Pantum P2200 Series Maintenance Manual
  1. Manuals
  2. Brands
  3. Pantum Manuals
  4. Printer
  5. P2200 Series
  6. Maintenance manual

Pantum P2200 Series Maintenance Manual

Monochrome laser printer
Hide thumbs Also See for P2200 Series:
Table of Contents

Advertisement

Quick Links

Download this manual
Maintenance
Manual
/
P2200
P2500 Series
Monochrome Laser Printer

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the P2200 Series and is the answer not in the manual?

Questions and answers

Related Manuals for Pantum P2200 Series

Summary of Contents for Pantum P2200 Series

  • Page 1 Maintenance Manual P2200 P2500 Series Monochrome Laser Printer...
  • Page 2 Pantum Monochrome Laser PrinterMaintenance Manual Model： P22**/P25**/S2000 ("*"represent any number or letter ）...
  • Page 3 Version: V 1.0 Disclaimer For a better user experience, Zhuhai Pantum Electronics Co., Ltd. reserves the right to make changes to the User Guide without notice. Users are responsible for any damage arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co., Ltd.
  • Page 4 There is high-voltage electrode inside the printer. Before cleaning the printer. make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock. The fuser unit is hot when and after printing. Touching the fuser unit (the shaded area as shown) may cause bums! The fuser unit is attached with a high temperature...
  • Page 5 Installation Location Place the machine on a flat, stable surface away from sources of vibration and from people, such as a desktop. Place the machine next to a standard and grounded electrical socket. The ambient temperature of the installation site should be between 50 to 90℉...
  • Page 6 Laser Safety Laser radiation is harmful to the human body. To avoid laser radiation, please do not disassemble the printer without reading the Maintenance Manual! The printer follows the provisions of Class 1 laser products under the CFR standard. The printer has a Class Ⅲ...
  • Page 7 Legal Information This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 8 – – – – – – – – – – – – – – – – – – – – Ⅵ...
  • Page 9 – – – – – – – – – – – – – – – – – – – – – – – Ⅶ...
  • Page 10 – – – – – – – – – – – – – – – – – – – – – – – – – Ⅷ...

  • Page 11: Table Of Contents

    An Introduction to the Product An Introduction to the Product ..................1–1 Overview ........................1–2 1.1.1 Front View ...................... 1–2 1.1.2 Rear View ......................1–3 1.1.3 Overview of the Control Panel ..............1–4 1.1.3.1 WIFI Searching Button Functions ..........1–5 1.1.3.2 Cancel/Continue Button Functions ..........

  • Page 12: Overview

    1.1 Overview 1.1.1 Front View Output Bin Control Panel Output Tray Automatic Feed Guide Paper Stop Feeder Tray Automatic Feeder Tray...

  • Page 13: Rear View

    1.1.2 Rear View Network Interface USB Interface Power Switch Power Interface 1–3...

  • Page 14: Overview Of The Control Panel

    1.1.3 Overview of the Control Panel The printer control panel contains two buttons and two dual color LED indicators, as shown below: the control panel of the model with WIFI on the left, and the control panel of the model without WIFI on the right. Functions Serial Name...

  • Page 15: Wifi Searching Button Functions

    job, etc. Button 1 WIFI Function Print Information Page（For Printer with USB） Turns on or off WIFI or WIFI push button connect (WPS), or cancels WIFI searching more instructions in 1.1.3.1 Button 2 Test Print Page (Not for Printers without WIFI), Continue printing, Cancel printing, Wake up the printer or Restore factory defaults.

  • Page 16: Cancel/Continue Button Functions

    1.1.3.2 Cancel/Continue Button Functions Printer status Operation Printer action Short press or Sleep Mode Wake up from the sleep mode long press button 2 Error The printer is out of Short press Continue printing paper or a feed jam button 2 occurred A print job exists Cancel the current print job...

  • Page 17: Indicators

    1.1.4 Indicators 1.1.4.1 LED1 Indicator Status Display Dual color LED1 Description(For printers Description(For printers Serial Status Display for with WIFI) without WIFI) Number paper/WIFI No WIFI connection, no No paper error paper error LED1 off LED1 off Paper related errors are not Without this state indicated if they occur when you are searching for WIFI...

  • Page 18: Led2 Indicator Status Display

    1.1.4.2 LED2 Indicator Status Display Serial Dual color LED2 Description（For printers with USB and Number Status Display WIFI interfaces and printers with USB for data/toner interface) cartridge Warming up when you turn on the printer, wake it up from sleep mode or open or close the lid.

