Aiphone IX series Operation Manual
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Aiphone IX series Operation Manual

Surface mount ip addressable sub masterstation
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IX System
Handset Sub Station
IX-RS-W
IX-RS-B
Operation Manual
Software version 1.00 or later
IX-RS-W
Important
• Be sure to read this document (Operation Manual) prior to usage to ensure correct
operation, After reading this document, store it in a safe location so that it can be
referred to at any time.
• The illustrations and images in this manual may vary from the actual ones.
IX-RS-B

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  • Page 1 IX System Handset Sub Station IX-RS-W IX-RS-B Operation Manual Software version 1.00 or later IX-RS-W IX-RS-B Important • Be sure to read this document (Operation Manual) prior to usage to ensure correct operation, After reading this document, store it in a safe location so that it can be referred to at any time.

  • Page 2: Precautions

    Precautions Literature information Literature information The important information concerning correct operation and what you should observe is marked with the following symbols. This symbol means that operating the device incorrectly ignoring these precautions may cause Warning severe injury or death. This symbol means that operating the device incorrectly ignoring these precautions may cause Caution severe injury or property damage.

  • Page 3: Precautions

    Precautions Precautions Precautions Warning Negligence could result in death or serious injury. Keep the unit away from water or If the device is emitting smoke, an abnormal any other liquid. odor, or an abnormal sound, or if the device is Fire or electric shock could result.

  • Page 4: Precautions On Operation

    • This unit is designed for indoor use only. Do not install at outdoor location. • This device is not meant to protect lives or property. AIPHONE is not to be held responsible for any and all resulting serious accidents, disaster accidents, or physical damage.

  • Page 5: Table Of Contents

    Table of contents Table of contents Precautions Literature information ......................2 Literature information ......................2 Precautions ..........................3 Precautions .......................... 3 Precautions on operation ..................... 4 Before you start using the device Part Names ..........................7 Part Names .......................... 7 About indicators ........................
  • Page 6 Table of contents Specifications ........................63 Maintenance ........................63 Notice regarding the software ....................64 Notice regarding the software .................... 64 FOR PROPER USE OF THE STATION ................68 REGULATIONS ......................... 68 WARRANTY ........................69...

  • Page 7: Before You Start Using The Device

    Before you start using the device Part Names Part Names Handset sub stations IX-RS-W and IX-RS-B The illustrations use IX-RS-W as an example. Microphone Status indicator (orange/blue) Call indicator (green) (displayed during operation) Handset Communication indicator (orange) (displayed during operation) Speaker Door release indicator (green) (displayed during operation) Door release button (green) (only displayed when it can be used)

  • Page 8: About Indicators

    Before you start using the device About indicators About indicators Handset sub stations IX-RS-W and IX-RS-B The illustrations use IX-RS-W as an example. Status indicator (orange/blue) Call indicator (green) Communication indicator (orange) Door release indicator (green) : On, : Off Name Status (Pattern) Description...
  • Page 9 Before you start using the device About indicators Name Status (Pattern) Description Blue flashing Slow flashing Calling destination busy １sec １sec Repeat 3 times, then turn on Fast flashing Incoming call 0.25sec 0.25sec 0.25sec 0.75sec Slow flashing Incoming paging 2sec 2sec Slow flashing When being monitored (may be set to not flash) 2sec...

  • Page 10: How To Receive A Call

    Before you start using the device How to receive a call How to receive a call To receive a call with the handset To receive a call hands-free This can be used when answering with the [Call] button Receive a call. is enabled via administrator setting.
  • Page 11 Before you start using the device How to receive a call When the call is over, press the [Call] button. • The communication indicator will light OFF. Note • If you pick up the handset while talking hands-free, you can switch to the handset call mode and start using the handset.

  • Page 12: How To Use The Device

    How to use the device To make a call / To respond to an incoming call To make a call To make a call using the handset Press the [Call] button to make a call. Pick up the handset. Press [Call] button •...
  • Page 13 How to use the device To make a call / To respond to an incoming call To finish talking, pick up the handset and then place it back. • The communication indicator will light OFF. • Depending on the setting, the call may be ended by pressing the [Call] button.

  • Page 14: To Use An External Device To Make A Call

    How to use the device To make a call / To respond to an incoming call To use an external device to make a call Use an external device (sensor, call button, etc.) to place a call to a pre-determined location. Input Outgoing Call button, etc.
  • Page 15 How to use the device To make a call / To respond to an incoming call Note • The call is placed using the priority that was set during programming. • The outgoing call timer and the calling tone count may vary depending on the settings.

