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10. Troubleshooting
Message
"Job cancelled because
capture file could not be
stored: Exceeded max
pages per file."
"The specified folder in
Document Server is locked.
Cannot store."
When there is not enough free hard disk space
Message
"HDD Full"
"HDD Full"
"HDD is full. (Auto)"
When there is not enough memory
Message
"84: Error"
172
Cause
The maximum page
capacity of the Document
Server was exceeded.
The specified folder is
locked.
Cause
When you were printing
with the PostScript 3 printer
driver, the hard disk
capacity for fonts and forms
was exceeded.
The hard disk became full
while you were printing a
Sample Print, Locked Print,
Hold Print, or Stored Print
file.
The hard disk became full
while you were using the
error job store function to
store Normal Print jobs as
Hold Print files.
Cause
There is no work area
available for image
processing.
Solution
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
"Managing Folders", Security Guide.
Solution
Delete unneeded forms or fonts
registered on the machine.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
Solution
Decrease the number of files sent to the
machine.
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