True SPECTRUM XS1000 Owner's Manual
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True SPECTRUM XS1000 Owner's Manual

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XS1000
SPECTRUM ELLIPTICAL
MODEL XS1000-19
(MAN-XS1000-19 REV01)
OWNER'S
MANUAL

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Summary of Contents for True SPECTRUM XS1000

  • Page 1 XS1000 SPECTRUM ELLIPTICAL OWNER’S MODEL XS1000-19 MANUAL (MAN-XS1000-19 REV01)
  • Page 2 Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren. Produkt- Spezifi kationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern. In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen und für Dokumente in weiteren Sprachen fi nden Sie unter https://truefi tness.com/ support/user-manuals/ BELANGRIJK! Alle getoonde producten zijn prototype.
  • Page 3 You can count on TRUE Fitness for the best service in the industry, provided by a team focused on optimizing the life of your equipment.
  • Page 4 You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to fi le a claim if the carrier is not notifi ed in a timely manner.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS................6 POWER REQUIREMENTS..............................8 PROPER TRAINING POSITION ............................9 SPACE REQUIREMENTS..............................9 SPECIFICATIONS..................................9 SPECTRUM ELLIPTICAL ENTRY AND EXIT SAFETY......................10 WARNING DECALS................................10 COMPLIANCES..................................10 ASSEMBLY INSTRUCTIONS PREASSEMBLY CHECKLIST..............................11 ASSEMBLY STEPS................................15 PRODUCT OVERVIEW PRODUCT FEATURES................................46 CARE AND MAINTENANCE INSPECTION..................................47 CLEANING THE EQUIPMENT.............................47 LEVELING THE MACHINE..............................48...

  • Page 6: Safety Instructions

    • Replace warning labels that may be worn, damaged, • TRUE STRONGLY recommends seeing a physician or missing. for a complete medical exam before undertaking an exercise program, particularly if the user has a family •...
  • Page 7 Do not reach into or underneath the unit, or tip it product. on its side during operation. • Never operate a TRUE product if it has a damaged • Do not use if you have a cold or fever. power cord or electrical plug, or if it has been •...

  • Page 8: Power Requirements

    POWER REQUIREMENTS Read and understand all instructions before plugging any TRUE power cord into an electrical outlet. GROUNDING INSTRUCTIONS This product must be grounded. If the product malfunctions or breakdowns, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug.

  • Page 9: Proper Training Position

    • Users should remain standing throughout the workout. SPACE REQUIREMENTS TRUE recommends leaving a minimum of 24” (61cm) on each side of the equipment and a 39” (99 cm) safety zone at the rear of the equipment. 24” (61 cm) 39”...

  • Page 10: Spectrum Elliptical Entry And Exit Safety

    NOTE: The elliptical trainer is not equipped with a free wheel, therefore the moving parts are unable to stop immediately. WARNING DECALS WARNING: Replace warning labels that may be worn, damaged, or missing. To replace any worn or missing decals contact TRUE product support (service@truefi tness.com // 800.883.8783). console serial Model No. number location XS1000-19 Serial No./Date Code...

  • Page 11: Assembly Instructions

    DO NOT use a box cutter. DO NOT slice into the packaging. VERIFY BOX CONTENTS IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support (service@truefi tness.com // 800.883.8783). TOOLS NEEDED FOR INCLUDED...
  • Page 12 BOX CONTENTS ITEM DESCRIPTION Base Pedestal Rear Step Frame Rear Step Cover Console Mast Left Heart Rate Handlebar Right Heart Rate Handlebar Left Upper Exercise Arm Right Upper Exercise Arm Left Exercise Arm Cover Right Exercise Arm Cover Front Guard Tube Left Inner Middle Shroud Left Outer Middle Shroud Right Inner Middle Shroud...
  • Page 13 HARDWARE CONTENTS Step 1 Step 6 ITEM DESCRIPTION ITEM DESCRIPTION SHCS, M10-1.5 X 20MM, LP, SHCS, M8-1.25 X 18MM, CNTRSK,LP, BLK XCS0096 TS1195 Step 2 Step 7 ITEM DESCRIPTION ITEM DESCRIPTION PHMS, M5-0.8 X 25MM, LP, ZP PHMS, M5-0.8 X 25MM, BLK TS1237 TS1198 HH, M8-1.25 X 70MM, LP, BLK...
  • Page 14 HARDWARE CONTENTS Step 10 Step 13 ITEM DESCRIPTION ITEM DESCRIPTION HH, M10 X 75MM, LP PHMS, M6 X 12MM, BLK CX0091 TS1177 WASHER, FLAT, 10MM ID X Step 15 22MM OD X 2MM TS1178 ITEM DESCRIPTION PHMS, M5-.08 X 12MM, BLK HEX NUT, M10 SX0004 TS1179...