  • Page 19: Indicator Status Display

    1.1.4.3 Indicator Status Display The following table describes the indicator status display for abnormalities with this printer. Status Serial Description Number LED1 LED2 Warning of low toner level (The printer only detects the level of tone when it gets ready, but not when it is in the sleep mode or printing).

  • Page 20: Product Specifications

    Product Specifications 1.2.1 General Specifications Processor 600MHZ Memory 128MB 220V Model: AC 220-240V, 50/60Hz, 3.0A 100V Model: AC 100-127V, 50/60Hz, 6.0A (Note: See the nameplate on the back of the printer Power Supply to learn the appropriate power supply and voltage to use with this printer.

  • Page 21: Printing Specifications

    1.2.2 Printing Specifications Print Speed 22ppm Letter 23ppm First Page Print Time <8 s Print Language Maximum Print Size Legal(216mm*355.6mm) Durability Recommended 700 pages print monthly amount Month print load 15000 pages 150 sheets （ 80g/m ²） Paper input Standard Tray capability 100 sheets （...

  • Page 22: Consumables Specifications

    Note: • Model additions are subject to change without notice. •Consumables capacity may vary depending on different types used. •For optimal print quality, please use only original Pantum products. •The warranty excludes any damage caused by using non-Pantum original consumables.
  • Page 23 – – – – – 2–1...
  • Page 24 2.1 Packing List When you open the package, verify whether the following parts are included in the carton: Printer Toner Cartridges USB cable power cord CD-ROM Quick Installation Guide Warranty Certificate Delivery Tray 2–2...
  • Page 25 2.2 Machine Installation 2.2.1 Install the Cartridge 1. Remove the removal seal on the printer, and open the output bin. 2. Take out the plate for fixing the toner cartridge. 3. Remove the toner cartridge 2–3...
  • Page 26 4. Hold the handle of the cartridge and shake gently (horizontally) 5-6 times, so as to evenly distribute the toner inside the cartridge. 5. Remove the black paper protecting the cartridge. 6. Remove the seal. 7. Load the cartridge along the guides. 2–4...
  • Page 27 8. Push it firmly in the direction of the arrow until you hear it click. This means that the cartridge is fully inserted. 9. Close the output bin 2.2.2 Install the Output Tray Install the output tray by placing the dowels at both ends of the output tray into the holes in the output bin.
  • Page 28 One-click Installation Method I: Connect the printer via USB cable 2.3.1 • Some computers may be unable to auto play the CD because of system Note: configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure.
  • Page 29 Method II: Connect the printer via wired network 2.3.2 • • • • Some computers may be unable to auto play the CD because of system Note: configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure.
  • Page 30 :• You can put your mouse cursor in the “One-click installation” button to check the Note popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 31 Method III: Connect the printer via wireless network 2.3.3 Please check if the printer is connected with wireless network when installing the printer driver software. • You can print "Network configuration page" to confirm printer network connection Note: status to see if printer is connected with network. 2.3.3.1 Configure wireless network via USB cable and install driver Since some computers are not provided with wireless network function, this section is divided...
  • Page 32 If your software has searched several printers, click “One-click installation” button, and the printer list interface will pop up. Please select “Configure printer with Wi-Fi via USB an install” and select USB printer, click “Confirm” button and enter into installation process complete automatic network configuration and driver installation •...
  • Page 33 2.3.3.3 Connect computer to router via network cable • • • • Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. Note:•...
  • Page 34 through IP address before you click the button. Note:• When the printer IP address changes under printer driver installed with host ID, you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID". 2.3.3.4 Connect computer to printer via Wi-Fi direct and install the driver Connect the computer to printer via a direct Wi-Fi connection.
  • Page 35 Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. 2-13...
  • Page 36 2.3.3.5 The printer is already connected to wireless network • • • • Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver"...
  • Page 37 Manual installation • Installation via USB connection 2.4.1 • • • 2-15...
