Aiphone IXG Series Operation Manual

Aiphone IXG Series Operation Manual

Entrance station, entrance station (hid-compatible)

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IXG System
Entrance Station
Entrance Station (HID-compatible)
IXG-DM7
IXG-DM7-HID
Operation Manual
Software version 1.00 or later
IXG-DM7
Important
• Be sure to read this document (Operation Manual) in advance to use the product
in the proper manner.
• The illustrations and images used in this manual may differ from the actual items.
IXG-DM7-HID

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Summary of Contents for Aiphone IXG Series

  • Page 1 IXG System Entrance Station Entrance Station (HID-compatible) IXG-DM7 IXG-DM7-HID Operation Manual Software version 1.00 or later IXG-DM7 IXG-DM7-HID Important • Be sure to read this document (Operation Manual) in advance to use the product in the proper manner. • The illustrations and images used in this manual may differ from the actual items.
  • Page 2: Precautions

    Precautions Literature information Literature information The important information concerning correct operation and what you should observe is marked with the following symbols. Indicates that users may require caution (including warning / caution). Alerts users to prohibited actions. Restricts user actions / provides instructions. Tips and additional information for operation.
  • Page 3: Precautions

    Precautions Precautions Precautions This symbol means that operating the device incorrectly ignoring these Warning precautions may cause severe injury or death. Do not disassemble or modify the station. Do not, under any circumstances, open the This may result in fire or electrical shock. station.
  • Page 4: Precautions On Operation

    To delete this information, contact the guard or management company. • When using door releases or other devices from a non-Aiphone brand with this system, do so according to the specifications and guarantees provided by the manufacturer and seller.
  • Page 5 • If the station is used in areas where there are business-use wireless devices such as a transceiver or mobile phones, it may cause malfunction. • This station is not meant to protect lives or property. Aiphone is not to be held responsible for any and all resulting serious accidents, disaster accidents, or physical damage.
  • Page 6 Precautions Precautions Notices • This station is for installations on walls and vertical surfaces only. • Station maybe unoperatable while updating the system settings. • Freezing during winter could make it difficult to see images. • When putting a hearing aid into T-mode and approaching the unit, the intercom system may be affected by radio frequency interference etc., depending on the installation environment.
  • Page 7: Table Of Contents

    Table of contents Table of contents Precautions Literature information ....................2 Literature information ......................2 Precautions ........................ 3 Precautions .......................... 3 Precautions on operation ..................... 4 Before Using Part Names ........................ 9 Part Names .......................... 9 Status Indicators ...................... 10 Status Indicators (IXG-DM7-HID Only) ................
  • Page 8 Table of contents REGULATIONS ......................... 37 WARRANTY ........................38...
  • Page 9: Before Using Part Names

    Before Using Part Names Part Names Entrance Station IXG-DM7, Entrance Station (HID-compatible) IXG-DM7-HID Name & description Speaker Camera LED for night illumination When a call is placed, the LED will illuminate in low light situations, and will turn off when communication ends. The light will also turn ON when being monitored by a Tenant Station, Intercom App, Master Station, or Guard Station.
  • Page 10: Status Indicators

    Before Using Status Indicators Status Indicators (IXG-DM7-HID Only) IXG-DM7-HID : On, : Off Name Status (Pattern) Description Card reader Red light In standby indicator Green light Card authenticated 3 sec Sub-CPU error (CRC 0.5 sec 0.5 sec flashing check error)
  • Page 11: User Interface

    Before Using User Interface User Interface Screen display varies depending on the settings. In standby mode, the LCD display is OFF. Note • When there are no calls or other operations, the display will switch to standby mode in the following situations. –...
  • Page 12 Before Using User Interface Operation Screens There are four types of operation screens: Call by Unit Number Screen, Search by List Screen, Search by Name Screen, and Door Release Keypad. The screen that is first displayed will vary depending on the administrator setting. An operation screen can be selected by tapping its icon at the top of the screen.
  • Page 13 Before Using User Interface Operation Screen Example: Call by Unit Number Screen Description Tap to display the Call by Unit Number Screen (this screen). Enter the Unit Number to call the person to visit. “Calling using the keypad (→page 17)” Tap to display the Search by List Screen.
  • Page 14 Before Using User Interface Outgoing Call Screen The following screen is displayed when calling a person to visit. Description Shows the information of the destination station. Indicates outgoing call is being made. Indicates the door release status. This will turn white for approximately 3 seconds during door release. Tap this to end the outgoing call.
  • Page 15 Before Using User Interface Communication Screen The following screen is displayed during communication with the other party. Description Indicates the priority level of the communication. (Green: Normal, Yellow: Priority, Red: Urgent). If several operations are performed at the same time, the operation with the highest priority will take priority. Information about the destination station is shown.
  • Page 16: How To Use

    How to use Displaying Operation Screens Displaying Operation Screens Operation screens can be displayed from standby mode. When the motion sensor detects movement, the Welcome Screen is displayed (Welcome Screen may not be displayed depending on the settings). If the motion sensor has been disabled in the settings, tap the screen. Welcome Screen: Screen that displays the image registered by setting Tap the Welcome Screen.
  • Page 17: Placing A Call

