Aiphone IXG Series Quick Start Programming Manual page 11

Mobile App Integration (continued)
Upload Settings to IXG Cloud Server
The system settings must be uploaded to the IXG Cloud Server. To do this, select App Integration from the top
menu and select Upload Settings to IXG Cloud Server. From there, follow the prompts.
Downloading the IXG Mobile App
Before registering the IXG Mobile App to a unit, it will need to be downloaded to the mobile device. Search for
"Aiphone IXG" in the Apple App Store™ for iOS
installed, and the privacy policy is agreed to, it will ask to scan a QR code for registration.
Upload App Registration QR Code to IXG-2C7 Tenant Station
To register mobile devices to the IXG system, a QR Code is generated for each specific Residential Unit. For
Residential Units, the app registration QR code can be sent directly to the IXG-2C7 Tenant Station in the Unit.
Select App Integration from the top menu and click Upload QR Code to the station for App Registration.
To display the QR code, tap the Settings icon on the IXG-2C7 and tap App Registration. IXG Mobile App will
guide the user through scanning the code and setting up the app.
Export App Registration QR Code as a PDF for Non-Residential Units
To register mobile devices to the IXG system, a QR Code is generated for each specific Unit. Select
App Integration from the top menu and click Export QR Code for App Registration. Place a check mark next to
the desired units and click Export QR Code for App Registration .
Syncing the IXGW-(T)GW with the IXG Cloud Server
Once the upload to the cloud server is complete, the status LED on the IXGW-(T)GW Gateway will change to a
solid green once it is synced with the IXG cloud server. If the status LED continues flashing orange for more than
5 minutes, it may require a manual reboot. Simply disconnect its PoE connection and reconnect it after 5 seconds.
If the sync fails, or the status LED never turns green, confirm
both the programming PC and the IXGW-(T)GW have an internet
connection. This may require adjusting the network firewall to allow
the IXGW-(T)GW access. Also, confirm that the Default Gateway and
DNS settings configured under Network Settings are set correctly.
devices, or Google Play™ store for Android
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