  • Page 38 • • • Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click “Computer” icon, find “DVD RW driver”, then double click “DVD RW driver” to run the installation procedure. Installation via wired network connection 2.4.2 2-16...
  • Page 39 • • • • 2-17...
  • Page 40 Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click “Computer” icon, find “DVD RW driver”, then double click “DVD RW driver” to run the installation procedure. 2-18...
  • Page 41 • If the printer you need to connect is not in the list of printers searched, please Note: click “Refresh” to search again. • • Installation by wireless network connection mode 2.4.3 Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode 2.4.3.1 Installation in basic structure mode 2-19...
  • Page 42 • • • • Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click "Computer" icon, find "DVD RW driver", then double click "DVD RW driver" to run the installation procedure. Select “Yes, I want to configurate the printer’s wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network.
  • Page 43 • If the printer you need to connect is not in the list of printers searched, please Note: click “Refresh” to search again. • • 2-21...
  • Page 44 2.4.3.2 Installation in Wi-Fi Direct mode • • • • Note:• Some computers may be unable to auto play the CD because of system configuration. Please double click “Computer” icon, find “DVD RW driver”, then double click “DVD RW driver” to run the installation procedure. 2-22...
  • Page 45 2-23...
  • Page 46 2.4.3.3 Method of driver uninstallation Windows 7 is taken as the example in the following operation. The information on your computer screen may differ because of multiple operating systems. Mac system driver installation • • Add printer to Mac system Driver installation 2.6.1 Mac 10.11 is taken as the example in the following operation.
  • Page 47 • Add up the printer via USB 2.6.2 2-25...
  • Page 48 Add up the printer via wireline connection 2.6.3 Add up the printer via wireless connection 2.6.4 • In case of basic structure mode, connect wireless network printer to the access Note: point (wireless router). • 2.6.5 2-26...
  • Page 49 Test Print Offline Self-test Page Print The offline configuration page can be set from the operation panel using the following steps: Power on, making sure the indicator display status reads as Ready. To print the test page on a printer with WIFI, press down the Control Panel (Cancel/Continue) for three seconds.
  • Page 50 (Demo Page) 2–28...
  • Page 51 P2500W Series [Page 1] [Printer Information Page] Pinter Information Product Name :Pantum P3100DL USB Vender ID :232B Firmware Version :1.0.1.7 Memory Size :128MB Printing Mode :GDI Product Serial No. :AA2A000000 Cartridge Information :PD-210 Cartridge Model Remaining Amount of toner Actual Pages Printed...
  • Page 52 P2500W Series [Page 2] [Network Configuration Information Page] Basic Information Connection Status :Disconnected Network Used :Wifi antum 55511A Host Name :44 : 33 : 4c : 55 : 51 : 1a Hardware Address Total Packets Received Bad Packets Received Framing Errors Received Total Packets Transmitted IPv4 Configuration Information :Auto...
  • Page 53 P2500W Series [Page 3] [WiFi Configuration Information] Basic Information Wireless Status Communication Mode :Basic Connection Mode elkin.f6e Network Name(SSID) BSSID Authentication Type :WPA2_PSK Wireless Hotspot Information Wireless antum 55511A SSID :192.168.223.1 Hotsopt IP Address :255.255.255.0 Subnet Mask DHCP Service Status Starting Address for IP Address Pool :192.168.223.100 :192.168.223.199...
  • Page 54 Operating Principles ................3–2 OMPONENTS UMMARY ............3–3 ECHANICAL TRUCTURAL IAGRAM ................3–4 EEDER IRCUIT IAGRAM ..................3–5 RINT RINCIPLES ..................3–5 3.4.1 HARGING ..................3–5 3.4.2 XPOSURE .................. 3–6 3.4.3 EVELOPMENT 3.4.4 ................3–6 RINT RANSFER ..................3–7 3.4.5 LEANING 3–1...

  • Page 55: Components Summary

    3.1 Components Summary The following diagram shows the summary of the composition . RAM module Interface module USB/NET/WiFi Operating module Data control module (Control Panel) Engine control module Paper feed system Motor driver module Laser unit PaperTray Transfer Fixing unit Exposure Cleaning Charging...

  • Page 56: Mechanical Structural Diagram

    3.2 Mechanical Structural Diagram Delivery Roller Halogen Light Output Tray Pressure Roller Heating Roller Charge Roller OPC (photosensitive drum) Transfer Roller Main Motor Developing Roller Supply Roller Paper Feed Clutch Laser Scanning Unit 3–3 Feeder Tray Mixing Bracket Pick-up Assembly Separator Pad...

