Troubleshooting And Safety Information; Troubleshooting; Safety Information - Queclink GV58CEU User Manual

Gsm/gprs/ltecat1/gnss tracker
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GV58CEU User Manual

4. Troubleshooting and Safety Information

4.1. Troubleshooting

Trouble
After GV58CEU is turned on,
the CELL LED always flashes
quickly.
Messages cannot be reported
to the backend server.
Unable to power off GV58CEU.
GV58CEU cannot get successful
GNSS fix.

4.2. Safety Information

 Please do not disassemble the device by yourself.
 Please do not put the device on overheated or too humid place, and avoid exposure to direct
sunlight. Too high temperature will damage the device or even cause battery explosion.
 Please do not use GV58CEU on the airplane or near medical equipment.
TRACGV58CEUUM001
Table 9: Solutions to Possible Trouble
Possible Reason
The signal is too weak, and
GV58CEU cannot be registered
to the network.
The IP address or port of the
backend server is wrong.
Unable to power off GV58CEU if
charger is connected.
The GNSS signal is weak.
Solution
Please move GV58CEU to
places with good GSM
coverage.
Make sure the IP address
for the backend server is an
identified address on the
Internet.
Disconnect charger, and try
again.
Please move GV58CEU to a
place with open sky.
It is better to let the top
surface (the surface with
LED indicator) face the sky.
19

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