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AXIS C15 Series
Troubleshooting
Problems with sound files
Can't upload media clip
Media clips are played with
different volumes
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the amount of needed bandwidth
(the bitrate) required.
The following factors are the most important to consider:
•
Heavy network utilization due to poor infrastructure affects the bandwidth.
•
Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the general
performance.
The following audio clip formats are supported:
• au file format, encoded in µ-law and sampled with 8 or 16 kHz.
• wav file format, encoded in PCM audio. It supports encoding as 8 or 16-bit mono or
stereo and sample rate of 8 to 48 kHz.
• mp3 file format, in mono or stereo with bitrate of 64 kbps to 320 kbps and sample
rate of 8 to 48 kHz.
A sound file is recorded with a certain gain. If your audio clips have been created with different
gains, they will be played with a different loudness. Make sure that you use clips that have the
same gain.
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