  • Page 57: Feeder Circuit Diagram

    3.3 Feeder Circuit Diagram Output Tray Paper Sensor Assembly Paper Tray This printer uses the "C" type of feeder circuit. The feeder system consists of the following components: 1. Pickup Roller: Feeds the paper to the print area through friction. 2.

  • Page 58: Print Principles

    3.4 Print Principles 3.4.1 Charging Using DC high voltage, the steel shaft of the charge roller will evenly charge the surface of the OPC with a negative 600V charge. 3.4.2 Exposure When the light conductor is scanned by the laser beam, the irradiated portion meets the conductive layer of the photosensitive drum.

  • Page 59: Development

    3.4.3 Development When the toner has been moved through under friction between the Developing Roller (DR) and Supply Roller (SR), the surface of the Developing Roller will be covered with a layer of charged toner. After exposure, as the OPC goes through the DR, it will transmit the developing voltage to the DR.

  • Page 60: Cleaning

    3.4.5 Fusing When the paper moves onto the heating roller, the toner is melted at a specific temperature . The pressure poller (PR) then presses the toner into the paper fibers, curing it to the paper. N o t e : If the fusing temperature is too high or too low, toner fusing results will be affected.
  • Page 61 Disassembling and Installation 4.1 Parts ........................4–2 Disassembling Step Figure ................... 4–3 Disassembly Steps ......................4–4 4.2.1 Preparation for Disassembly ..............4–4 4.2.2 Exterior Component ................... 4–5 4.2.2.1 Output Bin Component ..............4–5 4.2.2.2 Left Cover and Right Cover ............. 4–5 4.2.2.3 Front Cover ........

  • Page 62: Parts

    4.1 Parts Top Cover Assembly Fuser Unit Rear Cover Operator Panel Assembly Right-Side Cover Transfer Roller Pick-up Accembly Sensor Board Separator Pad Main Motor Driver System Control Board High-Voltage Power Supply Board Printer Frame Paper Feed Solenoid Paper Feed Clutch Left-Side Cover Lacer Scanning Unit Front Cover...

  • Page 63: Disassembling Step Figure

    4.2 Disassembling Step Figure Turn off Unplug the Remove the Output Right Cover Left Cover Rear Cover Fuser Front Cover Upper Drive Master Master Electromag Laser Motor Clutch Gear High Voltage Pickup Separator Transfer 4–3...

  • Page 64: Disassembly Steps

    4.3 Disassembly Steps 4.3.1 Preparation for Disassembly 1. Before disassembling, please disconnect the printer and unplug the connecting wires. 2. Remove the paper and close the feeder tray and the output tray. 3. Open the output bin and remove the cartridge. Note: •...

  • Page 65: Exterior Component

    4.3.2 Exterior Component 4.3.2.1 Output Bin Component Open the claws on both sides and remove the output bin. 4.3.2.2 Left Cover and Right Cover 1. Remove the screws as shown below: 4–5...

  • Page 66: Front Cover

    4.3.2.3 Front Cover Remove the screws as shown below, and remove the front cover. 4.3.2.4 Rear Cover Remove the screws as shown below, and remove the rear cover. 4–7...
  • Page 67 2. Open the jaws as shown in the figure, and remove the left and right covers. Note: The WIFI antenna of P2500W printers is located on the right cover. Pry open the jaws , remove the WIFI antenna, and then remove the right cover. 4–6...

  • Page 68: Master Board

    4.3.3 Control Board 1. Remove the exterior components and unplug the baseplate cable. 2. Remove the screws as shown below, and remove the master board. 4–8...

  • Page 69: High Voltage Power Board

    4.3.4 High-Voltage Power Supply Board 1. Remove the screws as shown below, and remove the master board bracket. 2. Remove the screws as shown below, and remove the high voltage power board. 4–9...

  • Page 70: Gear Drive System

    4.3.5 Gear Drive System Remove the screws as shown below, and remove the gear drive system. Note: When removing the gear drive system, make sure the gear is well protected from falling which may damage the engine. 4.3.6 Fuser Unit Remove the screws as shown below, and remove the fuser component.

  • Page 71: Laser

    4.3.7 Laser Scanning Unit Remove the connecting wires and the screws as shown below, then remove the laser. 4.3.8 Main Motor When you have removed the laser, remove the fixing screws as shown below, and remove the motor. 4–11...

  • Page 72: Electromagnet

    4.3.9 Electromagnet 1. Remove the connecting wires from the card slot, as shown below. 2. Remove the screws as shown below, and remove the electromagnet. 4–12...