  • Page 15: Assembly Steps

    ASSEMBLY STEPS PREASSEMBLY STEP 1— MEASURE DOORWAYS Tools Used in this Step Parts Used in this Step 17mm Socket PART DESCRIPTION TS1046BK PEDESTAL ASSEMBLY C2049 HHS, M10-1.6 X 40MM, ZP SD0209 LOCK NUT, M10-1.5MM, ZP 17mm Wrench 5. Using a 17 mm socket and wrench, remove the 2 Tape Measure shoulder bolts and 2 nuts from the pedestal hinges and carefully remove the pedestal from the base.
  • Page 16 STEP 1—LIFT UP AND ATTACH PEDESTAL Tools Used in this Step Parts Used in this Step 8mm Allen Wrench PART DESCRIPTION TS1046BK PEDESTAL ASSEMBLY XCS0096 SHCS, M10-1.5 X 20MM, LP, BLK 1. Remove the container lid and top layer of parts and packaging. 2.
  • Page 17 STEP 2—ATTACH REAR STEP FRAME AND COVER Tools Used in this Step Parts Used in this Step 13mm Socket PART DESCRIPTION TS1053BK REAR STEP FRAME ASSEMBLY TS1274BK REAR STEP COVER ASSEMBLY TS1241 HH, M8-1.25 X 70MM, LP, BLK #2 Phillips Screwdriver TS1237 PHMS, M5-0.8 X 25MM, LP, ZP 1.
  • Page 18 STEP 3—REMOVE MACHINE FROM PALLET Parts Used in this Step PART DESCRIPTION TS1053BK REAR STEP FRAME ASSEMBLY 1. Using the rear step frame, lift the unit from the rear. NOTE: One person should hold the rear step frame while the other holds the front of the unit. 2.
  • Page 19 STEP 4—ROUTE CABLE AND ATTACH CONSOLE MAST Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION TS1082BK CONSOLE MAST ASSEMBLY XCS0097 SHCS, M8-1.25 X 16MM, LP, BLK 1. Route the USB cable through the opening in the console mast towards the front of the machine. 2.
  • Page 20 STEP 5—ATTACH HEART RATE HANDLEBARS Parts Used in this Step Tools Used in this Step PART DESCRIPTION 5mm Allen Wrench TS1061BK RIGHT HANDLEBAR GRIP ASSEMBLY TS1028BK LEFT HANDLEBAR GRIP ASSEMBLY TS1103 LEFT/RIGHT HR CABLE TS1202 SHCS, M6-1.0 X 12MM, LP TS1201 WASHER, FLAT, 6.5MM ID X 12MM OD X 1.5MM TS1200...
  • Page 21 STEP 6—ATTACH UPPER EXERCISE ARMS Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION TS1059BK RIGHT HANDLEBAR ASSEMBLY TS1026BK LEFT HANDLEBAR ASSEMBLY TS1195 SHCS, M8-1.25 X 18MM, CNTRSK,LP, BLK 1. Attach the upper exercise arms to the base using 8 hex screws, but do not tighten. 2.
  • Page 22 STEP 7—CONNECT CABLES AND ATTACH EXERCISE ARM COVERS Tools Used in this Step Parts Used in this Step Stubby #2 Phillips PART DESCRIPTION Screwdriver TS1059BK RIGHT HANDLEBAR ASSEMBLY TS1026BK LEFT HANDLEBAR ASSEMBLY TS1036 LEFT THUMBSWITCH/HR CABLE TS1069 RIGHT THUMBSWITCH/HR WIRE TS1060BK RIGHT HANDLEBAR COVER ASSEMBLY (SET) TS1027BK...
  • Page 23 STEP 8—ATTACH FRONT GUARD TUBE Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION TS1019BK FRONT GUARD TUBE ASSEMBLY XCS0097 SHCS, M8-1.25 X 16MM, LP, BLK TS1065BK RIGHT OUTER REAR SHROUD ASSEMBLY #2 Phillips Screwdriver TF1000A KIT, TRANSFORMER 220V/110V INTERNATIONAL...
  • Page 24 STEP 8—ATTACH FRONT GUARD TUBE CONTINUED NOTE: Supplemental video available on vimeo.com: https://vimeo.com/880289934?share=copy. NOTE: If this unit is being connected to a power source other than 110V, install the required step-down power transformer now. The transformer instructions are included in the transformer packaging. NOTE: Follow these instructions if your unit requires the step-down power transformer.
