Axis C1004-E User Manual
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Axis C1004-E User Manual

Network cabinet speaker
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AXIS C1004-E Network Cabinet Speaker
User Manual

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Summary of Contents for Axis C1004-E

  • Page 1 AXIS C1004-E Network Cabinet Speaker User Manual...
  • Page 2 This manual is intended for administrators and users of AXIS C1004-E cause harmful interference to radio communications. Operation of this Network Cabinet Speaker, and is applicable to firmware 1.30 and later.
  • Page 3 • find answers to resolved problems in the FAQ database, search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff •...

  • Page 4: Safety Information

    AXIS C1004-E Network Cabinet Speaker Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Audio Player ........

  • Page 6: Product Overview

    The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see the Installation Guide at www.axis.com.

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 35. • Connecting to an AXIS Video Hosting System service. See page 30. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 8: How To Access The Product

    How to set the root password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 9: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator rights. Go to Setup > Basic Setup > 1 Users to administer users. • Administrators have unrestricted access to all settings.

  • Page 10: Audio

    AXIS C1004-E Network Cabinet Speaker Audio Audio The audio settings can be used to adjust audio quality. You can configure the following: • Audio overview. See page 10. • Audio settings. See page 11 . • Audio clips. See Audio Clips.

  • Page 11: Set Up Audio

    The Axis product supports the following audio modes: • Full duplex – Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

  • Page 12: Audio Clips

    Audio Clip List Audio clips can be played when an event occurs. Audio clips are created by uploading a sound file to the Axis product. To add, play, download, modify or remove audio clips, go to Audio > Audio Clips. For more information see the online help •...
  • Page 13 Remove – To remove an audio clip, select it and click Remove. To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see About events on page 22.

  • Page 14: Voice Over Ip (Voip)

    The sessions can include voice and video elements. See About SIP Addresses on page 19. Before the Axis product can be used to make and receive calls, you need to configure the SIP settings. This includes enabling SIP, configuring the ports, and setting the rules for Network Address Translation (NAT) traversal.
  • Page 15 NOTICE TICE TICE Allowing incoming calls enables the AXIS product to accept calls from any device connected to the network. It is recommended to disable incoming calls for products that are accessible from public networks or the Internet. Note Even if you choose to not enable SIP, you can configure the SIP settings. But remember that when SIP is disabled, you cannot make or receive calls.

  • Page 16: The Account Settings Page

    AXIS C1004-E Network Cabinet Speaker Voice over IP (VoIP) ICE increases the chances of finding the most efficient path to successful communication between peer devices. If you also enable STUN and TURN, you improve the ICE protocol’s chances of finding the most efficient path to successful communication.
  • Page 17 • User ID – User ID is typically the extension or phone number assigned to the Axis product at the SIP server. It is also possible to use a SIP URI as a User ID if required by the SIP server.
  • Page 18 The SIP registrar is the part of the PBX that keeps track of all the extensions. • Secondary SIP Server – The Axis product will try to register on the secondary SIP server if registration on the primary SIP server fails.
  • Page 19 The domain name or registrar address (IPv4 address) of the receiving device. Important The Axis product’s VoIP functionality does not include support for IPv6. For more information about SIP, SIPS, and TLS, see Port Settings on page 15 and Transport Settings on page 18.

  • Page 20: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under .

  • Page 21: Axis Audio Player

    AXIS C1004-E Network Cabinet Speaker About applications AXIS Audio Player The application AXIS Audio Player is included in this product. Use AXIS Audio Player to add, manage and schedule music playlists, streams and prerecorded announcements. How to add music and announcements in the library Drag and drop or browse to add music in the library.

  • Page 22: About Events

    For more information about available triggers and actions, see About triggers on page 22 and About actions on page 23. The following example describes how to set up an action rule to play an audio file when the Axis product receives an input signal from a video management system.

  • Page 23: How To Add Recipients

    • System System Ready – Triggers the action rule when the system is in state ready. For example, the Axis product can detect the system state and send a notification when the system has started. Select Yes to trigger the action rule when the product is in state ready. Note that the rule will only trigger when all necessary services, such as the event system, has started.

  • Page 24: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 28.
  • Page 25 AXIS C1004-E Network Cabinet Speaker About events To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

  • Page 26: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 27: About System Options

    IP Address Filter IP address filtering is enabled on the page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 28: Date & Time

    4. Check the box to enable IEEE 802.1X and click Save. Note For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time on page 28.

  • Page 29: Network

    Basic TCP/IP Settings IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 30 To disable, clear the Enable AVHS box. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered, the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient or possible to use the one-click installation.
  • Page 31 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 32 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 33: Ports & Devices

    To use SNMP v3, HTTPS must be enabled, see HTTPS on page 27. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see How to reset to factory default settings on page 35. UPnP ®...

  • Page 34: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see How to reset to factory default settings on page 35.

  • Page 35: How To Reset To Factory Default Settings

    Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance with this feature. How to reset to factory default settings Important Reset to factory default should be used with caution.

  • Page 36: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 37 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis ®...

  • Page 38: Specifications

    AXIS C1004-E Network Cabinet Speaker Specifications Specifications To find the latest version of the product’s datasheet, go to axis.com > [product] > Support & Documentation.
  • Page 39 User Manual Ver. M2.3 AXIS C1004-E Network Cabinet Speaker Date: August 2017 © Axis Communications AB, 2016 Part No. 1513520...

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