Warranty Card - Elephant Robotics myCobot 280 Manual

电子件
保修期限 保修服务
≤3个月
由用户拆卸后寄回，我司免费更换并承担往返运费(仅一次)
3-6个月 由用户拆卸后寄回并承担往返运费，我司免费更换(仅一次)
≥6个月
客户需自己重新购买
结构件，含外壳部分
保修期限 保修服务
≤1年
我司免费提供新的零件，由客户自行承担运费(仅一次)
≥1年
客户需自己重新购买
特别说明: 在交付产品的保修期内，本公司仅对正常使用机器人时发生的故障进行免费修理。
但在以下情况下， 将对客户收取修理费用(即使在保修期内):
(1) 因不同于手册内容的错误使用以及使用不当而导致的损坏或故障
(2) 客户未经授权进行拆卸导致的故障
(3) 属于外壳等部件自然的消耗，磨损及老化
(4) 因调整不当或未经授权进行修理而导致的损坏
(5) 因地震、洪水等自然灾害导致的损坏
因此，请严格遵照本手册及相关手册的指示对机器人进行操作。
- 24 -

WARRANTY CARD

Customer Information (Required)：
Purchaser Order No.
Address
Product problem description(Required)：
If you need to apply for warranty service, please contact our customer service to confirm the detailed informa-
tion. After confirmation, please fill in the card and send it back together with the product and the attached
invoice. Note: Our company reserves the right to explain and modify the warranty card of this product within
the scope of the law.
Return service is limited to goods not opened within 7 days after the receipt date of logistics of the
●
products. The freight or other risks incurred in return shall be borne by the customer.
Customers should provide the purchasing invoice and warranty card as the warranty certification when a
●
warranty is being asked.
Elephant Robotics will be responsible for the hardware faults of products caused by the normal using
●
during the warranty period.
The warranty period starts from the date of purchase or the receipt date of the logistics.
●
The faulty parts from the products will be owned by Elephant Robotics, and the appropriate cost will
●
be charged if necessary.
If you need to apply for warranty service, please contact our customer service first to confirm the detailed
information.
Phone
Logistics Receipt Date
- 25 -