Repair/Replace As Your Exclusive Remedy; Out Of Warranty Product; Warranty Exclusions - Thermador Professional Series Use And Care Manual

en-us STATEMENT OF LIMITED PRODUCT WARRANTY
lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor,
"As Is", or "B" stock appliances.
17.3 Repair/replace as your exclusive
remedy
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured
with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without
success, then Thermador will replace your Product
(upgraded models may be available to you, in
Thermador's sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective
parts to be replaced with parts of a different type or design
than the original part. All removed parts and components
shall become the property of Thermador at its sole option.
All replaced and/or repaired parts shall assume the
identity of the original part for purposes of this warranty
and this warranty shall not be extended with respect to
such parts. Thermador's sole liability and responsibility
hereunder is to repair manufacturer-defective Product
only, using a Thermador authorized service provider
during normal business hours. For safety and property
damage concerns, Thermador highly recommends that
you do not attempt to repair the Product yourself, or use a
non-authorized service provider; Thermador will have no
responsibility or liability for damage resulting from repairs
or work performed by a non-authorized service provider.
Authorized service providers are those persons or
companies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, a
superior reputation for customer service and technical
ability (note that they are independent entities and are not
agents, partners, affiliates or representatives of
Thermador). Nevertheless, taking your product to be
serviced by a repair shop that is not affiliated with or an
authorized dealer of Thermador will not void this warranty.
Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Thermador will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you
request, Thermador would still pay for labor and parts and
ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any
travel time or other special charges by the service
company, assuming they agree to make the service call.
Further, to the extent you have installed the Product in a
difficult-to-access location or have otherwise installed
temporary or permanent fixtures that create barriers to
accessing or removing the Product, Thermador will not
incur any liability for, or have responsibility, for work or
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costs associated with moving the Product or otherwise
creating access to the Product in order to repair or replace
it. All such costs shall be your sole responsibility.
17.4 Out of warranty product
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs,
prorates, or Product replacement, once this warranty has
expired.
17.5 Warranty exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of
Thermador, including without limitation, one or more of the
following:
Use of the Product in anything other than its normal,
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customary and intended manner (including without
limitation, any form of commercial use, use or storage of
an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
Any party's willful misconduct, negligence, misuse,
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abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including selfperformed "fixing" or
exploration of the appliance's internal workings).
Adjustment, alteration or modification of any kind.
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A failure to comply with any applicable state, local, city,
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or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the
product in strict conformity with local fire and building
codes and regulations.
Ordinary wear and tear, spills of food, liquid, grease
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accumulations, or other substances that accumulate on,
in, or around the Product.
Any external, elemental and/or environmental forces
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and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
Service calls to correct the installation of your Product,
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to instruct you how to use your Product, to replace
house fuses or correct house wiring or plumbing.
Removal and replacement of trim or decorative panels
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that interfere with servicing the Product.
Damage or defects caused by labor or parts installed by
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any non-authorized service provider, unless approved
by Thermador before service is performed.
In no event shall Thermador have any liability or
responsibility whatsoever for damage to surrounding
property, including cabinetry, floors, ceilings, and other
structures or objects around the Product. Also excluded
from this warranty are Products, on which the serial
numbers have been altered, defaced, or removed; service
visits to teach you how to use the Product, or visits where
there is nothing wrong with the Product; correction of
installation problems (you are solely responsible for any