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State: Released Date: 2021.03.01 22:19 GMT Effectivity: Upon Release
Cleaning and Maintenance
User Troubleshooting
The table below provides basic guidelines for troubleshooting the OPTIS
Integrated Next. Refer to the installed software User Manual for additional
troubleshooting procedures.
If the problem is not resolved after attempting the suggested remedies, contact
Abbott Service or email OCTservice@abbott.com.
Table 1. User Troubleshooting Tips
Symptom
Possible Causes
General
Screen blank, power indicator on
Display not turned on.
monitor not lit.
Display power cord unplugged. Plug the monitor power cord into the back of monitor.
System power not turned on.
System power cord not
plugged in or not tight at either
system end or wall connection.
Main system power fuse is
blown.
Outlet power disrupted.
Screen blank, power indicator on
PC auto boot failed.
monitor lit.
Monitor not enabled.
Connections
During data export, the system
The connected USB drive is
does not list the USB drive
not compatible with the
plugged into the USB port.
system, or the USB drive
requires formatting.
Screen message "Imaging
This message can be caused
engine initialization failed" is
by several problems, including
displayed at startup.
loose or damaged system
connections.
DOC
DOC makes excessive noise
DOC mechanism failure.
without imaging catheter
connected.
36
OPTIS™ Integrated Next Operation and Maintenance Manual – 600173796 Rev. A
Remedy
Press the power button on the monitor to turn on monitor power.
Turn on the system power with the main power switch.
Check to make sure plug is tightly connected to both the system and the wall
outlet.
Refer to the Electrical label on the system (located next to the power cord
connection) for fuse information. Contact Abbott Service for instructions.
Check voltage at the wall outlet.
Turn off the main power switch and wait fifteen seconds. Turn the main
power switch back on and press the On / Standby button on the right side
of the keyboard to start the system. If the system still does not start, contact
Abbott Service for instructions.
Click <Alt+C> on the keyboard to enable the display. If the screen remains
blank, turn off the main power switch and wait fifteen seconds. Turn the main
power switch back on and press the On / Standby button on the right side of the
keyboard to start the system.
Connect only a USB Drive supported by Windows 10 OS. Refer to the
Instructions for Use that came with the USB drive to determine if formatting is
required.
Shut down the system, turn off the main system power, and wait 15 seconds.
Then turn the system back on. If the error is displayed again, contact Abbott
Service for instructions.
Contact Abbott Service to obtain a replacement DOC.
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