Troubleshooting And Safety Information; Troubleshooting; Safety Information - Queclink GV58LAU User Manual

GV58LAU User Manual

4. Troubleshooting and Safety Information

4.1. Troubleshooting

Trouble
The CELL LED always flashes
quickly after the device is
turned on.
Messages cannot be reported
to the backend server.
Unable to power off the device.
The device cannot get
successful GNSS fix.

4.2. Safety Information

 Please do not disassemble the device by yourself.
 Please do not put the device on overheated or too humid place, and avoid exposure to direct
sunlight. Too high temperature will damage the device or even cause battery explosion.
 Please do not use GV58LAU on the airplane or near medical equipment.
TRACGV58LAUUM001
Table 10: Solutions to Possible Trouble
Possible Reason
The signal is too weak, and the
device cannot be registered to
the network.
The IP address or port of the
backend server is wrong.
It is unable to power off the
device if the charger is
connected.
The GNSS signal is weak.
Solution
Please move the device to
places with good GSM
coverage.
Make sure the IP address
for the backend server is an
identified address on the
Internet.
Disconnect charger, and try
again.
Please move the device to a
place with open sky.
It is better to let the top
surface (the surface with
LED indicator) face the sky.
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