support Tool programming software. The latest version of Support Tool and IXG
Series station firmware can be found at the links below.
IXG Support Tool: https://www.aiphone.com/IXG-SupportTool
Firmware Upgrades: https://www.aiphone.com/kbtopic/firmware
Support Tool and Line Supervision Software Minimum System Requirements
OS: Windows 7 (Professional, Enterprise, Ultimate), Windows 8 (Pro, Enterprise), Windows 8.1 (Pro, Enterprise),
Windows 10 (Home, Pro, Enterprise), Windows 11 (Home, Pro, Enterprise)
CPU: 32 bit (x86) or 64 bit (x64), 1 GHz
RAM: 4GB or more
Screen Resolution: 1280 x 768
Support Tool and Line Supervision Software Default ID and Passwords
Administrator ID: admin (max. 32 alphanumeric characters)
Administrator Password: admin (must be changed after first use, max. 32 alphanumeric characters)
Property Management ID: admin (max. 32 alphanumeric characters)
Property Management Password: admin (must be changed after first use, max. 32 alphanumeric characters)
Security and Communication
The IXG Series supports the use of HTTPS and TLS (v1.2), providing the ability to upload signed certificates
to encrypt and secure authentication. Support Tool allows centralized certificate management, with the ability to
upload CA certificates to stations.
SSH (SFTP over SSH) is used when uploading a setting file to stations using the IXG Support Tool, but not during
typical operation. This is a critical function, therefore SSH cannot be disabled.
HTTPS is used when uploading from IXG Support Tool to the IXG Cloud server. This may require whitelisting the
following URL: *.ap-northeast-1.amazonaws.com (this * is a wildcard representing multiple subdomains).
IEEE 802.1X authentication is supported.
Hash Algorithms: MD5, SHA1, SHA256
20 | IXG Quick Start Programming Guide
IXG-DM7-HID(A)
IXG-2C7, IX-MV7-*, IX-RS-*, IXG-MK
IX-EA, IX-DV, IX-DVF-*, IX-DVM, IX-SSA-*, IX-SS-2G
IXGW-(T)GW, IXGW-LC, IXW-MA(A)
"Aiphone IXG"