  • Page 25 STEP 8—ATTACH FRONT GUARD TUBE CONTINUED 3. Connect the red transformer input wires to the load 4. Place 2 pieces of foam tape on the bottom of the side of the input power fi lter. Connect the black output transformer covering the 2 back screw holes. Using a transformer wires to AC1 (CN5) and AC2 (CN6) on the #2 Phillips screwdriver, attach the transformer to the lower board.
  • Page 26 STEP 8—ATTACH FRONT GUARD TUBE CONTINUED 5. Using a #2 Phillips screwdriver, reattach the plastic shroud on the right side of the unit using the 5 screws you removed previously. C1413 TS1065BK CX0501...
  • Page 27 STEP 9—ATTACH INNER/OUTER MIDDLE SHROUDS ASSEMBLIES AND GASKETS Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION TS1084BK RIGHT OUTER MIDDLE SHROUD ASSEMBLY TS1063BK RIGHT INNER MIDDLE SHROUD ASSEMBLY TS1083BK LEFT OUTER MIDDLE SHROUD ASSEMBLY TS1030BK LEFT INNER MIDDLE SHROUD ASSEMBLY TS1047...
  • Page 28 STEP 10—ATTACH DRAWBARS Tools Used in this Step Parts Used in this Step 6mm Allen Wrench PART DESCRIPTION TS1014 DRAWBAR ASSEMBLY TS1173 SHCS, M8-1.25 X 12MM, LP TS1174 WASHER, FLAT, 8MM ID X 14MM OD X 2.25MM 17mm Socket TS1177 HH, M10 X 75MM, LP TS1178 WASHER, FLAT, 10MM ID X 22MM OD X 2MM...
  • Page 29 STEP 11—ATTACH PEDAL TUBES Tools Used in this Step Parts Used in this Step 17mm Socket PART DESCRIPTION TS1045 PEDAL TUBE ASSEMBLY SX0115 HH, M10 X 81.5MM, LP SX0116 HEX NUT, M10 17mm Wrench 1. Attach the pedal tubes using 2 bolts and 2 nuts, but do 2.
  • Page 30 STEP 12—ATTACH ROCKER TUBE COVERS Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION TS1070BK ROCKER TUBE COVER ASSEMBLY SX0004 PHMS, M5-.08 X 12MM, BLK Using a #2 Phillips screwdriver, attach the rocker tube covers using 8 screws. IMPORTANT! DO NOT use an impact drill when assembling plastic components.
  • Page 31 STEP 13—ATTACH FOOT SKATES AND FOOT PADS Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION XCS0059 PLASTIC FOOT SKATE ASSEMBLY 0597000 FOOT PAD, MERAMEC - XCS900 CX0091 PHMS, M6 X 12MM, BLK 1. Using a #2 Phillips screwdriver, attach the foot skates 2.
  • Page 32 STEP 14—ATTACH CONSOLE Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION TS1082BK CONSOLE MAST ASSEMBLY 1. Using a #2 Phillips screwdrvier, remove and set aside the 7 screws preassembled to the console. 2. Using a #2 Phillips screwdriver, secure the console to the console mast using the two upper screws (00567800) and the two middle screws (00567700) preassembled to the console.
  • Page 33 STEP 15—ATTACH REAR CONSOLE COVER Tools Used in this Step Parts Used in this Step #2 Phillips Screwdriver PART DESCRIPTION TS1051BK REAR CONSOLE COVER ASSEMBLY SX0004 PHMS, M5-0.8 X 12MM, BLK Using a #2 Phillips screwdriver, attach the rear console cover to the console mast using 1 screw. TS1051BK SX0004...
  • Page 34 STEP 16—LEVEL THE MACHINE Tools Used in this Procedure 17mm Wrench 1. Using a 17mm wrench, adjust all four leveling feet until they contact the fl oor. IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine. 2.
