INSTRUCTION MANUAL
10 TROUBLESHOOTING, FAULT CLEARANCE AND REPAIR
10.1 TROUBLESHOOTING AND FAULT CLEARANCE
10.1.1 DRIVE SYSTEM OR DISPLAY DOES NOT START UP
If the display and / or the drive system do not start up, proceed as follows:
1. Check if the battery is inserted correctly. If not, insert the battery correctly.
2. Start the drive system.
3. If the drive system does not start, remove the battery, check the charging status and charge if necessary.
4. Clean all contacts with a soft cloth.
5. Insert the battery.
6. Start the drive system.
7. If the drive system does not start, contact the specialist dealer.
INFO-CIR
NOTICE
If the battery terminal contacts are heavily soiled / oxidized. Take your e-bike to a specialist dealer
for a detailed check.
10.1.2 ERRORS IN THE ASSISTANCE SYSTEM
Symptom
Cause
Assistance is not
Is the speed too high?
available.
Is the battery charged sufficiently?
The motor may become too hot
during rides at high temperatures,
up long inclines or when carrying a
heavy load for a long time.
The rechargeable battery, display
or operating element may be
connected incorrectly, or one or
more of them may have a problem.
Assistance is not
Are the pedals being pushed?
available.
Is the system switched on?
Is the level of assistance set to
OFF?
FIT_Manual_Remote_Display_Pinion_V3_en | Version 03 | 24.10.2023
FIT REMOTE DISPLAY PINION
Remedy
1. Check display screen. The motor assistance is
only active up to the maximum speed for which
the e-bike is approved.
2. Check battery is charged.
3. Recharge the battery if it is almost flat.
4. Switch off the drive system.
5. Wait a moment and then check again.
6. Contact your specialist dealer.
1. Your e-bike is not a motorbike. Push the pedals.
2. Press on-off button (operating element) to
switch on the system.
3. Set the level of assistance to FLY, FLEX, FLOW or
ECO.
4. Contact your specialist dealer if you still feel that
the no assistance is being supplied.
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