Huawei SUN2000-8K-LC0 Series User Manual page 106

SUN2000-(8K, 10K)-LC0 Series
User Manual
Alarm ID Alarm
Name
2065 Upgrade
Failed or
Version
Mismatc
h
61440 Monitori
ng Unit
Faulty
2067 Faulty
Power
Collector
Issue 01 (2023-09-15)
Alarm Possible Causes
Severity
Minor The upgrade does not
complete normally.
Cause ID = 1–4, 7
● 1. The software and
hardware of the main
controller do not match.
● 2: The main and
auxiliary controller
software versions do not
match.
● 3: The monitoring and
power controller
software versions do not
match.
● 4: The upgrade fails.
● 7: The optimizer
upgrade fails.
Minor Cause ID = 1
● The flash memory is
insufficient.
● The flash memory has
bad sectors.
Major Cause ID = 1
The power meter is
disconnected.
Copyright © Huawei Digital Power Technologies Co., Ltd.
8 System Maintenance
Troubleshooting
1. Perform an upgrade again.
2. If the upgrade fails for
multiple times, contact your
dealer or technical support.
Turn off the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the fault persists, replace the
monitoring board or contact
your dealer technical support.
1. Check that the configured
power meter model is the
same as the actual model.
2. Check that the
communications parameters
for the smart power sensors
are the same as the device
RS485 configurations.
3. Check whether the smart
power sensor is powered on
and whether the RS485
communications cable is
connected.
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