    How to use Placing a call Calling a Person to Visit Calling using the keypad The keypad can be used to call a tenant by entering their Unit Number. Depending on the settings of this station, may not be displayed. In this case, it cannot be used. Refer to “Displaying Operation Screens (→page 16)”...
  • Page 18 How to use Placing a call Speak with the other party. • The audio guidance may be played. to end communication.
  • Page 19 How to use Placing a call Calling using the Direct Call List The Direct Call List can be used to call a tenant by selecting the resident's name or the Unit Number. Depending on the configuration, the person to visit may not be displayed in the list. Depending on the settings of this station, may not be displayed.
  • Page 20 How to use Placing a call Calling by searching for a name Use the keyboard to search for a resident by name. Call and communicate with the person to visit by selecting from the search results. Depending on the configuration, the person to visit may not be listed in the search results. Depending on the settings of this station, may not be displayed.
  • Page 21 How to use Placing a call to end communication. Note • The call timeout may differ depending on the settings. • If an incoming call or page with a higher priority is received from another station while making an outgoing call or during communication, the outgoing call or communication will be interrupted and the station will switch to the call or page with higher priority.
  • Page 22: Answering A Call

    How to use Answering a call Answering a call If there is an incoming call from Guard Unit, Tenant Unit, or Common Inside Area, the system will automatically enter communication. Speak with the other party. • The audio guidance may be played. to end communication.
  • Page 23: Receiving A Transferred Call

    How to use Answering a call Receiving a transferred call Communication can be transferred from another station. Begin speaking with the Note transferring station when an • If communication is ended at the transfer destination incoming call is received from the before the transfer origination station, the transfer will not transfer origination station.
  • Page 24: Paging

    How to use Paging Receiving a Page A page can be received from Guard Unit, Commercial Unit, or Common Inside Area. Receiving a page The paging pretone will ring, then paging will begin. Note • If an incoming call or page with a higher priority is received from another station during a page, the page will be interrupted and the station will switch to the incoming call or page with the higher priority.
  • Page 25: Operations While Placing A Call, In Communication, And Paging

    Operations while placing a call, in communication, and How to use paging Unlocking a door Releasing by entering Access Code An electric lock can be released by entering Access Code using the keypad. If no Access Code has been registered, this function cannot be used. Refer to “Displaying Operation Screens (→page 16)”...
  • Page 26 Operations while placing a call, in communication, and How to use paging Release the door using access control credentials (cards, tabs, tags, mobile) (IXG- DM7-HID only) Door release can be activated by passing an access control credential. Hold the access control credential Note over the reader.
  • Page 27: Adjusting Speaker Volume

    Operations while placing a call, in communication, and How to use paging Adjusting speaker volume The receive volume can be adjusted during communication. Setting values: 10 steps from "1" to "10" Default value: "6" • Tap to increase one step. •...
  • Page 28: Settings And Adjustments

    Settings and Adjustments Settings and Adjustments Selecting the Display Language Visitors may temporarily select a different display language if needed. The screen will return to the original display language when it returns to standby mode. It will also return to the original language if the station is restarted.
  • Page 29 Settings and Adjustments Settings and Adjustments Note • The language will also be changed for the audio guidance that plays when the call begins, communication is started, or the door is released. • Unit Name or other labels may not be displayed properly when changing the display language.
  • Page 30: Other

    Other Troubleshooting Error Screen Troubleshooting If the following error screens are displayed, refer to the following information for the possible solutions. ■ Error screen list Error screen Cause Solution • The wrong number was entered. • Enter the correct number. •...
  • Page 31 Other Troubleshooting Error screen Cause Solution • The call destination is busy. • Wait for a while and try the operation again. • The system is disconnected. • If retrying the operation does not resolve the • There is a problem with the configuration. issue, contact the guard or property management company.
  • Page 32: Appendix

    Other Appendix Specifications Power PoE (IEEE802.3af Class 0 standard) Power consumption For PoE, Stanby 5.3W, Max 11.6W (48 VDC) For Card reader, Stanby 1.0W, Max 1.6W (12 VDC) Communication Full duplex audio (depending on the destination station) Display 7" TFT LCD display WVGA 800×480 (Approx. 1.15 million pixels) Minimum illumination 5 lux Ethernet (10BASE-T, 100BASE-TX), Auto MDI/MDI-X-compatible...
  • Page 33: Notice Regarding The Software

    Customers can obtain, modify, and re-distribute the source code of the software components according to the GPL/LGPL. Please see the website below for information on how to obtain related source code and confirm GPL/LGPL. http://www.aiphone.co.jp/data/software/source/gpl/download/ixg/ * Be sure to read the following before downloading. <<Please confirm>>...
  • Page 34 OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. (5) MIT License Copyright (c) 2018 Aiphone co.,Ltd. Released under the MIT license. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the...
  • Page 35 Other Notice regarding the software THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 36 Mark Adler madler@alumni.caltech.edu See the following website for source code including changes for software that has been authorized under the above licenses. http://www.aiphone.co.jp/data/software/source/gpl/download/ixg/ * Be sure to read the following before downloading. <<Please confirm>> – Please note that we cannot answer questions regarding the content of the source code of the software components.
  • Page 37: For Proper Use Of The Station

    • Consult the dealer or an experienced radio/TV technician for help. Supplier’s Declaration of Conformity 47CFR §2.1077 Compliance Information Unique Identifier: Trade Name : AIPHONE Model : IXG-2C7, IXG-2C7-L, IXG-DM7, IXG-DM7-HID, IXGW-LC, IXGW-GW Responsible Party – U.S. Contact Information AIPHONE CORPORATION 1700-130th Avenue N.E.
  • Page 38 This warranty shall not apply to any Aiphone product which has been subject to misuse, neglect, accident, power surge, or to use in violation of instructions furnished, nor extended to units which have been repaired or altered outside of the factory.
  • Page 39 MEMO...
  • Page 40 AIPHONE CO., LTD., NAGOYA, JAPAN Ⓐ Issue Date: Mar.2020 P0320 RQ 62084...

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