  • Page 16: To Respond To An Incoming Call

    How to use the device To make a call / To respond to an incoming call To respond to an incoming call When you receive a call, the ringtone sounds and the status indicator flashes blue. To respond to a call using the handset Put the handset back when done Pick up the handset when you •...
  • Page 17 How to use the device To make a call / To respond to an incoming call To respond to a call with the [Call] When the call is over, press the button [Call] button. This can be used if Auto Answer (→page 41) is "OFF"...

  • Page 18: To Receive A Paging Call

    How to use the device To receive a paging call To receive a paging call Paging will begin after the paging pretone. To respond to a call using the handset Put the handset back when done The pretone will ring, then paging •...
  • Page 19 How to use the device To receive a paging call To respond to a call with the [Call] When the call is over, press the button [Call] button. This can be used when answering with the [Call] button • The communication indicator will light OFF. is enabled via administrator setting.

  • Page 20: Operation During A Call

    How to use the device Operation during a call To unlock the electric lock You can unlock the electric lock during a call. This feature is enabled only when the administrator has set it up. Press [Door release] button during a call •...

  • Page 21: Other Functions

    How to use the device Other functions To make the device sound a tone on a schedule You can set up the device so that a registered chime sounds on a schedule you create. Refer to "Configuring the device on a PC" - “Chime (→page 52)”...

  • Page 22: To Make The Device Send An Email Message

    How to use the device Other functions To make the device send an email message The device can be configured to send an email message to a registered address when making an urgent outgoing call or when a specific event occurs such as an outgoing call failure. For how to configure email settings, refer to “Email (→page 46)”.

  • Page 23: Configuring The Device On A Pc

    Settings and Adjustments Configuring the device on a PC Configuring the device on a PC Connecting a PC to the same network as the device allows you to configure it on the PC using a Web browser. System requirements The PC must satisfy the following requirements to configure settings. Network Ethernet (10BASE-T, 100BASE-TX) Web browser...
  • Page 24 Settings and Adjustments Configuring the device on a PC Select the language • The selected language is used to display messages on the PC. • Display the login screen of the selected language. Enter the ID and password, and click [Login] •...
  • Page 25 Settings and Adjustments Configuring the device on a PC Note • Do not login multiple times using multiple browsers at one time on the same PC. • The initial IP address and Subnet mask values are below. – IP Address: 192.168.1.160 –...
  • Page 26 Settings and Adjustments Configuring the device on a PC Setting window When accessing the web server of the station, the following setting window will appear. The station can be configured in this window. • Depending on PC and OS being used, the window may be slightly different. •...
  • Page 27 Settings and Adjustments Configuring the device on a PC Note • To stop configuring, do not use [X] to close the window. Instead, click [Log out]. If [Log out] is not used, you will be unable to login for approximately 1 hour. •...
  • Page 28 Settings and Adjustments Configuring the device on a PC List of settings Reference Entry page Reference Ringtone page 41 Entry page Ringback Tone Count [time(s)] page 41 Station Information VoIP Phone page 42 ID and Password VoIP Phone Call Priority page 42 User ID page 30...
  • Page 29 Settings and Adjustments Configuring the device on a PC Reference Entry page Code page 51 Message page 51 Chime Weekly Schedule Start Time page 52 Chime page 52 Daily Schedule Start Time page 54 Chime page 54 Station Settings Volume / Tone Volume Handset Transmit page 55...

  • Page 30: Station Information

    1 - 32 alphanumeric user browser to configure a station. characters Configure the Authentication ID used to 1 - 32 alphanumeric aiphone RTSP ID connect to the station from a 3rd party characters product using RTSP. Configure the Authentication Password...
  • Page 31 Settings and Adjustments Configuring the device on a PC Time Important • If power is not supplied for 30 minutes or longer due to power outrage, for instance, the date and time settings may return to the default. Configure the date and time settings again if this happens. ■...

  • Page 32: Network Settings

    Settings and Adjustments Configuring the device on a PC Network settings ■ Enable NTP Entry Description Settings Default values Enable NTP Set whether to obtain the time from an NTP • Yes No Use server. • No Use An NTP server must be configured separately if using an NTP server.

  • Page 33: System Information

    Note • When using this as a calling tone or ringtone, add a period of silence after the audio source. • Sample files of custom tones are provided on our website (https://www.aiphone.net/product/) for download and use as audio sources. How to register an audio file Click [Browse] on the row in which to register the audio file.

