Aiphone IXG Series Quick Start Programming Manual
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Aiphone IXG Series Quick Start Programming Manual

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Quick Start Programming Guide
If updating dimensions, be sure to update the GLC layer too.
Please refer to the Product Dimensions Master located here:
H:\Engineering Services\Product Dimensions Master Document\Product Dimensions Master.xlsx
ATTENTION:
This is an abbreviated programming manual addressing basic program settings for an IXG System using the
IXG Support Tool. A complete set of instructions
www.aiphone.net. In North America, visit www.aiphone.com/IXG for additional literature and media.
IXG SERIES
IXG-DM7
IXG-2C7
8-15/16"
If updating dimensions, be sure to update the GLC layer too.
Please refer to the Product Dimensions Master located here:
H:\Engineering Services\Product Dimensions Master Document\Product Dimensions Master.xlsx
(IXG Operation Manual / IXG Support Tool Setting Manual)
#96513
1"
7-3/16"
1/2"
If updating dimensions, be sure to update the GLC layer too.
Please refer to the Product Dimensions Master located here:
H:\Engineering Services\Product Dimensions Master Document\Product Dimensions Master.xlsx
IX-DV
IX-DV
4-1/2"
1-3/4"
1-1/2"
can be found at

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Summary of Contents for Aiphone IXG Series

  • Page 1 This is an abbreviated programming manual addressing basic program settings for an IXG System using the IXG Support Tool. A complete set of instructions can be found at (IXG Operation Manual / IXG Support Tool Setting Manual) www.aiphone.net. In North America, visit www.aiphone.com/IXG for additional literature and media.

  • Page 2: General Overview

    The IXG Support Tool is designed to batch configure all stations simultaneously, by finding each station on the network by its MAC address. The IXG Series is designed to function on a managed network, however, the broadcast method used to find stations during the programming process may require advanced network configuration or routing to function properly in this environment.

  • Page 3: Unit Types

    Unit Types The IXG Series has six different Unit types: Entrance, Guard, Residential, Commercial, Inside Area, and Outside Area. Each has their own purpose, available features, communication paths, and station types. There are no limitations to the number of Units a system can have, but each Unit type has station quantity limitations.

  • Page 4: Creating A New System

    CREATING A NEW SYSTEM Launching Support Tool There are two login options for Support Tool, Administrator and Property Manager. For the purposes of this guide, login as Administrator. The default ID and Password is admin/admin. Getting Started If this is the first time launching Support Tool, the Create a New System screen will automatically appear. Otherwise, click File and select Create New System.

  • Page 5: Site Settings

    Site Settings From the side menu, expand Site Settings. Starting from the top setting option, Site Information, configure and customize the system. Site Information Site, Installer and End User information that is set when creating a new system can be found and edited here. Building Information Name the building (or buildings) that Units and their stations will reside in.

  • Page 6: Station Information

    It is recommended to Enable and configure NTP settings for each station when possible. For systems with the IXGW-GW Gateway Adaptor, it will have NTP enabled and an Aiphone NTP server address set by default. Adjusting this default server address is possible, and recommended for sites with their own server.
  • Page 7 Association Settings From the top menu, select Connection and click Association Settings. Here, stations created in the previous steps will be associated to stations found on the network. Select a station from the Station Settings List and one from the Station List below. Clicking Apply will assign the Station Name and IP Address to the station, and that station will quickly reboot.

  • Page 8: Upload Settings

    Upload Settings Once associated, each station will need to have its setting file uploaded to it. This setting file contains all other system information and is required for the station to function. To upload the settings to each station, select Connection on the top menu and click Upload Settings.
  • Page 9 Before registering the IXG Mobile App to a Unit, it will need to be downloaded to the mobile device. Search for "Aiphone IXG" in the mobile device's app store. Once installed, and the privacy policy is agreed to, it will ask to scan a QR code for registration.
  • Page 10 App Integration Cont. Syncing the IXGW-GW with the IXG Cloud Server Once the upload is complete and the IXGW-GW Gateway has finished its short reboot, it will have a solid green status LED and is ready to be synced with the Cloud Server. If the status LED is flashing orange for more than 10 minutes, it may require a manual reboot.

  • Page 11: Advanced Settings

    ADVANCED SETTINGS The IXG Support Tool has a collection of optional features accessed by changing the top menu option View from the default Basic to Advanced. Entrance Station Settings On the left-hand side menu, expand Entrance Station Settings. These settings are used to customize the layout, background image, access codes, and other Entrance Station (IXG-DM7-*) features.

  • Page 12: Additional Settings

    Additional Settings The following are simple feature or function settings that can be quickly adjusted, enabled, or disabled. Each of the following are found under the Advanced View in Support Tool. Click View on the top menu and select Advanced to switch views. Always click the Save button in the top left corner to save the setting changes in Support Tool, and Upload Settings to each station once all changes have been made (page 8).
  • Page 13 IXW-MA Configuration Use the following steps for configuring the IXW-MA for use with the IXG Series. The IXW-MA has 10 configurable relay outputs than can be used for several functions, including remote door release and external signalling. IXG Support Tool v2.1.0.1 or later must be used.
  • Page 14 IXW-MA Configuration Cont. Configuring the IXW-MA The IXW-MA will now need to be configured, which is done via web browser. Open any modern browser (Aiphone recommends Microsoft Edge or Google Chrome) and enter the following: https://192.168.1.160/webset.cgi?login Depending on the chosen browser, a certificate warning or error may be given. Choose to proceed anyway to reach the login screen.

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