Do you have a question about the Liebert ITA2 and is the answer not in the manual?
Questions and answers
Shoeb Yunus
May 29, 2025
The UPS is not charging properly after 10 min the ups automatically cuts charging and starts to discharge since installation the device has not been fully charged.
Continuously beeping alarm and discharging
the input voltage showing 274 volt currently and problem is continuously observed
1 comments:
Mr. Anderson
May 29, 2025
The Vertiv ITA2 UPS may not be charging properly and continuously discharging after installation due to several possible causes:
1. High Ambient Temperature: If the UPS is operating in temperatures above 25°C (77°F), battery life and performance can degrade, affecting charging capacity.
2. Battery Degradation: The battery may have reached the end of its discharge/recharge cycle life, especially if it has been used frequently or stored improperly.
3. Incorrect System Settings: If system settings, such as voltage or frequency, are changed while the inverter is supplying power, the UPS may not function correctly, as indicated by system prompts.
4. Critical Fault or Configuration Issue: A critical fault or incorrect configuration during installation may cause the UPS to rely on battery power instead of switching to utility power.
5. Battery Replacement Needed: The battery may be old or defective and require replacement.
Proper installation, correct environmental conditions, and system configuration are essential for normal UPS operation.
Page 2
The products covered by this instruction manual are manufactured and/or sold by Vertiv. This document is the property of Vertiv and contains confidential and proprietary information owned by Vertiv. Any copying, use, or disclosure of it without the written permission of Vertiv is strictly prohibited.
IMPORTANT! This manual contains important safety instructions that must be followed during the installation and maintenance of the UPS and batteries. Read this manual thoroughly and the safety and regulatory information, available at https://www.vertiv.com/ComplianceRegulatoryInfo, before attempting to install, connect to supply, or operate this UPS.
Vertiv™ Liebert® ITA2 Installer/User Guide 1 Product Description The Vertiv™ Liebert® ITA2 uninterruptible power system (UPS) is an intelligent, online UPS with sine wave output. The UPS offers reliable, high-quality AC power to small-scale computer centers, networks, communication systems, automatic control systems, and similar sensitive electronic equipment.
UPS components. The optional Liebert® ITA2 Maintenance Bypass Cabinet (MBC) is required for this mode. If your system includes a Liebert ITA2 MBC, refer to the Liebert ITA2 MBC Installer/User Guide available on the product page at www.Vertiv.com. NOTICE Risk of power interruption.
When using the earth RCD in a split-bypass system, the RCD should be installed at the upstream input power distribution end to prevent false alarms. The earth leakage current fed by the RFI filter in the UPS ranges from 3.5 mA to 100 mA. Vertiv recommends that you verify the sensitivity of each differential device of the upstream input power distribution and downstream power distribution (to load).
Risk of improper installation can make the rack top-heavy and cause a tipping hazard. The battery cabinets are heavier than the UPS. Vertiv recommends installing the battery cabinets as close to the bottom of the rack as possible to maintain a low center of gravity. Install the UPS above the battery cabinets.
Vertiv™ Liebert® ITA2 Installer/User Guide Figure 2.6 Rack-Mounted Vertiv™ Liebert® ITA2 UPS System with Battery Cabinets and MBC 2.5 Connecting Power Cables WARNING! Risk of electrical shock. Can cause property damage, injury and death. The unit has several circuits that are energized with high DC and AC voltages. Check for voltage with both AC and DC voltmeters before making contact and before working within the UPS.
Provides dry contact alarm information, including signals for: On Battery, On Bypass, Low Battery, Summary Alarm, UPS Fault and On Liebert IS-Relay UPS for communication to a remote monitoring system or network-connected Vertiv or third-party shutdown software. The card also Card accepts input signals to shut down the UPS during any operating mode.
The multi-function port is a standard RJ-45 connection that supports Modbus/Jbus protocol, and on units with a terminal block battery connector, it connects Vertiv™ temperature and temperature/humidity sensors. When connecting 2U battery cabinets, you must use this port to automatically detect the number of battery strings and for temperature-compensated charging.
3.3.1 Startup and UPS Mimic Screens At startup, the UPS executes a system test and displays the Vertiv™ logo screen for 10 to 15 seconds, shown in Figure 3.1 on page 43 . After the test completes, an overview screen shows status information, the active (green) power path and the non- working power path (gray).
Vertiv™ Liebert® ITA2 Installer/User Guide 4.5 Transferring to Maintenance Bypass Mode The transfer procedure puts the UPS in Maintenance Bypass Mode for safe servicing by a Vertiv™ service technician. To transfer from normal operation to maintenance-bypass mode: Press and hold the power button for 2 seconds.
5.2 Routine Maintenance There are no user-serviceable parts in the UPS. Attempting to service the unit yourself can void the warranty. Any routine maintenance other than cleaning, must be performed by a Vertiv™ service technician. Visit http://www.Vertiv.com/en-us/support/, or contact your Vertiv representative.
Page 66
Vertiv™ Liebert® ITA2 Installer/User Guide Battery Safety If the battery kit is damaged in any way or shows signs of leakage, contact Vertiv technical support immediately. Handle, transport and recycle batteries in accordance with local regulations. WARNING! Risk of electrical shock. Can cause personal injury and death. When connected together, battery terminal voltage is potentially lethal.
Page 67
Vertiv has a service network and recycle system to assist in complying with laws governing waste battery disposal. Visit http://www.Vertiv.com/en-us/support/ for information about recycling the waste battery.
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Do you have a question about the Liebert ITA2 and is the answer not in the manual?
Questions and answers
The UPS is not charging properly after 10 min the ups automatically cuts charging and starts to discharge since installation the device has not been fully charged. Continuously beeping alarm and discharging the input voltage showing 274 volt currently and problem is continuously observed
The Vertiv ITA2 UPS may not be charging properly and continuously discharging after installation due to several possible causes:
1. High Ambient Temperature: If the UPS is operating in temperatures above 25°C (77°F), battery life and performance can degrade, affecting charging capacity.
2. Battery Degradation: The battery may have reached the end of its discharge/recharge cycle life, especially if it has been used frequently or stored improperly.
3. Incorrect System Settings: If system settings, such as voltage or frequency, are changed while the inverter is supplying power, the UPS may not function correctly, as indicated by system prompts.
4. Critical Fault or Configuration Issue: A critical fault or incorrect configuration during installation may cause the UPS to rely on battery power instead of switching to utility power.
5. Battery Replacement Needed: The battery may be old or defective and require replacement.
Proper installation, correct environmental conditions, and system configuration are essential for normal UPS operation.
This answer is automatically generated