  • Page 35 STEP 17—ATTACH POWER CORD Parts Used in this Step PART DESCRIPTION XCS0116 SUBASSEMBLY, AC SOCKET-SWITCH TS1006 AC INLET XPS0080 12” POWER CORD X419000 CORDSET DAISY CHAIN IEC-320 Insert the appropriate power cord into the corresponding power inlet. XCS0116 XPS0080...
  • Page 36 STEP 17—ATTACH POWER CORD CONTINUED NOTE: Supplemental video available on vimeo.com: https://vimeo.com/880942790?share=copy. NOTE: Follow these instructions if you need to connect up to three machines using the optional daisy chain power cord. 1. Insert the power cord into the corresponding power inlet. 2.
  • Page 37 Press the green arrow (A) to continue. NOTE: Misconfi guration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Technical Support at 800-883-8783 for assistance Setup Wizard...
  • Page 38 To enter calibration: 1. To enter Maintenance Mode, press and hold the TRUE logo (A) in the upper left corner of the home screen until the Maintenance Mode passcode entry pop-up screen (B) appears. Enter code “20173” to enter Maintenance Mode.
  • Page 39 STEP 18—CALIBRATE THE MACHINE CONTINUED (ENVISION II 16”/22”) 3. Under Calibration, press RUN to begin calibration. 4. Once calibration is complete, turn the power off on the machine for 30 seconds. WARNING: This process will take full control of the machine and can be dangerous if caution is not taken. •...
  • Page 40 1. If your machine is confi gured as a treadmill, press and hold the TRUE logo (A) in the upper left corner of the home screen to enter Service Mode. When the word TRUE (B) begins to fl ash, release the logo and press and hold the...
  • Page 41 NOTE: Misconfi guration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Technical Support at 800-883-8783 for assistance 6. Once confi guration is complete, turn the power off on the treadmill for 30 seconds.
  • Page 42 To enter calibration: 1. To enter Service Mode, press and hold the TRUE logo (A) in the upper left corner of the home screen. When the word TRUE (B) begins to fl ash, release the logo and press and hold the lower right corner of the screen (C).
  • Page 43 STEP 18—CALIBRATE THE MACHINE CONTINUED (ENVISION II 9”) 3. Under Diagnostics, select Calibration/Test (A) to highlight it. Press NEXT (B) to continue. 4. Under Calibration/Test, select Stride Length Calibration (A) to highlight it. Press NEXT (B) to continue.
  • Page 44 STEP 18—CALIBRATE THE MACHINE CONTINUED (ENVISION II 9”) 5. Under Stride Length Calibration, press Run (A) to begin calibration. 6. Once calibration is complete, turn the power off on the machine for 30 seconds. WARNING: This process will take full control of the machine and can be dangerous if caution is not taken. •...
  • Page 45 STEP 18—CALIBRATE THE MACHINE CONTINUED (EMERGE) NOTE: Follow these instructions if your unit comes with the Emerge LED console. To enter calibration: 1. Power on the machine. 2. Press and hold the + level key (A) until it beeps for a second time (3-5 seconds) and then release.

