True XC900 Owner's Manual page 44

Fault Code
Fault CN00: Corrupted
Console Confi guration
Fault CN01: Internal Fault
Fault CN02: Invalid Console
Confi guration
Fault CN03: Stuck Key
Fault CN04: Lower Board
Comm Fault (Treadmill Only)
Fault CN05: No Lower
Control
Fault CN06: Confi g
Mismatch
Fault CN24: BB Comm Fault
Fault CN25: Firmware
Mismatch
Fault X101: Stride Adjust
Stall
Fault X102: Stride Adjust
Runaway
44
Category Description
Corrupted brainboard confi guration
Console
- fails integrity check
Console Math error - software
The product confi guration data has
failed validation checks
Console
(incline ranges make no sense,
etc.)
Console Membrane Key stuck down/closed
Brainboard fails to receive timely
Console communication responses from
lower board - Fault after 3 retries
No lower board connected to
Console console - detection wires not
connected
Console is confi gured for a product
Console diff erent than that to which it is
connected.
SBC cannot communicate with
Console
Brainboard
Firmware on brainboard not
Console
compatible with SBC software
Lower Board Stride Motor Stall
Lower Board Stride Motor Runaway
Cause Corrective Action
Power cycle
Corrupt software
Re-confi gure console
Re-install software/fi rmware
Firmware and software
versions are not compatible
Contact TRUE Product Support
Power cycle
Console Confi gure
Incorrectly
Re-confi gure console
Re-install software/fi rmware
Corrupt Software
Contact TRUE Product Support
Power cycle
Console Confi gure
Incorrectly
Re-confi gure console
Loose Cable Contact TRUE Product Support
Membrane key is damaged Contact TRUE Product Support
Unit is confi gured as a
Re-confi gure console
treadmill
Power cycle
Loose Cable
Check cable connections
Console Confi gured
Re-confi gure console
Incorrectly
Power cycle
Console Confi gure
incorrectly
Re-confi gure console
Loose Cable Check cable connections
Power cycle
Console
Contact TRUE Product Support
Power cycle
Corrupt software
Reconfi gure Console
Re-install software/fi rmware
Firmware and software
versions are not compatible
Contact TRUE Product Support
Jammed or overheated
Contact TRUE Product Support
motor
Stride motor not moving as
Contact TRUE Product Support
expected