  • Page 73: Clutch Gear

    4.3.10 Clutch Gear Open the clutch gear jaws as shown below, and remove the clutch gear by pulling it out. 4.3.11 Pick-up Assembly 1. Open the jaw on the cam of the paper feed shaft, and remove the paper feed shaft assembly by pulling it in the direction of the pickup roller. 4–13...

  • Page 74: Separator Component

    2. Open the jaw on the pickup roller, and remove it by pulling it in the direction opposite to the cam. 4.3.12 Separator Component When you have removed the pickup roller, remove the separator component. Take caution to protect the spring from falling. 4.3.13 Transfer Roller Open the claw as shown below, remove the bearing of the transfer roller and remove the transfer roller.
  • Page 75 Maintenance Cleaning ........................5–2 Consumables ......................5–5 5.2.1 About Consumables ................... 5–5 5.2.2 Replacement of Consumables ..............5–5 5–1...
  • Page 76 5.1 Cleaning Note: Please use mild detergents. Do not use strongly corrosive liquids such as thinners or benzene for cleaning, as these will damage the surface of the device. Do not use cleaning materials containing ammonia. Do not use isopropanol to remove dust from the control panel, as it may crack the panel.
  • Page 77 3. Open the upper cover and remove the cartridge Note: Please remove metal objects, such as watches or bracelets before removing the cartridge, as they may damage the inside of the machine. When removing the cartridge, put it in a protective bag or wrap it in thick paper to avoid damaging it under direct light.
  • Page 78 4. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded area shown in the following figure. 5. Gently clean the glass on the laser with a piece of cotton or duster slightly damped with alcohol.
  • Page 79 5.2 Consumables 5.2.1 About Consumables (1) Utilization of consumables Please only use genuine Pantum consumables. (2) Cartridge Maintenance and Protection To maximize toner use, please bear the following guidelines in mind: Do not remove the cartridge from its packaging until you need to use it.
  • Page 80 Note: The cartridge surface may contain toner. Please remove it carefully to avoid spillage. Put the empty cartridge on a piece of paper to avoid accidental toner spillage. After removing the protective cover, please immediately install the cartridge in the printer, so as to avoid damaging the photosensitive drum as result of exposure to too much direct sunlight or indoor lighting.
  • Page 81 3. Take the new cartridge out of its packaging, hold the cartridge handle and shake it gently (horizontally) 5-6 times so as to evenly distribute the toner inside the cartridge. 4. Remove the cartridge protector, and place the cartridge into the printer along the guides.
  • Page 82 5. Fully close the upper cover 6. Restart the printer, press down the Control Panel button for three seconds, and print a test page. 5–8...
  • Page 83 Error Display and Troubleshooting Pre-maintenance Check ..................6–2 Error Information ..................... 6–3 Error Code........................6–4 Clearing Jammed Paper ....................6–5 6.4.1 Feed jam 6–5 6.4.2 Inside Jam ...................... 6–6 Troubleshooting ......................6–9 6.5.1 Feed Paper Failure ....................6–9 6.5.2 Common failures ..................6–11 Image Defects ......................

  • Page 84: Pre-Maintenance Check

    Do not use short-grained paper or acid paper. [If you use short-grained paper or acid paper, it can cause print quality problems] 三、Consumables Replace the cartridge when the indicator on the printer control panel flashes yellow. Check that the specified Pantum cartridge is being used. For more information, please see 5.2"Consumables" 6–2...

  • Page 85: Error Information

    6.2 Error Information Error Cause Solution The printer is not The USB cable or power 1. Connect the USB cable and connected cord is not connected the power cord correctly. Master board failure 2. Replace the master board printer's The upper cover has not Close the upper cover.

  • Page 86: Error Code

    6.3 Error Code Code Cause Solution NO.000 The main motor is 1. Make sure that the main motor cable is faulty connected correctly cable connection is faulty. 2. Replace the main motor if it is faulty; 3. Replace the high voltage power board if it is faulty.
  • Page 87 Internal error 32 of 1. Check the cable between the engine printer board and the data board, and make sure Please call the that the connection is normal. Data transfer error customer service 2. Replace the engine board if there is a staff.
  • Page 88 Internal error 38 of 1. Replace the laser if there is a fault in the The heating roller printer LSU laser motor. does not reach the Please call the 2. Replace the engine board if there is a starting temperature customer service staff.

