When The Address Book Is Updated - Ricoh MP C407 Series User Manual

10. Troubleshooting
Message
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
"Original is being scanned
by another function. Please
wait."

When the Address Book Is Updated

Message
"Updating the destination list
has failed. Try again?"
196
Cause
The maximum number of
pages per file has been
exceeded.
Another function of the
machine is being used.
Cause
A network error has
occurred.
Solution
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan.
Cancel the job in progress. Press [Exit],
and then press [Stop]. Follow the
instructions in the message that
appears and exit the function that is
running.
Solution
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.