About Applications; About Application Licenses; How To Upload And Start An Application; Application Considerations - Axis C1004-E User Manual

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About applications

About applications
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications
To find the user manuals for Axis applications, go to axis.com
Note
• It is recommended to run one application at a time.
• Avoid running applications when the built-in motion detection is active.

About application licenses

Some applications need a license to run. Licenses can be installed in two ways:
Automatic installation — requires access to the Internet
Manual installation — obtain the license key from the application vendor and upload the key to the Axis product
To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under .

How to upload and start an application

To upload and start an application:
1. Under Upload Application, click Browse. Locate the application file and click Upload Package.
2. Install the license (if applicable). For instructions, see the documentation provided by the application vendor.
3. Start the application. Go to Applications, select the application in the list of installed applications and click Start.
4. Configure the application. For instructions, see the documentation provided by the application vendor.
Note
• Applications can be uploaded by product administrators.
• Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version
3.10 and later.
To generate a log file for the application, go to Applications. Select the application and click Log.

Application Considerations

If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and
the application reconfigured.
If the Axis product's firmware is upgraded, uploaded applications and their settings will remain unchanged, although this is not
guaranteed by Axis Communications. Note that the application must be supported by the new firmware. For information about
firmware upgrades, see How to upgrade the firmware on page 36.
If the Axis product is restarted, running applications will restart automatically.
If the Axis product is restored or reset to factory default, uploaded applications and their settings are removed. For information
about restoring the Axis product, see Maintenance on page 33. For information about factory default, see How to reset to factory
default settings on page 35.
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