  • Page 46: Product Overview

    PRODUCT OVERVIEW PRODUCT FEATURES Stride Quick Level Quick Console Access Keys Access Keys Upper Exercise Arms Contact Heart Rate Pads Foot Pads Coaxial Port, Ethernet Side Steps Port, and Power Supply Inlet Leveling Feet Console Foot Pads Allows the user to set up a workout program and control Moving pedals on the elliptical that provide resistance to the elliptical during a workout.

  • Page 47: Care And Maintenance

    CAUTION: • Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. • Never pour water or spray liquids on any part of the elliptical.

  • Page 48: Leveling The Machine

    LEVELING THE MACHINE CAUTION: Prevent potential damage to the machine and injury to the user. This unit is equipped with four leveling feet. Make sure that the elliptical is level at all times. If the elliptical is placed on a uneven surface, adjusting the leveling feet can help, but may not completely compensate for extremely uneven surfaces.

  • Page 49: Preventative Maintenance

    PREVENTATIVE MAINTENANCE TRUE recommends that quarterly scheduled maintenance be performed by a qualifi ed service technician. Please contact your dealer or visit www.truefi tness.com to contact a local TRUE authorized service technician. IMPORTANT! Use only TRUE Fitness certifi ed service providers.

  • Page 50: Additional Information

    This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifi cations, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suff ered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefi...
  • Page 51 Malfunction Possible Cause Corrective Action Transmitter belt contacts are not making good contact Re-adjust the transmitter belt so that it is in full contact with with the skin the skin Contacts on the transmitter belt are not moist Moisten the contacts on the transmitter belt Transmitter belt is not within 3 feet (1 meter) of the heart Adjust your position on the belt so that you are within 3 feet rate receiver...
  • Page 52 Corrupted brainboard confi guration Console Console Confi guration - fails integrity check Re-install software/fi rmware Firmware and software versions are not compatible Contact TRUE Product Support Power cycle Console Confi gure Incorrectly Re-confi gure console Fault CN01: Internal Fault Console Math error - software Re-install software/fi...

  • Page 53: Xs1000 Wiring Diagram

    XS1000 WIRING DIAGRAM CONSOLE NETWORK CONNECTOR TS1086 TS1079 TS1054 TS1077 TS1039 TS1043 COAX CONNECTOR TS1010 TS1081 POWER PLATE ASSEMBLY XCS0070 TS1008 TS1042 TS1097 TS1098 NUCLEUS BOARD C Safe 00612700 TS1100 DAISY CHAIN POWER PLATE ASSEMBLY TS1013BK THUMBSWITCH (R) THUMBSWITCH (L) TS1057 TS1024 COMBO...

  • Page 54: Warranty Information

    *This limited warranty on the structural frame does not purchaser and the parts of the TRUE product (the include paint or coatings. The frame is defi ned as the “Product”) listed below, under normal use and service,...

  • Page 55: Xs1000 Spectrum Elliptical Residential Limited Warranty

    *This limited warranty on the structural frame does not purchaser and the parts of the TRUE product (the include paint or coatings. The frame is defi ned as the “Product”) listed below, under normal use and service,...
  • Page 56 XS1000 SPECTRUM ELLIPTICAL LIMITED WARRANTY Save Time and Register Online! Activate Multiple Warranties at truefi tness.com THE TRUE LIMITED WARRANTY IS SUBJECT TO AND WILL BE IN ACCORDANCE WITH THE CONDITIONS SET FORTH BELOW: This limited warranty is valid for the United States and 13.
  • Page 57 XS1000 SPECTRUM ELLIPTICAL LIMITED WARRANTY Save Time and Register Online! Activate Multiple Warranties at truefi tness.com KEEP THIS PAGE FOR YOUR RECORDS SERIAL NUMBERS: The product comes with two serial numbers; one on the base and one on the console. The serial number on the base is under the rear stabilizer.
  • Page 58 Activate Multiple Warranties at truefi tness.com Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on- line now to truefi tness.com and register your product. The information you provide will never be distributed to any other individuals or agencies for any purpose.
  • Page 60 T R U E F I T N E S S . C O M I N T E G R I T Y M A T T E R S TRUE Fitness Technology, Inc | 865 Hoff Road, St. Louis, MO 63366 © 2023 TRUE. All Rights Reserved.

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Xs1000-19

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