  • Page 89: Clearing Jammed Paper

    If you can not remove the jammed paper yourself, please contact your local • Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair. 6.4.1 Feed jam Gently draw the jammed paper out.

  • Page 90: Inside Jam

    6.4.2 Inside Jam Open the upper cover. Remove the cartridge along the guides 6–6...
  • Page 91 Open the fuser component's upper guide plate to reduce the pressure on the pressure spring. From the fuser unit, gently draw the jammed paper out along the output direction. 6–7...
  • Page 92 After removing the jammed paper, insert the cartridge into the printer along the guides until you hear a click assuring you that the cartridge is fully inserted. Put the paper in the tray neatly to carry out next print when the indicator resumes print-ready status.

  • Page 93: Troubleshooting

    6.5 Troubleshooting 6.5.1 Feed Paper Failure Initial Check: Please conduct an initial check when there is a paper feed failure. Check Solution Replace the print media. print media meet product specifications? Is the paper curled, wrinkled, or wet? Replace the paper and tell users how to protect the paper.
  • Page 94 M1 Paper feed failure Possible cause Solution Check the electromagnet signal input to ensure that There is no electromagnet signal. the electromagnet signal line is normal. The pickup roller is dirty. Clean or replace the pickup roller. Pickup roller wears down. Replace the pickup roller.

  • Page 95: Common Failures

    6.5.2 Common failures P1 No AC power supply Possible cause Solution The voltage is unsuitable. Ensure suitable voltage from the power supply. The power cord is not connected to the Make sure that the power cord is outlet correctly. connected to the outlet correctly. The fuse has blown.
  • Page 96 P5 Heating light doesn't work Possible cause Solution The high-voltage power supply circuit Reconnect the plug wire and ensure that board is disconnected. the AC power supply is working normally. There is jammed paper inside of the Check the printer and remove the jammed printer.
  • Page 97 P8 Abnormal high-voltage output Possible cause Solution The power cord is not plugged in or is Make sure the power cord is connected damaged. correctly. The high-voltage contact is dirty. Clean the high-voltage contact. The high voltage power board is faulty. Replace the high voltage power board.
  • Page 98 P11 No image printed Possible cause Solution The USB cable and power cord are not Check the USB cable and power cord to connected correctly ensure the correct connection. FFC cable connection between the high Replace the master board voltage power board and the master board is bad or unreliable.

  • Page 99: Image Defects

    6.6 Image Defects Status Cause Recommended Solutions   Lightly exposed carbon powder Replace the cartridge.  image cartridges is running out. Clean the area contaminated  with toner. Poor connection at the high-  voltage contact high Clean the high-voltage contacts voltage power board...
  • Page 100 Black/white spots Some areas of the cartridge are 1. Replace the cartridge.   contaminated or the OPC is 2. Clean the transfer high-  damaged. voltage contact or replace the transfer roller. If there are 45.2mm cyclical spots  appearing on the image, it means 3.
  • Page 101 Black background Print media used are beyond the Please use print media within   specified range. the specified range. The cartridge is empty. Replace the cartridge.   The high-voltage output of the Clean the high-voltage contacts   high voltage power board is or replace the high voltage faulty.
  • Page 102 Appendix 1 Circumference of Each Roller in This Device Name Circumference (mm) Transfer roller 45.2 Heating roller 62.3 Pressure roller 75.4 OPC (photosensitive drum) 75.4 Developing roller 35.2 Supply roller 47.5 Charge Roller 37.7 The reason for relevant periodical image exception can be determined in accordance with the circumference of each roller above Appendix1...
  • Page 103 Appendix 2 Wiring Diagram Sensor Board Cartridge Paper Feed Solenoid WiFi Antenna WiFi Module Control Board High Voltage Power Supply Board Laser Unit 温度感应器 F user Unit Appendix...
  • Page 104 Appendix 3 Product Serial Numbers There is a serial number label on each product. Please see below for the meaning of the product serial number and its location. Meaning of the code: Date of Manufacture Product Serial No. AF4 A 000001 7DC 01 Serial No.
  • Page 105 Appendix 4 Terminology The following table shows the terminology used in this manual. Terminology Explanation A type of safety standard for laser products WIFI Wireless network Wireless Access Point, a session or access bridge WIFI Protected Setup The number of dots per inch Pages printed per minute auto run Run automatically...

This manual is also suitable for:

P2500 series

Table of Contents

Save PDF