Paper Jam While
Feeding through
Duplex Module
Control Panel Message
Duplex Jam-
Open Rear Cover
Clear Paper Path
Close Covers
Follow these steps to clear the jam.
Corrective Action
1
Open the rear cover.
Be careful not to touch
the fuser. It becomes
very hot from printing.
2
Check and carefully pull out any
jammed paper.
3
Close the rear cover.
4
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the Control
Panel will display
Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.
Chapter 5: Troubleshooting
Paper Jams
5-7