Warranty Card - Elephant Robotics myArm 300 Pi Manual

WARRANTY CARD

Customer Information (Required)：
Purchaser Order No.
Address
Product problem description(Required)：
If you need to apply for warranty service, please contact our customer service to confirm the detailed informa-
tion. After confirmation, please fill in the card and send it back together with the product and the attached
invoice. Note: Our company reserves the right to explain and modify the warranty card of this product within
the scope of the law.
Return service is limited to goods not opened within 7 days after the receipt date of logistics of the
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products. The freight or other risks incurred in return shall be borne by the customer.
Customers should provide the purchasing invoice and warranty card as the warranty certification when a
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warranty is being asked.
Elephant Robotics will be responsible for the hardware faults of products caused by the normal using
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during the warranty period.
The warranty period starts from the date of purchase or the receipt date of the logistics.
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The faulty parts from the products will be owned by Elephant Robotics, and the appropriate cost will
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be charged if necessary.
If you need to apply for warranty service, please contact our customer service first to confirm the detailed
information.
Phone
Logistics Receipt Date
INTERNATIONAL AFTER SALES POLICY
Warranty Period Product Category Subdivision
This category includes all separately sold main products and accessories,
365 Days Whole Machine
such as robotic arms, robot accessories, robot kits, peripheral products
of robots, etc.
This category includes all structural components contained in the robot or
kit, such as the joint connector inside the robot, joint shell, joint bearing,
365 Days Mechanical Structure
end flange, etc.; acrylic structural components in the kit, metal profiles,
main body structure of the conveyor belt, etc.
This category includes direct current power supplies, cables, inverters, etc.
365 Days Power Supply System
This category includes PCBs, main controls, electronic switches, relays,
180 Days Control System
servo drives, etc.
This category includes all types of sensors contained in the kit products and
180 Days Sensors custom products, such as: Time of Flight (ToF), laser engraving heads,
infrared distance sensors, camera modules, etc.
This category includes servo motors, stepper motors, harmonic motors,
90 Days Actuators
cylinders, vacuum pump machines, etc.
This category includes screw accessory packs, etc.
365 Days Others