  • Page 34: Call Settings

    Settings and Adjustments Configuring the device on a PC Call Settings Call Origination Click [Call Origination]. Or, click "Call Origination" in the Setting menu to switch to the outgoing call screen. ■ Call Origination advanced settings How to configure advanced Call Origination Select "Call Button"...
  • Page 35 Settings and Adjustments Configuring the device on a PC Entry Description Settings Default values Ringback Tone Configure the calling tone heard from this • None Call Button: Call station when an outgoing call is made. • Call Pattern 1 Pattern 1 •...
  • Page 36 Settings and Adjustments Configuring the device on a PC How to configure Standard Mode Settings Configure the call group number and call priority when “Call Method (→page 34)” is set to [Standard Destination]. Entry Description Settings Default values Call Destination This item lets you define the destination 01 to 10 Call Button: 01...
  • Page 37 Settings and Adjustments Configuring the device on a PC How to configure the Weekly Schedule Configure the "Start Time," "End Time," "Call Destination," and "Priority" for each day of the week. When done, click [Update]. Entry Description Settings Default values Start Time Configure the time when call group 00:00 - 23:59...
  • Page 38 Settings and Adjustments Configuring the device on a PC Calendar Set schedule list How to configure Daily Schedule Select the day for which to set a schedule from "Calendar." Configure "Start Time," "End Time," "Call Destination," and "Priority," and then click [Add]. When done, click [Update].
  • Page 39 Settings and Adjustments Configuring the device on a PC ■ Tone Settings Entry Description Settings Default values Busy Tone Select the tone heard from this station when • None Busy Response Tone an outgoing call is made and the other •...
  • Page 40 Settings and Adjustments Configuring the device on a PC ■ Call Restart Function Entry Description Settings Default values Call Restart Function Enable/disable the call restart function. Call • Enable Disable Restart Function: If the station is reset • Disable during Outgoing Call, the call is automatically resumed after the station recovers.
  • Page 41 Settings and Adjustments Configuring the device on a PC Incoming Call ■ Call Answer Settings Entry Description Settings Default values Auto Answer Configure Auto Answer for incoming • ON: Auto Answer enabled. individual calls. • OFF: Auto Answer Auto Answer: When an incoming call is disabled.
  • Page 42 Settings and Adjustments Configuring the device on a PC ■ VoIP Phone Entry Description Settings Default values VoIP Phone Call Configure the incoming priority when a call • Normal Normal Priority is received from a VoIP Phone. • Priority • Urgent...

  • Page 43: Option Input / Relay Output Settings

    Settings and Adjustments Configuring the device on a PC Option Input / Relay Output Settings Relay Output ■ Relay Output advanced settings Entry Description Settings Default values Authentication Key Configure the authentication key used to 1 - 20 digits authenticate when releasing the electrical lock connected to the station, when "Door Release"...
  • Page 44 Settings and Adjustments Configuring the device on a PC Important • Configure the authentication key using 1 to 4 digits if the electrical lock connected to this device will be released by operating IX-MV. • Configure a different authentication key for each output terminal (the same key cannot be configured.) •...

  • Page 45: Function Settings

    Settings and Adjustments Configuring the device on a PC Function Settings Paging Settings Entry Description Settings Default values Paging Pretone Configure the announcement tone when a • None Pre Tone 2 page is received. • Call Pattern 1 • Call Pattern 2 •...
  • Page 46 Settings and Adjustments Configuring the device on a PC Email Configure settings related to the email function (the function that sends information on station operation to the set email address). Important • If an SMTP server is not configured, email will not be sent even if email is configured. If email is not sent, contact the system administrator.
  • Page 47 Settings and Adjustments Configuring the device on a PC Entry Description Settings Default values Outgoing Urgent Call An email message will be sent when an • Checked: Send Unchecked: Do not outgoing call of "Urgent" priority is made. • Unchecked: Do not send send Incoming Urgent Call An email message will be sent when an...
  • Page 48 Settings and Adjustments Configuring the device on a PC ■ Periodic Log Transmission Entry Description Settings Default values Periodic Log System log is regularly sent via email. Enable Disable Transmission Disable Periodic Log Transmit Configure the transmission time when 00:00 - 23:59 00:00 Time sending...
  • Page 49 Settings and Adjustments Configuring the device on a PC ■ Send Test Email Send a test email to the address set in “Email Addresses (→page 46)”. How to send a test email Click [Send]. The following email message will be sent to the address you set up. Example of sending an email message: When sending a test email from the station (Station Number: 003, Station Name: Handset Sub Station 3, Location: 2F West).
  • Page 50 Settings and Adjustments Configuring the device on a PC Communication Audio Messages Configure the Communication Audio Messages. Communication Audio Messages: This function send messages to destination station when beginning communication or by keypad input from the other station(IX-MV7-* or VoIP Phone). ■...
  • Page 51 Settings and Adjustments Configuring the device on a PC ■ Code Received Configure the message sent when the key is received. Four patterns can be set for the received key and message. Entry Description Settings Default values Code Configure the authentication key that 1 - 20 digits authenticates the input key commands from IX- MV7-* or a VoIP Phone.
  • Page 52 Settings and Adjustments Configuring the device on a PC Chime Configure the chime tone that plays from this device linked with the set schedule. Click [Chime]. Or, click "Chime" in the Setting menu to display the Chime screen. ■ Weekly Schedule Configure the chime tone start time and the chime tone for every day from Sunday through Saturday.
  • Page 53 Settings and Adjustments Configuring the device on a PC Entry Description Settings Default values Chime Configure the chime tone to play. • None None • Call Pattern 1 • Call Pattern 2 • Call Pattern 3 • Call Pattern 4 •...
  • Page 54 Settings and Adjustments Configuring the device on a PC How to configure the Daily Schedule Select the day for which to set a schedule from "Calendar." Configure "Start Time" and "Chime," and then click [Add]. When done, click [Update]. Entry Description Settings Default values...

  • Page 55: Station Settings

    Settings and Adjustments Configuring the device on a PC Station Settings Volume / Tone ■ Volume Entry Description Settings Default values Handset Transmit Configure the transmit volume of the 1 - 10 handset for communication. Handset Receive Configure the receive volume of the handset 1 - 10 during calls.
  • Page 56 Settings and Adjustments Configuring the device on a PC ■ Tone Entry Description Settings Default values Communication Configure the tone heard when an outgoing • None Error Timeout Notification call is made but the call times out without the • Call Pattern 1 recipient station answering.
  • Page 57 Settings and Adjustments Configuring the device on a PC Entry Description Settings Default values Auto Answer Tone Configure the tone heard when an individual • None Pre Tone 1 call is received with “Auto Answer • Call Pattern 1 (→page 41)” set to "ON."...
  • Page 58 Settings and Adjustments Configuring the device on a PC Entry Description Settings Default values Error This item lets you select a tone which • None Error sounds when an error occurs. • Call Pattern 1 • Call Pattern 2 • Call Pattern 3 •...
  • Page 59 Settings and Adjustments Configuring the device on a PC Communication Entry Description Settings Default values Configure the call duration when making an • 30-600 sec: Choose this to 60sec Talk Timeout [sec] outgoing call from this station or answering a set a time between 30 and call from an incoming page.
  • Page 60 Settings and Adjustments Configuring the device on a PC Monitor Entry Description Settings Default values Monitored Notification Configure the tone that is heard when • None None Tone monitoring from another station starts. • Call Pattern 1 • Call Pattern 2 •...
  • Page 61 Settings and Adjustments Configuring the device on a PC • Settings for the selected group number are displayed. Configure each item. When done, click [Update]. Entry Description Settings Default values Contact Assignment Set which door is to be released when a •...

  • Page 62: Maintenance

    Settings and Adjustments Configuring the device on a PC Maintenance Initialization Initialization puts all the settings in “List of settings (→page 28)” back to the default. How to initialize Click [Initialize User Settings]. Click [OK]. • Click [Cancel] to cancel the initialization process. Important •...

  • Page 63: Other

    Other Appendix Specifications Power PoE (IEEE802.3af Class 0 standard) Consumption current Standby: 38 mA; Maximum: 95 mA Communication Hands-free (concurrent two-way communication type telephone between handsets only) Ethernet (10BASE-T, 100BASE-TX), Auto MDI/MDI-X-compatible Audio codec G.711 (μ-law and A-law) and G.722 Protocol IPv4, IPv6, TCP, UDP, SIP, HTTP, HTTPS, RTSP, RTP, RTCP, IGMP, MLD, SMTP, SFTP, DHCP, NTP, DNS...

  • Page 64: Notice Regarding The Software

    Customers can obtain, modify, and re-distribute the source code of the software components according to the GPL/LGPL. Please see the website below for how to obtain sequence GPL/LGPL of this source code. http://www.aiphone.co.jp/data/software/source/gpl/download/ix/ * Be sure to read the following before downloading. <<Please confirm>>...
  • Page 65 OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. (5) MIT License Copyright (c) 2018 Aiphone co.,Ltd. Released under the MIT license. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the...
  • Page 66 (10) zlib License (C) 1995-2010 Jean-loup Gailly and Mark Adler See the following website for source code including changes for software that has been authorized under the above licenses. http://www.aiphone.co.jp/data/software/source/gpl/download/ix/ * Be sure to read the following before downloading. <<Please confirm>>...
  • Page 67 Other Notice regarding the software – Please note that we cannot answer questions regarding the content of the source code of the software components.

  • Page 68: For Proper Use Of The Station

    Other FOR PROPER USE OF THE STATION REGULATIONS This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 69: Warranty

    This warranty shall not apply to any Aiphone product which has been subject to misuse, neglect, accident, power surge, or to use in violation of instructions furnished, nor extended to units which have been repaired or altered outside of the factory.
  • Page 70 MEMO...
  • Page 71 AIPHONE CO., LTD., NAGOYA, JAPAN Ⓐ Issue Date: Nov.2018 P1118 MQ 60212...

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